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The Residences at CityWay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residences at CityWay

Exterior
Seasonal outdoor pool
Exterior
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Washer
    Washer
  • Outdoor Space
    Outdoor Space
  • Barbecue grill
    Barbecue grill
  • Parking included
    Parking included

Explore the area

Map
302 S Alabama St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    7 min walk
  • Circle Center Mall
    11 min walk
  • Lucas Oil Stadium
    12 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    18 min drive

Room options

View all photos for Deluxe Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Apartment

  • 900 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for City Apartment

Flat-screen TV

City Apartment

  • 900 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

View all photos for Classic Apartment

Flat-screen TV

Classic Apartment

  • 900 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Residences at CityWay

4-star apartment in Downtown Indianapolis
This smoke-free apartment building features a seasonal outdoor pool, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a hair salon are onsite. Each apartment provides a washer/dryer and a sitting area, plus free WiFi and a kitchen. A flat-screen TV, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests.
The Residences at CityWay offers 250 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star apartment have kitchens. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the apartment include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Residences at CityWay features a seasonal outdoor pool, barbecue grills, and a picnic area. Wireless Internet access is complimentary. This business-friendly apartment also offers laundry facilities, express check-out, and a hair salon. Onsite covered self parking is complimentary.

The Residences at CityWay is a smoke-free property.

Languages

English

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Art gallery
  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • 2 pets total
  • Fee: USD 20 per pet per day
  • Service animals exempt from fees
  • Off-leash area
  • Pet grooming services

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Hair salon
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides

Location highlights

  • In an entertainment district
  • In the city center

Things to do

  • Designer stores
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 250 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Lockbox, private entrance

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
An off-leash area and pet grooming services are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 29 to September 03

Property is also known as

The Residences at CityWay Apartment
The Residences at CityWay Indianapolis
The Residences at CityWay Apartment Indianapolis

The Residences at CityWay Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 65 reviews" "
Rating 8 - Good. 16 out of 65 reviews" "
Rating 6 - Okay. 4 out of 65 reviews" "
Rating 4 - Poor. 5 out of 65 reviews" "
Rating 2 - Terrible. 6 out of 65 reviews" "

8.8/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bijaya, Frederick

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Emily, Boston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, spacious unit with good amenities. Great location close to a variety of restaurants. -The instructions were written as if you were parking a vehicle which you entered the building through the parking garage. It should have also mentioned if you arrived via Uber/Lyft to enter the through the parking garage as well. It would have been helpful to provide a numbered outside door as an alternate way to enter if you didn't want to go through the parking garage. We ran into the property manager as we were leaving so were able to share feedback on the unit which she appreciated. -One of the key fobs wasn't working properly so the three of us had to be together throughout the trip or someone had to come down and get us which wasn't convenient -The drains needed to be cleaned out -Expedia lists the checkout time as 11am, however everything from the company listed 10am
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

10/10 Excellent

Eboni

Stayed 5 nights in Jul 2024

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, room comfort
Excellent stay
This place was great, and the location was great tool.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cozetta

Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

Danielle

Stayed 4 nights in Jul 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, room comfort
Great stay and location
Great location. Felt very safe and secure. Coffee maker was broke and there were a strangely large number of flies when we came in. But outside of those two small things it was excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brenden

Traveled with group
Stayed 2 nights in Jun 2024

2/10 Terrible

Hans

Business traveler, Traveled with family
Disliked: Cleanliness, room comfort
Not comfortable and not ready for occupancy
Allow me to start with it is hard to find. The key kiosk is not easy to use either. In fact, we had to get customer service to return keys. The apartment had SOAKING wet laundry in the washer. One of the beds was made without a top sheet. Both beds lack box springs and as such they are 6 inches off the ground.
Stayed 4 nights in Jun 2024

8/10 Good

Amy

Business traveler
Liked: Cleanliness, room comfort
Worst Checkin Process
Worst checkin process. No instructions on how to go from getting the key in a lockbox to taking the elevator crossing through the parking garage, finding the doors to the building and playing guess which direction the room is. Hallways smelled awful. Took me forever to find my room. The room was very clean but a little stark. Could use some more pictures or something to make it homier.
Stayed 3 nights in May 2024

4/10 Poor

Christy

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Too many cons to offset the pros
Pros: - Beds were comfortable - It was convenient to have the bathrooms attached to each bedroom. - the apartment was spacious - the location was optimal, close to our event and a lot of restaurants - Parking was easy Cons: - the room smelled like air freshers trying to cover up the smell of smoke. So strong it caused some of us headaches. - the bedding smelled like smoke - there were cobwebs all along the ceiling - there was a leak in the ceiling in the kitchen - the shower wasn’t clean (we found hair in it) - there was a blue glittery foam (maybe toothpaste?) on the floor of the right hand bedroom - only one bathroom had a garbage can - the “key cafe” was inefficient and hard to access. Continued to reset as I was trying to access it. I had to call for support when checking in and out.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

8/10 Good

Clarence, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Overall the experience was decent I had some difficulty with finding the building Key cafe was also difficult to find and access
Stayed 2 nights in May 2024

10/10 Excellent

Shah Faisal

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 5 nights in Apr 2024

10/10 Excellent

Levi

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, room comfort
Great Choice
Great experience here! Very glad we chose to stay here.
Stayed 3 nights in Apr 2024

10/10 Excellent

Itzia

Traveled with family
Liked: Room comfort
Nice and comfortable
We love the place very comfortable and convenient location
Stayed 4 nights in Mar 2024

10/10 Excellent

Halee

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Little confusing getting the keys to the room. The room was more spacious and more affordable than local hotels we have frequented over the years. Easy walkable distance to local eateries, pharmacy, and stadium. Hope this is available next year for our return trip
Stayed 2 nights in Mar 2024

2/10 Terrible

Megan

Traveled with family
Disliked: Amenities
Upon arrival at our booking, we found out the unit was unavailable due to a “maintenance emergency” yet no one informed me of this. I did virtual ID verification process for property management group the morning of check in and checked in virtually at 3:15pm without any problems. Arrived at property around 10:30pm to pick up keys from lockbox and my booking number was no longer valid. Called 24/7 help number and the gentleman was able to open the lockbox virtually for me, but it was empty. After about 45 minutes of being on the phone with customer service agent and then the actual property manager or owner we were notified of the emergency. We were staying downtown all weekend to partake in the NBA All Star events. Our weekend was completely ruined. Very disappointing. Do better.
Stayed 2 nights in Feb 2024

8/10 Good

eric

Business traveler
Liked: Cleanliness, room comfort
Nice room but horrible check in procedure!
The check in and check out procedure is VERY VERY complicated! WOW! NOT GOOD!
Stayed 2 nights in Jan 2024

10/10 Excellent

Dale, Elko

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the 2 bedroom 2 bath unit. It was clean and comfortable. It was conveniently located across the street from Agave and Rye and they served wonderful Mexican food. We also had breakfast at the Yolk. Located just around the corner. CVS is also across the street and they had a few groceries and other necessities. It’s also a good location for Uber. Checking in and retrieving the keys is fairly easy. You just have to read the directions. They’ve included some photos to make it easier.
Stayed 3 nights in Jan 2024

8/10 Good

Diana

Traveled with family
Liked: Amenities
The apartment was very nice and clean. The location was great Finding the key cafe was horrible. Need to provide much more specific direction to key cafe location.
Stayed 3 nights in Jan 2024

8/10 Good

Candice

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023