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Hotel Sailer

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sailer

Comfort Triple Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Reception
Bar (on property)
Spa
Spa

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Adamgasse 8, Innsbruck, Tirol, 6020
  • Casino Innsbruck
    3 min walk
  • Wild West
    1 min walk
  • Innsbruck Central Station
    3 min walk
  • Innsbruck (INN-Kranebitten)
    6 min drive

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Eco Comfort Room

Eco Comfort Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Eco Comfort Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Triple Room (glass wall bathroom)

Business Triple Room (glass wall bathroom) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Business Triple Room (glass wall bathroom)

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, Multiple Beds

  • 344 sq ft
  • Sleeps 3
  • 4 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Triple Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Zimmer

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Zimmer

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

AC Hotel by Marriott Innsbruck

Spa
Pet friendly
Parking available
Internet access
4.6 out of 5, Wonderful, (1007)
The price is $160
per night
$182 total
includes taxes & fees
Jan 6 - Jan 7
AC Hotel by Marriott Innsbruck

About this property

Hotel Sailer

4-star hotel in Innsbruck City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Sailer offers 88 accommodations with safes and hair dryers. Satellite television is provided. This Innsbruck hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This Innsbruck hotel also offers a sauna, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Sailer is a smoke-free property.

Restaurant Sailer - This restaurant specializes in local and international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 15 per night)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Sailer

Things to do

  • Bicycle rentals
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 15.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Sailer
Hotel Sailer Innsbruck
Sailer Innsbruck
Sailer Hotel Innsbruck
Hotel Sailer Hotel
Hotel Sailer Innsbruck
Hotel Sailer Hotel Innsbruck

Hotel Sailer Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 934 reviews" "
Rating 8 - Good. 359 out of 934 reviews" "
Rating 6 - Okay. 85 out of 934 reviews" "
Rating 4 - Poor. 36 out of 934 reviews" "
Rating 2 - Terrible. 17 out of 934 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gabriele

Liked: Staff & service, amenities, property conditions & facilities
The view was only a huge construction site from my room
Stayed 6 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Sailer is a gem in the central district of Innsbruck. I'm glad we happened to find it. It's small and well-run. There are several great climbing shops within a short walk and dining opportunities are plentiful. Love the hotel, we'll stay there again!
Stayed 1 night in Sep 2024

4/10 Poor

Catherine

Traveled with group
Disliked: Property conditions & facilities
Room was not at all as advertised. Awful carpet ( or wood as in photo). Shower leaked water everywhere. Front desk was informed and when e returned the lady told us that she ‘cleaned it up’ while we were out. It didn’t not solve the problem of water still leaking and making the whole floor unsafe. We didn’t have enough towels or pillows. It does not look at all as the Expedia photos and is not by any means a 4 star or luxury hotel. Maybe a weak 2.5.
Stayed 2 nights in Sep 2024

8/10 Good

Sung

Traveled with group
Liked: Cleanliness, staff & service
Convenient location.
Stayed 2 nights in Aug 2024

4/10 Poor

Rosaura E

Traveled with group
Disliked: Cleanliness, staff & service
Nadie limpió nuestro cuarto cuando que estuvimos dos noches en el. Solo cuando reclamé en la recepción nos cambiaron, al menos las toallas. Literalmente las camas estaban deshechas y nadie pasó ni un trapo. Recepcionistas no amables.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Shlomi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
What you see in the picture of the room does not correspond to what you get in the room I got, it is not possible to make coffee. was recommended to paid parking when most days the hotel's parking was free
Stayed 5 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Roan

Liked: Staff & service
Location of the property is central and convenient. However, the restaurant near the hotel is very loud and can be heard all night. Bring ear plugs.
Stayed 4 nights in Aug 2024

10/10 Excellent

Murray

Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Donald G

Liked: Cleanliness, staff & service, property conditions & facilities
Close and quality
Quality old hotel with new appointments
Stayed 3 nights in Aug 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the restaurant were both very good. The staff were all friendly and the room was clean and comfortable. The old town and the other places that we wanted to visit are all within the walking distance.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
The breakfast is amazing.staff friendly & helpful. Free use of sauna was welcomed. Only thing we were disappointed with were the pillows. They appeared to be small bed quilts rolled & turned/folded in on themselves to resemble some sort of very soft cushion. We asked for replacements which were promptly delivered. One other annoying thing is they only supply squeeze bottles of some sort of body wash in the shower & wash basin. To be fair this seems to be the go with many other hotels, and it wouldn'y prevent staying here again. All in all a great place to stay
Stayed 3 nights in Aug 2024

8/10 Good

HEATHER FRANCES

Liked: Cleanliness, staff & service, amenities
Mainly a good stay at this property. The room was clean, quiet and comfortable, good breakfast, staff friendly, helpful and multilingual. Two negative points; the room was supposed to be non-smoking but a definite smell of cigarette smoke most of the time. Also I had to be very careful not to slip over in the shower; no mat provided and no grip whatsoever on the floor.
Stayed 11 nights in Aug 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Choice
Excellent choice for a single or couple travelers. Within walking distance to train station and old town. There are grocery stores and eateries nearby. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean in a great location to walk to downtown Innsbruck.
Stayed 1 night in Aug 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Very clean and comfortable. Service is great. They have nice breakfast variety and the location is great. Walking distance from all attractions. Definitely recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Willemina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location-clean and comfortable. We loved the pillows and the bed
Stayed 2 nights in Aug 2024

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was within minutes of the main rail station as well as Old Town, shopping and restaurants. The front reception staff was very, very helpful and extremely pleasant and professional. We ate a dinner in the well-appointed, on site restaurant; the food was good as was the service. One negative aspect was that the housekeeping service did not clean our room one day in spite of the proper sign left on the door. This was a disappointment for an otherwise lovely hotel. I would recommend this hotel and would stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pals

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck Sailor
Very nice, updated accommodations. Beautiful property. A/C worked great for the weary traveler. Bedding was nice and comfortable. Spacious rooms for European standards!
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location which was walkable between the train stop and the old city. The room was quite nice..I actually liked the glass bathroom. It was unique and made the room more spacious .. but also hard to find in the middle of night in dark! Staff was very attentive. My electronic door lock broke and they quickly fixed it. Loved the fact they gave me a transportation pass and also sold tickets to sites at a discount. Only down side was the construction going on across the street. But I would def. Stay here again
Stayed 2 nights in Aug 2024