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Altstadthotel Weisses Kreuz

4.0 star property

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Photo gallery for Altstadthotel Weisses Kreuz

Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Large Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Bar (on property)
Daily local cuisine breakfast (EUR 25 per person)
Double Room (Patio) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Golden Roof
    ‪2 min walk‬
  • Hofburg
    ‪2 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Patio Suite

Super Patio Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Super Patio Suite

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mozart Suite

Mozart Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Mozart Suite

  • 474 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Double Room

Medium Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Medium Double Room

9.0 out of 10
Wonderful
(19 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Golden Roof Suite

Golden Roof Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Golden Roof Suite

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Double Room

40-inch LCD TV with cable channels, TV

Large Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Double Room (Golden Roof View)

Medium Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Medium Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Altstadthotel Weisses Kreuz

4-star hotel in Innsbruck City Centre
A bar/lounge, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a living plant wall are onsite. Change of towels is available on request.
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Altstadthotel Weisses Kreuz features multilingual staff, ski storage, and tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Innsbruck hotel also offers room service (during limited hours), a front-desk safe, and an elevator.

Altstadthotel Weisses Kreuz is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blaue Brigitte - Onsite bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 274 out of 346 reviews
Rating 8 - Good. 53 out of 346 reviews
Rating 6 - Okay. 10 out of 346 reviews
Rating 4 - Poor. 7 out of 346 reviews
Rating 2 - Terrible. 2 out of 346 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Ankeny

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see all the major attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Siddharth

Stayed 2 nights in Dec 2024

10/10 Excellent

renee, medicine hat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, quiet, close to restaurants and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Super friendly, helpful staff. So nice and accommodating. Printed a form I needed for shipping, provided travel cards for the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the absolute best Old Town location! The bar is incredible too! Super nice staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dr Reena

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with helpful staff and convenient room layout. Perfect for a short visit like ours!
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

!
Stayed 1 night in Jan 2025

6/10 Okay

Giuseppe

Stayed 2 nights in Jan 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Innsbruck old town stay

Cozy yet contemporary hotel in heart of old Innsbruck-great view of town from window in my room. I felt immediately at home upon entry with such a warm welcome from the manager after a delay in my travels. I would highly recommend this location for your stay in Innsbruck.
Stayed 4 nights in Dec 2024

10/10 Excellent

Colin Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with great friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Pallavi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Weisses Kreuz hotel. The staff were very friendly and helpful. The cocktail bar and the breakfast at the hotel was excellent. Rooms were on the smaller side but were still very comfortable. This was a beautiful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite hotel in Austria

We picked this hotel because of the location and never expected this hotel to charm us!! The hotel was absolutely perfect in every way possible. The location could not have been better, the hotel was recently refurbished and it was so beautiful and welcoming. The rooms and common areas were spotless, the breakfast was terrific. The eggs, cheese, pastries, etc... all come from local farmers and bakers. The bar at night on the top floor turned out to be the best bar in Innsbruck and we agree!! The staff were so helpful and kind as well. We plan to return to Innsbruck just to stay here again. For a fun experience, get a patio room. They are roomy and you have your own private oasis. Don't miss this gem!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in the old town portion of Innsbruck. This hotel is right in the center of it all making it very convenient. It was quiet, adorable and very comfortable. The bar being open late was a nice touch, and I'd stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

alita, College Station

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Seriously, some of the nicest staff I have ever had in all my years of traveling. Very helpful and attentive. Rooms were immaculate. Best was as soft as a cloud. Very relaxing stay. Highly recommend this property. They have a free breakfast in some instances, and a great bar on the top floor. Strangely enough it is the same floor as the reception. Amazing stay!
Stayed 1 night in Dec 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hovever, our room had only a high window with hotel staff area overlooking us. Their light was always on with blinds open so we had to keep our blinds closed. Felt like a cell. Room was too hot, no matter what we tried. Unique to this room surely. Other rooms are surely just fine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Location, staff, rooms and bar are beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA, novi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel in perfect location

Very impressed with the consistent, friendly and helpful service from the moment we arrived to the moment we left. The room was well designed allowing comfort and space. Really liked the vibe in the bar upstairs and was impressed with sound proofing as heard nothing in our room below. Great location. So nice to meet brigette as we checked out - what a nice touch that she was there as people we’re leaving to ask for their feedback.
Stayed 3 nights in Dec 2024

10/10 Excellent

MARIA, novi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with charm. Right in square with restaurants and Christmas market. Close to everything including a little grocery store if need be.

10/10 Excellent

Michelle L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't wait to write this review. This hotel is AMAZING! Lovely decor, comfortable rooms, great restaurant/bar, convenient walking to everything (we were there during the Christmas Markets - highly recommend). Most of all though the STAFF was remarkable. Everyone was so very, very helpful and nice! They went above and beyond to make sure our stay was exceptional. Highly, highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Markets

Lovely twin room. Super cocktail bar. In middle of lovely Christmas Market
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 2 nights in Nov 2024

10/10 Excellent

Samuela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at the Weisses Kreuz. Delightful staff, spacious room and best breakfast anywhere!
Stayed 2 nights in Nov 2024