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SpringHill Suites by Marriott Indianapolis Keystone

2.5 star property

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Indianapolis Keystone

Indoor pool
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Hair dryer, towels, soap, shampoo

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Free WiFi

Explore the area

Map
9450 COUNSELORS ROW, Indianapolis, IN, 46240
  • Fastimes Indoor Karting
    ‪13 min walk‬
  • Fashion Mall at Keystone
    ‪5 min drive‬
  • Woodhouse Day Spa
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

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Lobby

Sheraton Indianapolis Hotel at Keystone Crossing

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1267)
The price is $101
per night
$118 total
includes taxes & fees
Mar 9 - Mar 10
Sheraton Indianapolis Hotel at Keystone Crossing

About this property

SpringHill Suites by Marriott Indianapolis Keystone

Indianapolis hotel close to Fashion Mall at Keystone
An indoor pool, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Weekly housekeeping is available.
SpringHill Suites by Marriott Indianapolis Keystone offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium cable channels and Netflix.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

SpringHill Suites by Marriott Indianapolis Keystone is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Indianapolis Keystone
SpringHill Suites by Marriott Indianapolis Keystone Hotel
SpringHill Suites by Marriott Indianapolis Keystone INDIANAPOLIS

SpringHill Suites by Marriott Indianapolis Keystone Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 203 reviews
Rating 8 - Good. 38 out of 203 reviews
Rating 6 - Okay. 4 out of 203 reviews
Rating 4 - Poor. 6 out of 203 reviews
Rating 2 - Terrible. 3 out of 203 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rev. Dr. Darius Thomas, Plainfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is nice! The staff was AMAZING! My only reservation is that Marriotts are slacking with their beds.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Super nice hotel. Very modern and new. Very clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Keri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, quiet, clean hotel. A+++++
I truly cannot say enough good things about this hotel. The staff was courteous, kind, and helpful. The hotel was immaculate. The room was so peaceful and quiet. The breakfast was unbelievable. The area is safe with plenty of nice restaurants and shopping nearby. We were going to the Eras Tour and found the trip downtown to be pleasant and quick.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sadie

Stayed 1 night in Nov 2024

4/10 Poor

Keli, washington

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Our room was not cleaned the first day we stayed. We returned in the evening to a room with the beds not made, trash not emptied and no fresh towels. It was terrible. The room was very expensive for poor service.
Stayed 2 nights in Nov 2024

10/10 Excellent

KJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James, Winnebago

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the breakfast was good also.
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice, super clean property, easy and more than ample parking, super friendly and personable staff, easy & efficient check in process with themed activities in the lobby for the event we were in town for. Room was modern and immaculate, truly impressive fitness center. Property also offered pool, wine bar and fire pit areas as well as complimentary breakfast. 10/10 WOULD MOST DEFINITELY RECOMMEND!
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. Easy to checkin, great service, clean and easy to check out!
Stayed 3 nights in Oct 2024

10/10 Excellent

Bryce

Stayed 1 night in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Louis

Stayed 1 night in Sep 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Rested.
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Aleksey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Travis

Stayed 1 night in Aug 2024

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Modern comfort. Breakfast was wonderful. Amenities were great for adults and kids. Staff was just perfect. “The Shore” (a lake/park) and activities behind the hotel was a pleasant surprise. Romantic walks with hubby and the time spent with friends in the evening just relaxing and chatting by the water was really nice. The water pressure could be a bit stronger or maybe a better shower head otherwise just perfect!
Stayed 2 nights in Jul 2024

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great customer service! Beautiful room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jack

Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl

Stayed 1 night in May 2024

8/10 Good

Kathrine

Liked: Cleanliness, staff & service
Rooms nice and large. Weird TV and bathroom placement.
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Seth

Stayed 1 night in Apr 2024

8/10 Good

Harry, Pleasant Prairie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have an "always on" fan option on the heating/cooling in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Jordan

Stayed 1 night in Apr 2024