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Standard Double Room, Balcony (Rubin)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double Room, Balcony (Diamant)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Bergcristall features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Hotel Bergcristall is a smoke-free property.

  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Ski passes available
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Free breakfast
  • Tours/ticket assistance
  • Electric car charging station
  • Free self parking
  • Free WiFi
  • Sauna
  • Babysitting or childcare (free)
  • Smoke-free property
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Ski storage
  • Terrace
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Laundry facilities
  • Total number of rooms - 27
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (free)
  • Arcade/game room
  • Playground on site

Room Amenities

Hotel Bergcristall offers 27 accommodations with safes and hair dryers. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Room service
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • Partially open bathroom
  • Heating
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of bathrooms - 1
  • Baby monitor
  • Changing table

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary breakfast is offered.

Onsite venue - This restaurant serves breakfast and dinner.

Room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sports massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Hiking/biking trails on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Playground on site
  • Sledding nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Optional ski privileges

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 8:00 PM

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

No front desk

Debit cards not accepted

Food service has been amended for enhanced safety

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 20 per pet, per day
  • Dogs only
  • 1 total (up to 44 lbs per pet)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel Names

  • Bergcristall Neustift Im Stub
  • Bergcristall Neustift Im Stubaital
  • Hotel Bergcristall Neustift Im Stubaital
  • Hotel Bergcristall Hotel
  • Hotel Bergcristall Neustift Im Stubaital
  • Hotel Bergcristall Hotel Neustift Im Stubaital

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Hotel Reviews

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