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Altstadthotel Weisses Kreuz

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Altstadthotel Weisses Kreuz

Interior detail
Super Patio Suite | Terrace/patio
Front of property
Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated
Daily local cuisine breakfast (EUR 25 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    ‪1 min walk‬
  • Innsbruck Old Town Christmas Market
    ‪1 min walk‬
  • Golden Roof
    ‪1 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Patio Suite

Super Patio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Super Patio Suite

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mozart Suite

Mozart Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Mozart Suite

  • 474 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Double Room

Medium Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Medium Double Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Golden Roof Suite

Golden Roof Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Golden Roof Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Double Room

40-inch LCD TV with cable channels, TV

Large Double Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Double Room (Golden Roof View)

Medium Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Medium Double Room (Golden Roof View)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Altstadthotel Weisses Kreuz

4-star hotel in Innsbruck City Centre
A bar/lounge, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a living plant wall are onsite. Change of towels is available on request.
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Altstadthotel Weisses Kreuz features multilingual staff, ski storage, and tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Innsbruck hotel also offers room service (during limited hours), a front-desk safe, and an elevator.

Altstadthotel Weisses Kreuz is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blaue Brigitte - Onsite bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 226 out of 294 reviews" "
Rating 8 - Good. 50 out of 294 reviews" "
Rating 6 - Okay. 10 out of 294 reviews" "
Rating 4 - Poor. 6 out of 294 reviews" "
Rating 2 - Terrible. 2 out of 294 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael, Miller Place

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small breakfast was excellent !
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Innsbruck
Thoroughly enjoyed our visit. The staff was extremely friendly and the hotel was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old yet modern hotel right in the pedestrian area of Innsbruck. Check in was easy, even a welcome drink (beer) was offered! Room was very modern with a balcony. Modern fixtures, bed was superb. Easy walking to shops and restaurants. As with many European hotels, had to a walk a few blocks to parking.
Stayed 1 night in Sep 2024

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room, walkable to all major city attractions.
Stayed 4 nights in Oct 2024

6/10 Okay

Eli

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful wonderful!
Beautiful recently redone boutique Hotel. Very friendly English speaking staff. Delicious morning buffet.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 2 nights in Oct 2024

4/10 Poor

Frederick

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We stayed 2 nights and noticed the first night the air conditioner didn’t work. We opened the windows but it was loud outside due to the proximity to the bars. Bed was not comfortable, mattress felt like foam and not the good memory foam style. The shower looked to have mold in the tile grout. The pictures that the property share do not represent it accurately. Truly I feel like we got one of the more run down rooms. It felt like it was in need of renovations With it being low season (October) I was not expecting to be put in the room we ended up in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was wonderful. Located on the busy centre, it was close to every amenity. The room was spacious, with very roomy and comfortable bathroom. The staffe was beyond helpful. Breakfast had everything you need to start your day. The main reception/lounge was a lovely place to spend time. Would stay again.
Stayed 1 night in Sep 2024

8/10 Good

Edward

Liked: Cleanliness
Ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can not find better location! Next to golden roof. Comfortable room and bed. Delicious breakfast. Will stay again if back in town.
Stayed 2 nights in Sep 2024

6/10 Okay

Shana

Liked: Cleanliness, staff & service
The hotel was remodeled a few ago from a quaint tyeolean hotel to a more modern decor. Great if you like gray with black fixtures. Will not be staying there again
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay made even better by the lovely staff. The cocktail bar on the top floor is lovely and the rooms spacious and comfy. The location is just perfect and right in the heart of Innsbruck
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with an amazing level of finish. The breakfast was classic and the cappuccinos were wonderful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with very tasteful modernization. Staff were exceptional. Breakfast was best hotel breakfast ever.
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities
We loved our stay here. The welcome drink and breakfast are superb. The hotel was quiet and close to everywhere
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and gave us a welcome drink. Room very clean and modern. The area around the hotel is perfect. Tons of restaurants to choose from. Close to the funicular to get to the top of Innsbruck. Great stay. Loved it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay. The location is unbeatable. The breakfast was exceptional. Five stars for the staff; very helpful and customer-focused.
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Altstadt. Great cocktail bar
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
They are eco friendly but when it’s 85-90 degrees outside they don’t cool the hotel. We had to ask for a fan for night. Just be aware. Great location though.
Stayed 2 nights in Aug 2024

6/10 Okay

Tim

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was nice but the area is incredibly noisy with loud people outside until the middle of the night. The windows keep the sound out but if you have the windows closed it's hot and stuffy because the air conditioner barely does anything. The choices are either being hot and stuffy or having people yelling outside of the hotel all night. Other than that it was fine.
Stayed 3 nights in Aug 2024