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Hotel Central

4.0 star property

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Photo gallery for Hotel Central

Lobby
Daily cooked-to-order breakfast (EUR 19 per person)
Terrace/patio
Lobby
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Gym
  • 24/7 front desk
  • Spa

Explore the area

Map
Gilmstrasse 5, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    ‪2 min walk‬
  • Court Church
    ‪4 min walk‬
  • Imperial Palace
    ‪4 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪17 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Twin Room

  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room, 1 Twin Bed

Superior Single Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Single Room, 1 Twin Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Comfort Triple Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Hotel Sailer

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.3 out of 5, Excellent, (983)
The price is $193
per night
$219 total
includes taxes & fees
Mar 19 - Mar 20
Hotel Sailer

About this property

Hotel Central

4-star hotel in Innsbruck City Centre
Pamper yourself in Hotel Central's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Hotel Central offers 87 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2020.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a steam room. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Hotel Central helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in April 2020.

Hotel Central is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cafe Central - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Croatian, Czech, English, French, German, Italian, Polish, Russian, Serbian, Slovak

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free ski shuttle
  • Secured self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Central

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 527 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1884
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Renovated entire property - April 2020
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 19 per person
  • Secured self parking fee: EUR 25 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Guests under 6 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Central Innsbruck
Hotel Central Innsbruck
Hotel Central
Hotel Central Hotel
Hotel Central Innsbruck
Hotel Central Hotel Innsbruck

Hotel Central Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 353 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcela

Stayed 2 nights in Oct 2024

6/10 Okay

Corrin

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Upon arrival and check-in, we received our room key. We went to our room to discover the housekeeper still in the room and cleaning. It was another 20-30 minutes before our room was ready. There was hair in the shower, on the walls. Please note - if you are driving, you must reserve a parking space ahead of time. This was not mentioned by Hotels.com. When we arrived, there were no spots available as the hotel only has a total of 9 spaces. We had to park in a nearby garage, which was very difficult to figure out where to go (how to get in/out). You exit out of the garage into a shopping mall. It took us 15 minutes to figure out how to get back to the car. Overall location was fine.
Stayed 1 night in Oct 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Franca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 2 nights in Nov 2024

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities
Errol in central europe
Excellent hotel in very good location. Stay spoilt by overheating of rooms and premises. Had to open window to reduce room temperature from being a sauna.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property. Staff are aware and polite to guests. Close to shopping and dinning! Room was clean and comfortable. I would recommend and stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a citystay :-)
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Allison

Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional and the room was very nice. It's a great hotel to have most things within 10 minute walk
Stayed 2 nights in Oct 2024

10/10 Excellent

derek

Stayed 3 nights in Sep 2024

8/10 Good

Brian, Seattle

Liked: Cleanliness, staff & service, amenities
Location was excellent!! Hotel lobby was pretty nice. Rooms were nice. However my shower didn’t drain. Flooded to room with water. I notified staff, the next day it still flooded. Basically you could run the water for 3 minutes before the water started flooding into the main living area (weird design shower and room) For a 4 star hotel the shower should drain properly.
Stayed 2 nights in Oct 2024

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb location.clean and well maintained.reception staff enthusiastic with very good advice with any query of things to do.highly recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

SANGWOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Katrina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and would highly recommend
Stayed 2 nights in Oct 2024

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Great hotel in the heart of the city close to major landmarks and transportation. Reception was kind enough to provide with a free ticket valid for the duration of my stay on all public transportation. My only issue was the extreme loud level of noise coming from the street in the middle of the night. Being super jetlagged I wanted to rest but a truck was fixing the road between 4am and 9am. Not the hotel’s fault, but quite terrible.
Stayed 2 nights in Oct 2024

8/10 Good

Laura

Traveled with group
Front desk friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip
Solo trip and got a free upgrade to a 2 storey suite! Was excellent and great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and a great stay, would highly recommend and will certainly stay again - Thanks
Stayed 1 night in Oct 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place in a great location with super friendly staff. The room was perfect. I travelled with my son and the split level with a bathroom on each floor gave us each our privacy. Loved that. The spa was a nice bonus as well. The breakfast was well-stocked and delicious. There was no coffee machine in the room. That was a surprise. But there are so many pastry/coffee shops nearby, including the hotel’s breakfast buffet and a la carte restaurant that it wasn’t a real issue. But the bigger surprise and the only downside to this hotel was that they allow dogs. We had a dog barking in the room in front of us our whole stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne, Mentor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten minute walk from the train station and 2 minutes to the old section of Innsbruck. Friendly staff and a quiet, comfortable room.
Stayed 2 nights in Oct 2024