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Superior Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room, Balcony (Kat. B)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Double Room (Kat. A)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Single Room (Kat. B)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Amenities

Renovations + Closures

The property is closed between September 26 and October 8.

Property Features

In addition to a full-service spa, Alpenhotel Fernau features an outdoor tennis court and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a spa tub, a 24-hour fitness center, and a sauna. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Alpenhotel Fernau is a smoke-free property.

  • Picnic area
  • Express check-in
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Front desk (limited hours)
  • Turkish bath/Hammam
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Food and water bowls
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Hair salon
  • Outdoor tennis courts - 1
  • Total number of rooms - 41
  • Number of floors - 4
  • Airport transportation (surcharge)
  • Tennis on site
  • Fireplace in lobby
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Ski passes available
  • Newspapers in lobby (surcharge)
  • Number of bars/lounges - 1
  • Full-service spa
  • Conference space
  • Tours/ticket assistance
  • Year Built - 1979
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Ski storage
  • Trampoline
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour fitness facilities
  • Arcade/game room
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Free area shuttle
  • Playground on site

Room Amenities

Alpenhotel Fernau offers 41 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Onsite venue - This restaurant serves breakfast and dinner. A children's menu is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Mountain biking on site
  • Cross-country skiing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way)
  • Pet fee: EUR 13 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 7:30 AM

Check-in time ends at 9:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7:30 AM

Front desk closes daily at 9:30 PM

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge of EUR 13 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Children stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-in and contactless check-out are available.

Hotel Names

  • Alpenhotel Fernau Hotel Neustift Im Stubaital
  • Alpenhotel Fernau Hotel
  • Alpenhotel Fernau Neustift Im Stubaital
  • Alpenhotel Fernau
  • Alpenhotel Fernau Hotel
  • Alpenhotel Fernau Neustift Im Stubaital
  • Alpenhotel Fernau Hotel Neustift Im Stubaital

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Hotel Reviews

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