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Hotel Seppl

4.5 star property

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Photo gallery for Hotel Seppl

Suite (Fitness) | View from room
Sauna, Turkish bath, body treatments, body wraps, body scrubs
Garden
Suite, Balcony (Edelweiss) | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Junior Suite, Balcony (Alpenrose) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Pet friendly
  • Room service

Explore the area

Map
Natterer Straße 8, Mutters, Tirol, 6162

Room options

View all photos for Suite, Balcony (Edelweiss)

Suite, Balcony (Edelweiss) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Suite, Balcony (Edelweiss)

  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, 1 Bedroom, Balcony (Akelei)

Classic Double Room, 1 Bedroom, Balcony (Akelei) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Classic Double Room, 1 Bedroom, Balcony (Akelei)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony (Alpenrose)

Junior Suite, Balcony (Alpenrose) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, Balcony (Alpenrose)

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Balcony (Enzian)

Superior Double Room, Balcony (Enzian) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room, Balcony (Enzian)

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Single Room (Silberdistel)

Single Room (Silberdistel) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Single Room (Silberdistel)

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite (Fitness)

Suite (Fitness) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Suite (Fitness)

  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Junior Suite | Premium bedding, in-room safe, desk, blackout drapes

Das Innsbruck

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1004)
The price is $299
per night
$336 total
includes taxes & fees
Apr 11 - Apr 12
Das Innsbruck

About this property

Hotel Seppl

4.5-star Mutters hotel with restaurant
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Seppl for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Seppl offers 34 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Hotel Seppl is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Hotel Seppl has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Crib (infant bed) fee: EUR 50.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Seppl
Seppl Familie
Seppl Familie Hotel
Seppl Familie Hotel Mutters
Seppl Familie Mutters
Hotel Seppl Mutters
Seppl Mutters
Seppl Familie SPA
Hotel Seppl Hotel
Hotel Seppl Mutters
Hotel Seppl Hotel Mutters

Hotel Seppl Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 89 reviews
Rating 8 - Good. 27 out of 89 reviews
Rating 6 - Okay. 6 out of 89 reviews
Rating 4 - Poor. 3 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rahul Anil, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views!
Stayed 2 nights in Nov 2024

4/10 Poor

Mohammed

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
No hot water No electric jug No slipper Curtain damage Bad house keeping
Stayed 2 nights in Oct 2024

6/10 Okay

Douglas

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We booked thinking this was a luxury hotel, but it wasn't - When we checked in there was a dark haired girl at the front desk, she told as our room number and nothing else (like dining hours, hotel ammenities, etc) - The wifi wasn't working at all - We had the smallest shower, we could barely get clean in there. - We asked if we could dine one night and we were rudely told "NO!" We later found out that they prepare the food for the number of ppl who commit to dinner plans during the day of the dinner. Again, I wish we had been told about that by the checkin lady - they had a practice of setting the keys out in the lobby. Since we were only given one key when we checked in, i assumed that there was only one key to the room. I was horrified to discover our other room key sitting on the peg board with the room number displayed on the key chain in full view of anyone who enters through the door of the hotel. For this reason alone we would never stay there again - When we checked out, a different lady (who was much more pleasant) presented me with the full bill. When i said we had already paid it- she at first tried to argue with me but then she looked it up on expedia and (surprise, surprise) we had - There were other instances where we didnt feel welcome - like being scolded for sitting in the wrong table for breakfast or afternoon snack. it was really annoying. - it's such a shame b/c they have a 5 star location and view. They really need to update their procedures....
Stayed 3 nights in Sep 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth!
Have been traveling the world, much of it in Europe for 35 years, and Hotel Seppl is the best hotel we have ever stayed in. First off, the location is simply stunning as the hotel is surrounded by massive mountains and also overlooks parts of Innsbruck. The inside of the hotel is gorgeous with a mixture of old world Europe and a modern touch as well. We signed up for half board and the breakfast and dinner were varied and sumptuous, with a strong lean on local cuisine. For the body, this hotel can’t be beat! Their spa facilities included a sauna, steam room, physiotherapy sauna, outdoor and indoor swimming pools. Also they had a massage room. We are cyclists and Hotel Seppl is not only located amidst 100 of kilometers of road, mtn and gravel riding trails, they also rent E-bikes on their premises! Running this whole wonderful hotel was a truly outstanding manager who had answers for all our questions and went above and beyond several times for us! You simply can’t beat this incredible hotel and we will be back again!!!
Stayed 5 nights in Jul 2024

2/10 Terrible

ted

Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!!
Stayed 1 night in Jan 2024

4/10 Poor

HILLA

Stayed 1 night in Jul 2023

8/10 Good

JANET

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view and grounds were fantastic. The staff could have been more attentive when we were sitting the bar area playing cards.
Stayed 1 night in May 2023

10/10 Excellent

KLAUDIJA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful hotel and lovely staff.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, very clean, nice spa and pool, manicured outdoor area. Overall, exceptional experience.
Stayed 1 night in Oct 2022

8/10 Good

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and VERY comfortable. The staff is very attentive and friendly. They provide a lot of amenities you will not find at many establishments. One thing that I liked was the readiness of the staff to answer questions about the area. If you are looking for things to do, they can provide questions. Everyone spoke excellent English. The breakfast was very nice and complete. Lovely assortment. The hotel also provides an optional formal dinner. We were planning to have our anniversary dinner there but had car trouble. Next time!!! Highly recommended.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and comfortable with modern furniture bathroom is new and has marble tiles
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gabriel the bartender was great to chat with.i did not feel the other staff was fully prepared to dusdiscuss things like what to do in area,
Stayed 1 night in Sep 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. We got a really nice room facing the mountains. It was quiet and relaxing.
Stayed 4 nights in Aug 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice hotel in beautiful surroundings
This was a really nice hotel, clean, comfortable and in a nice peaceful and picturesque location. The breakfast was a good buffet and the evening meal was very good. The hotel was a nice 20 minute tram ride down the mountain to Innsbruck.The room I had was nice and clean with a view up to Mutters.I would definitely stay here again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed.
This was our fourth visit. We were really looking forward to a meal in the restaurant. However on arrival we were informed the restaurant was closed. It would have been useful to know this before our visit as it was the main reason we had booked this hotel. Very disappointed.
Stayed 1 night in Nov 2018

4/10 Poor

Shane

Liked: Cleanliness
Disliked: Room comfort
Very inconvenient
Too far away from Innsbruck and very inconvenient. Ten minute walk to the tram then 30 minutes to Innsbruck. Also way overpriced. I hated it!
Stayed 4 nights in Oct 2018

10/10 Excellent

Dan, Ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very responsive staff and great location
Stayed 1 night in Oct 2018

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel nestled in the Austrian Alps. Excellant food, helpful staff. All made for a wonderful experience.
Stayed 1 night in Sep 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with an amazing view
Staff amazing perfect location hotel spotless
Stayed 1 night in Jun 2018

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מצויין
המלון ממוקם בעיירה בקרבת אינסבורק, הנוף מהחדר להרים משגע, החדר גדול, ישנו בסוויטה, הארוחות בוקר וערב מצוינות והצוות מסביר פנים
Stayed 4 nights in May 2018

10/10 Excellent

madalina, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely, food and service was great. I will definitely recommend to everyone .
Stayed 4 nights in Feb 2018