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Enso Hotel

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Photo gallery for Enso Hotel

Terrace/patio
Property amenity
Reception
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
Bei der Arena 1, Ingolstadt, Bavaria, 85053
  • Saturn-Arena
    ‪1 min walk‬
  • Audi Forum
    ‪6 min drive‬
  • Ingolstadt Village Factory Outlet
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Comfort Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Double Room

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Business Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Business Double Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, Courtyard View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Single Room, Courtyard View

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby sitting area

Roomreich

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, (273)
The price is $179
per night
$192 total
includes taxes & fees
Apr 9 - Apr 10
Roomreich

About this property

Enso Hotel

Hotel in Südost
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Additionally, 2 coffee shops/cafes, a snack bar/deli, and a sauna are onsite.
Enso Hotel offers 177 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, and hair dryers.

This Ingolstadt hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Enso Hotel features a health club and a sauna. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

Event facilities measuring 78 square feet (7 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a sportsbook. Onsite parking is available (surcharge).

Enso Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Enso Hotel has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 20 per 24-hour period)
  • Available in some public areas: WiFi (EUR 20 per 24-hour period)

Parking and transportation

  • Covered self parking on site (EUR 13 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 10.50 for adults and EUR 10.50 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Health club
  • Sauna
  • Shopping mall
  • Sportsbook

Family friendly

  • Art supplies
  • Changing table
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 78 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.50 for adults and EUR 10.50 for children
  • Fee for in-room wireless internet: EUR 20 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 20 per 24-hour period (rates may vary)
  • Covered self parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Enso Hotel Ingolstadt
Enso Ingolstadt
Enso Hotel Hotel
Enso Hotel Ingolstadt
Enso Hotel Hotel Ingolstadt

Enso Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 152 reviews
Rating 8 - Good. 67 out of 152 reviews
Rating 6 - Okay. 15 out of 152 reviews
Rating 4 - Poor. 7 out of 152 reviews
Rating 2 - Terrible. 4 out of 152 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

charles

Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Andreas Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is fairly new, the rooms are well designed and the bathroom is just how it should be. Everything was clean and the smell was neutral, which is good. A really good room to get to, after a long day. The staff was friendly, attentive and helpful. They were nice to talk to. There are only 2 things that i would "complain" about: 1. The bed sheet was a bit too rough, so I had to get used to it. A softer cotton sheet would do the trick. 2. The light in the bathroom is a bit too weak. At first I thought it was dimmed, but I could only find the normal switch. For normal use it is ok, but if you want to shave, it is quite hard to see anything. But maybe it was just my room. All in all, I am happy I stayed in this hotel.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
Room not cleaned on arrival (had to get another room), not cleaned on last day of stay (needed to go get towels from reception), doubt rooms are hoovered as carpet was filthy, all soaps empty in the bathroom (had to ask for a refill), huge spiders in the lobby. I've used this hotel for a few years and it's been more than adequate but somethings happened with staff/management perhaps as its not the service I would expect. Will give enso a miss now, shame.
Stayed 3 nights in Oct 2023

4/10 Poor

William

Business traveler
Disliked: Cleanliness, staff & service
Disappointed
I have stayed at the Enso on many occasions and I have had no issues, hence why we have continued to use this hotel for business trips. However, on this occasion (3 nights for 5 people), my room had clearly not been cleaned properly. The room stank of stale urine and I found a discarded bra lying at the side of a chair in the room, not behind or underneath, but just lying at the side of the chair. While on this trip, I injured my foot and asked at the hotel bar if I could have some ice to help reduce the swelling, I was given 2 cubes of ice. The following night I asked again and was given 1 ice cube. The third night the barman point blank refused to give me any ice whatsoever. The same barman then refused to serve drinks to my colleagues as the bar was closing in 20 minutes, after a bit of an exchange, the barman then served drinks, but put them in the hotel lobby/reception. He then proceeded to serve others who came into the bar after my colleagues had moved to the reception area. The Enso was a default hotel that we use for business, but I will not be using it again in the future.
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No air conditioner
Stayed 1 night in Aug 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Farid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Near down town
Stayed 2 nights in Feb 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Nov 2022

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right next to the Saturn Arena.
Stayed 1 night in Sep 2022

6/10 Okay

Matthew

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Housekeeping was almost non-existent, bedbugs
Housekeeping was almost non-existent and the sheets were never changed in my room. I am pretty sure that my room had bedbugs as I quite frequently woke up with bite marks all over my body. The hotel is fairly expensive for a single room and unfortunately I would not recommend this hotel
Stayed 2 nights in Jul 2022

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property but the front desk are not the friendliest. Did everything they should have but not very warm or welcoming.
Stayed 3 nights in Jul 2022

10/10 Excellent

Christophe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MILENG conference
Very convenient
Stayed 2 nights in Dec 2021

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Linda Yuelin Zhou

Stayed 1 night in Oct 2021

8/10 Good

Mehmet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wifi is intentionally slow. If you need a faster one you have to pay 4 Euro for 3 hours.
Stayed 7 nights in Sep 2021

4/10 Poor

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was the only person in the bar - which suggests it is not very welcoming.
Stayed 1 night in Sep 2021

8/10 Good

Patrick

Business traveler
Liked: Staff & service
I enjoyed the location but they need new exercise equipment An elipical would be great
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful, but noisy
Trying to find a better option than intercity, I stayed 2 nights in this hotel. Great location, lovely staff, big free car park, beautiful rooms and nice buzz in the lounge. However, the walls are very thin and you can hear full y of your neighbours and also their "activities" during the night. The train also kept me awake, as the windows don't seem to be noisy proof. In summary, beautiful hotel, but I won't stay again.

10/10 Excellent

Kerstin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir konnten schon früher ins Zimmer. Das Frühstück war lecker und ausreichend.
Stayed 1 night in Dec 2024

8/10 Good

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Damian

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Unser Aufenthalt in diesem Hotel war leider von zahlreichen Mängeln geprägt, die den Komfort und die Qualität erheblich beeinträchtigten. Das Zimmer war mit zwei einzelnen 90er Betten ausgestattet, die während des Schlafens ständig auseinandergerutscht sind. Die Betten waren extrem leicht, und es schien, als hätten sie sogar unterschiedliche Matratzen. Besonders ärgerlich war die defekte Toilettentür. Ich habe mich darin versehentlich eingeschlossen und musste von meiner Partnerin befreit werden. Zudem war der Abfluss verstopft, was dazu führte, dass das Wasser den Badezimmerboden überflutete. Aus der Lüftungsanlage kamen undefinierbare Geräusche, für die es keine Erklärung gab. Auch die Fernbedienung des Fernsehers funktionierte nur eingeschränkt, da die Batterien nahezu leer waren. Zu allem Überfluss rieben die Türen der Dusche aneinander, was beim Öffnen und Schließen störende Geräusche verursachte. Nachdem ich mich – zum ersten Mal in meinem Leben – im Hotel beschwert habe, wurde uns ein sogenanntes Businesszimmer angeboten. Doch auch dort gab es zahlreiche Mängel: Die Minibar, die man in einem Businesszimmer erwarten würde, fehlte. Zudem war der Knopf der Fernbedienung defekt, und die Vorhänge wiesen im oberen Bereich Löcher auf. Alles in allem hat dieser Aufenthalt unseren Erwartungen in keiner Weise entsprochen. Die zahlreichen Mängel und die fehlenden Investitionen in die Instandhaltung des Hotels waren deutlich spürbar.
Stayed 2 nights in Nov 2024

8/10 Good

Nils

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etwas in die Jahre gekommen. Das angegliederte Restaurant hat eine sehr gute Speisen und Getränke Auswahl
Stayed 2 nights in Oct 2024

8/10 Good

Isabella Magdalena

Stayed 1 night in Sep 2024