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Altstadthotel Weisses Kreuz

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadthotel Weisses Kreuz

Golden Roof Suite | Hypo-allergenic bedding, in-room safe, individually decorated
Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated
Bar (on property)
Bar (on property)
40-inch LCD TV with cable channels, TV

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    1 min walk
  • Innsbruck Old Town Christmas Market
    1 min walk
  • Golden Roof
    1 min walk
  • Innsbruck (INN-Kranebitten)
    19 min drive

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Patio Suite

Super Patio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Super Patio Suite

  • 420 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mozart Suite

Mozart Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Mozart Suite

  • 474 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Medium Double Room

Medium Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Medium Double Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Golden Roof Suite

Golden Roof Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Golden Roof Suite

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Double Room

40-inch LCD TV with cable channels, TV

Large Double Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Double Room (Golden Roof View)

Medium Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Medium Double Room (Golden Roof View)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Altstadthotel Weisses Kreuz

4-star hotel in Innsbruck City Centre
A bar/lounge, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff, and a living plant wall are onsite. Change of towels is available on request.
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Altstadthotel Weisses Kreuz features multilingual staff, ski storage, and tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Innsbruck hotel also offers room service (during limited hours), a front-desk safe, and an elevator.

Altstadthotel Weisses Kreuz is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blaue Brigitte - Onsite bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 281 reviews" "
Rating 8 - Good. 49 out of 281 reviews" "
Rating 6 - Okay. 8 out of 281 reviews" "
Rating 4 - Poor. 6 out of 281 reviews" "
Rating 2 - Terrible. 2 out of 281 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with an amazing level of finish. The breakfast was classic and the cappuccinos were wonderful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with very tasteful modernization. Staff were exceptional. Breakfast was best hotel breakfast ever.
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities
We loved our stay here. The welcome drink and breakfast are superb. The hotel was quiet and close to everywhere
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and gave us a welcome drink. Room very clean and modern. The area around the hotel is perfect. Tons of restaurants to choose from. Close to the funicular to get to the top of Innsbruck. Great stay. Loved it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay. The location is unbeatable. The breakfast was exceptional. Five stars for the staff; very helpful and customer-focused.
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Altstadt. Great cocktail bar
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
They are eco friendly but when it’s 85-90 degrees outside they don’t cool the hotel. We had to ask for a fan for night. Just be aware. Great location though.
Stayed 2 nights in Aug 2024

6/10 Okay

Tim

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was nice but the area is incredibly noisy with loud people outside until the middle of the night. The windows keep the sound out but if you have the windows closed it's hot and stuffy because the air conditioner barely does anything. The choices are either being hot and stuffy or having people yelling outside of the hotel all night. Other than that it was fine.
Stayed 3 nights in Aug 2024

4/10 Poor

Johannes, Hastings-on-Hudson

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Center of town, VERY convenient! However, configuration of hotel was odd: reception/ lobby on the 6th floor, narrow,”railroad” hallways with no daylight, narrow railroad rooms. Our room was not at all as advertised. While trying to appeal modern, it resulted in an atmosphere more akin to a cheap train station motel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pino MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with nice furnishings. Air conditioning did not function well. It was unseasonable warm and air conditioning in old building could not keep up. Breakfast offering and bar area were first rate. Nitpicky but for the price the towels were poor quality and not consistent with quality of rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffery, Solvang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid property in Altstadt Innsbruck. Very comfortable room. Excellent breakfast. Perfect location for exploring the sites and feeling the vibes of Innsbruck. Highly recommended!
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

4/10 Poor

Larisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You feel claustrophobic, rooms are tiny. But the staff were wonderful, we had our room changed. No air conditioning, extremely hot even with the fan. Don’t book!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Caity

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mario, Carmel

Traveled with family
Liked: Cleanliness, staff & service
The room was hotter than would be comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Iciar

Traveled with family
Liked: Cleanliness, staff & service
The hotel is situated in a very convenient and walkable area close to ski lifts.
Stayed 2 nights in Jul 2024

10/10 Excellent

saurabh

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. The staff was very warm and courteous. The so called air conditioners (or blowers) are not good enough to cool the room enough during peak summers
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, terrific room design (new in 2021), super bar/lounge/breakfast on the top floor
Stayed 2 nights in Jul 2024

8/10 Good

Zeyad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a perfect location with easy access to many attractions within Innsbruck. As we visited in the summer, the air conditioning was not quite adequate to keep our room at a comfortable temperature. The staff were all wonderful and friendly and breakfast in the lobby was perfect for our kids.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wei-li

Stayed 1 night in Jul 2024