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The Residences at CityWay

4.0 star property

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Exterior
Classic Apartment | Living area | Flat-screen TV
Seasonal outdoor pool
Classic Apartment | Private kitchen | Coffee/tea maker
Deluxe Apartment | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Washer
  • Barbecue grill
  • Pet friendly
  • Outdoor Space
  • Parking included

Explore the area

Map
302 S Alabama St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    ‪7 min walk‬
  • Circle Center Mall
    ‪11 min walk‬
  • Lucas Oil Stadium
    ‪12 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Laundry

Deluxe Apartment

  • 900 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for City Apartment

Laundry

City Apartment

  • 900 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

View all photos for Classic Apartment

Laundry

Classic Apartment

  • 900 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Residences at CityWay

4-star apartment in Downtown Indianapolis
This smoke-free apartment building features a seasonal outdoor pool, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a hair salon are onsite. Each apartment provides a washer/dryer and a sitting area, plus free WiFi and a kitchen. A flat-screen TV, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests.
The Residences at CityWay offers 250 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star apartment have kitchens. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the apartment include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Residences at CityWay features a seasonal outdoor pool, barbecue grills, and a picnic area. Wireless Internet access is complimentary. This business-friendly apartment also offers laundry facilities, express check-out, and a hair salon. Onsite covered self parking is complimentary.

The Residences at CityWay is a smoke-free property.

Languages

English

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Art gallery
  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • 2 pets total
  • Fee: USD 20 per pet per day
  • Service animals exempt from fees
  • Off-leash area
  • Pet grooming services

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Hair salon
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides

Location highlights

  • In an entertainment district
  • In the city center

Things to do

  • Designer stores
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 250 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Lockbox, private entrance

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
An off-leash area and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 29 to September 03

Property is also known as

The Residences at CityWay Apartment
The Residences at CityWay Indianapolis
The Residences at CityWay Apartment Indianapolis

The Residences at CityWay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 76 reviews
Rating 8 - Good. 17 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 6 out of 76 reviews

9.0/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Janet

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

SEBASTIAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is much better than any hotel. Excellent for the price! It took a moment to get used to parking/pass and room key.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort
Great Option if you can figure out how to Check In
I stayed in a 2 BR Apt on a Sat & Sunday night. Here are details: - Check In: This is the most confusing part, by far. You will receive many emails and links to sign up for their services... that was a little annoying. When you arrive you drive up to the parking garage (also to confirm - parking is free and you have a garage fab pass to let you in and out as you wish) and have to click a link to get the keys out of a lockbox area. That process was VERY confusing, because my link wasn't working, the hyperlink didn't go anywhere. Thankfully the Prop Manager was literally standing there helping someone else check in and she helped me. Her name is Jyssica and she was fantastic! She gave me her cell # to call if I needed anything at all. Once I got the keys and she told me what direction to walk to get into the building, it was easy peasy for the rest of my stay. The apt was great - very clean, and great setup. the bedrooms are kinda small but the beds were very comfy. Full baths were great and spacious in each room. The kitchen and living room were a great touch to have for a 'hotel'. The building is cheaply built, I heard the folks in the apt above walking around, but as a short term guest it didn't bother me. Location is wonderful -- super easy to walk anywhere downtown. I give this a 9/10. If they can somehow figure out how to make check in much less confusing it'd be a 10/10.
Stayed 2 nights in Nov 2024

6/10 Okay

Ami

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Rachel

Stayed 3 nights in Oct 2024

8/10 Good

Andy

Business traveler
Liked: Cleanliness, room comfort
Loud trains. Soft pillows. A mixed experience.
The shower was hot enough and the bed and pillows were comfortable. Everything was clean and ready to go. All good. No complaints. The TV experience was lame. All smart TV's which required your own accounts to watch anything at all. The blinds didn't close out the direct light from street lights, so it was a constant source of bright light irritants when trying to sleep. The sounds from the street life and traffic were - just outside your window loud - but drowned out by the relentless movement of trains at all hours of the night. I never saw a pool. Maybe it was behind the complex across the street. No signs to invite you to find it.
Stayed 3 nights in Oct 2024

6/10 Okay

Hayley

Traveled with group
Sleepless in Indy
The check in process is terrible. The address for the key cafe is wrong and the directions aren’t good either. It took a half an hour to just find the key cafe after I paid for an early check in when I tried to get the key it told me it was too early. The location is good for being in the city but overall it’s a pain. Also, the people above us were stomping around at all hours of the night so we got no sleep.
Stayed 2 nights in Oct 2024

2/10 Terrible

Cynthia

Liked: Cleanliness, room comfort
Couldn't get key to room until 4:00 and to check out at 10:00 which is the earliest I have ever had to check out. Did not get the instructions on how to get key or what I could get it until last minute. No instruction on how to work the elevator as to how to get room we kept getting on different level of parking garage. I was total chaos. I got the parking pass but it would not work, so I had to pay an extra 80.00 for that which I would like to be refunded. Ordered 75.00 worth of pizza that never got delivered. They said they left it on the table outside but was not there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zahra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place perfect for Colts game you can walk everywhere!
Stayed 2 nights in Sep 2024

10/10 Excellent

Selina

Traveled with family
Liked: Cleanliness, amenities, room comfort
It was in a great location. Restaurants available within walking distance. It was a comfortable experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
The property is accessed between two different streets and the address given me to find the entrance doesnt exist (340 S. Alabama) At least there is no such number on any building. When I arrived at night, it was not the time to be walking around different blocks, trying to find it and when I contacted them by phone, the person sent me a walking link, which ended in the middle of a block that was also not accurate. Other than the initial problem of locating the property, everything else was great.
Stayed 4 nights in Sep 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment worked well for us, a couple blocks from Gainbridge Fieldhouse. We were there with my special needs niece who has some mobility issues. Both bathrooms had deep tubs, no grab bars and no removable shower sprayer, so my niece was unable to bathe for the 3 days we were there. Not safe bathtubs for us Seniors either. We could have used additional seating, there was 1 sofa and 1 chair. No dining table. Plenty of room for some additional pieces. Is fine for a short term rental, but wouldn't rent for more than a couple days. Having an enclosed parking space was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Bijaya, Frederick

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Emily, Boston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, spacious unit with good amenities. Great location close to a variety of restaurants. -The instructions were written as if you were parking a vehicle which you entered the building through the parking garage. It should have also mentioned if you arrived via Uber/Lyft to enter the through the parking garage as well. It would have been helpful to provide a numbered outside door as an alternate way to enter if you didn't want to go through the parking garage. We ran into the property manager as we were leaving so were able to share feedback on the unit which she appreciated. -One of the key fobs wasn't working properly so the three of us had to be together throughout the trip or someone had to come down and get us which wasn't convenient -The drains needed to be cleaned out -Expedia lists the checkout time as 11am, however everything from the company listed 10am
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

10/10 Excellent

Eboni

Stayed 5 nights in Jul 2024

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, room comfort
Excellent stay
This place was great, and the location was great tool.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cozetta

Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

Danielle

Stayed 4 nights in Jul 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, room comfort
Great stay and location
Great location. Felt very safe and secure. Coffee maker was broke and there were a strangely large number of flies when we came in. But outside of those two small things it was excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brenden

Traveled with group
Stayed 2 nights in Jun 2024

2/10 Terrible

Hans

Business traveler, Traveled with family
Disliked: Cleanliness, room comfort
Not comfortable and not ready for occupancy
Allow me to start with it is hard to find. The key kiosk is not easy to use either. In fact, we had to get customer service to return keys. The apartment had SOAKING wet laundry in the washer. One of the beds was made without a top sheet. Both beds lack box springs and as such they are 6 inches off the ground.
Stayed 4 nights in Jun 2024