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Kaiser Max Design Appartements

3.5 star property

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Photo gallery for Kaiser Max Design Appartements

City view from property
Design Suite (Jagdhof) | Living area | Flat-screen TV
Executive Studio Suite (Kaiser Max Residenz) | Living area | Flat-screen TV
Children's activities
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Outdoor Space
  • Free WiFi
  • Restaurant

Explore the area

Map
Herzog-Friedrich-Straße 23, Innsbruck, 6020
  • Innsbruck Old Town Christmas Market
    ‪1 min walk‬
  • Golden Roof
    ‪1 min walk‬
  • Maria Theresa Street
    ‪2 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪18 min drive‬

Room options

View all photos for Design Suite (Jaegerherz)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Design Suite (Jaegerherz)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Executive Studio Suite (Kaiser Max Residenz)

Executive Studio Suite (Kaiser Max Residenz) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Executive Studio Suite (Kaiser Max Residenz)

  • 753 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite (Goldene Krone)

Family Suite (Goldene Krone) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Family Suite (Goldene Krone)

  • 947 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Design Suite (Jagdhof)

Design Suite (Jagdhof) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Design Suite (Jagdhof)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite (Bergjuwel)

Deluxe Suite (Bergjuwel) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Suite (Bergjuwel)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed, 1 Double Bunk Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Wilder Mann)

Executive Suite (Wilder Mann) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Executive Suite (Wilder Mann)

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite (Goldenes Dachl)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Luxury Suite (Goldenes Dachl)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Elite Suite (Hofburg)

Elite Suite (Hofburg) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Elite Suite (Hofburg)

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite (Stadtturm)

Premium Suite (Stadtturm) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Premium Suite (Stadtturm)

  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

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Front of property

Urban Inn

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (139)
The price is $170
per night
$191 total
includes taxes & fees
Feb 21 - Feb 22
Urban Inn

About this property

Kaiser Max Design Appartements

3.5-star Innsbruck aparthotel, connected to a rail/subway station in Innsbruck City Centre
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a Tempur-Pedic bed and premium bedding, and guests will also find conveniences like a coffee/tea maker and a dishwasher. Change of towels is available on request.
Kaiser Max Design Appartements offers 9 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include dining tables. Tempur-Pedic beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and portable fans. Change of towels and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the aparthotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Innsbruck aparthotel also offers a terrace, shopping on site, and a front-desk safe.

Kaiser Max Design Appartements is a smoke-free property.

Kaiser Max Design Appartements has a restaurant on site.

Languages

Bosnian, English, German, Italian

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 16 per night)
  • Street parking available
  • Onsite parking options include a garage

Family friendly

  • Crib: EUR 10 per day

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Art gallery
  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Coin laundry

Comfort

  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Handrails in stairways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a convention center
  • Connected to a rail/subway station
  • Connected to a shopping center
  • In a historical district
  • In the city center
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Bicycle equipment shop
  • Designer stores
  • Shopping mall
  • Bicycle rentals nearby
  • Casino nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 9 units
  • Bed sheets changed on request
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 9:00 PM) and Sunday - Sunday (3:00 PM - 6:00 PM)
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night
  • Cleaning fee: EUR 68 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 16 per night (66 ft away)
  • Late check-out fee: EUR 20
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kaiser Max Design Appartements Apartment Innsbruck
Kaiser Max Design Appartements Apartment
Kaiser Max Design Appartements Innsbruck
Kaiser Max sign Appartements
Kaiser Max Design Appartements Innsbruck
Kaiser Max Design Appartements Aparthotel
Kaiser Max Design Appartements Aparthotel Innsbruck

Kaiser Max Design Appartements Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 135 reviews
Rating 8 - Good. 37 out of 135 reviews
Rating 6 - Okay. 11 out of 135 reviews
Rating 4 - Poor. 6 out of 135 reviews
Rating 2 - Terrible. 2 out of 135 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property! The room had a wonderful breakfast nook with a view of the Goldenes Dachl. We loved staying here.
Stayed 1 night in Sep 2024

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, amenities, room comfort
Amazing location and helpful staff. There was a heat wave so lack of air conditioning wasn’t great, but my understanding is that this is usually not an issue under normal weather conditions.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Cute apt. Horrible check-in experience
We had a very painful check-in process. This is a small apartment building, not a typical hotel. We arrived on a Sunday and there was no staff, despite arriving during the advertised check-in hours. Hotels.com was no help. Finally we received a text from staff requiring more money in order for him to come check us in, despite having paid in full through Hotels.com. Once we finally got in the apt, the rest of the stay was smooth. The apt is in a great location and is in good condition. It was very warm with no AC, but it’s common not to have AC.
Stayed 3 nights in Aug 2024

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Megha

Traveled with family
Disliked: Amenities, property conditions & facilities
Construction going on. No AC in the property so had to open the windows to bugs and construction. Water from the bathroom spills over to the living room if towels are not kept sufficiently. Extra towels.are $2 Euro each.
Stayed 2 nights in Jul 2024

8/10 Good

Christie, broken hill

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, a little noisy but didnt affect us as much as we thought. Good space, fell in love with the window view. Only negative was pillows not great, and becareful as water can leak out of bathroom. Everything else great
Stayed 3 nights in Dec 2023

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Very friendly staff. Amazing location and great spacious room
Stayed 1 night in Dec 2023

10/10 Excellent

L

Stayed 6 nights in Feb 2023

4/10 Poor

Graham

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We spent a lot of money to stay here so my expectations were pretty high. Wi-Fi signal was non existent in most of the place, which is tough when you travel internationally and get no cell service. I scanned the network and there were 41 devices on the Wi-Fi, I just don’t think the owner has kept up with the infrastructure needs to serve a whole building. No flexibility on late checkout… usually people will at least offer a few minutes or a solid explanation why we need to be out promptly at 10. Again, traveling internationally this is something to consider as 10am is early. There were little kids slamming around the floor above nearly all hours of the day and night, so it was hard to sleep for the few hours we were there.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Was a pleasant experience. The room location was amazing. Top floor of building next to ancient clock tower looking out on popular square. You enter the Apartment via a restaurant. Great location. Only snag was they charged me with an unexpected cleaning charge of $35 upon check-in. I would stay there again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Karen, Durham

Liked: Cleanliness, amenities, property conditions & facilities
This apartment was outstanding. Attached restaurant was a big benefit with helpful staff. Our view from apt. 5 was fabulous! Right in the middle of everything you want or need. Very clean with all amenities and charming.
Stayed 4 nights in Sep 2022

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, room comfort
Great apartments and location!
This is a great place! Located right in the middle of old town and the apartment is awesome - everything you need! Communication wasn’t the best - the apartments are located above a bar and the bar was closed when I arrived so I had to troubleshoot. When I connected - they were super helpful, but it was unexpected and not the best after a long trip to arrive. Room was great but I was at the top and it was pretty warm. The AC unit didn’t have a tube to feed the hot air out the window, so it blew hot air out the back as well and the Gold member perk (bottle of wine) wasn’t in the room. Not a big deal as it is pretty circumstantial, but worth noting. I would definitely stay here again. The location and value and definitely worth it!
Stayed 5 nights in Sep 2022

4/10 Poor

Songvit

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I asked them before booking about keeping my luggage before check-in time. And the staff said "yes, they can keep my luggage". But when I arrived the staff tell me to keep my luggage at citylocker instead.
Stayed 2 nights in Apr 2022

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, room comfort
Fantastic holiday and gorgeous apartment!
Amazing apartment in a fantastic central location! The decor was very tasteful, the beds very comfortable and it was well stocked in terms of kitchen utensils. The only down side was the dining area was extremely cold because the windows are old and so to eat in that bay window, which has the most incredible views meant you had to wrap up in a big blanket. The views and location are incredible and so it was a small price to pay. But it could do with something putting around or on the windows next to the table to prevent all the draughts. Absolutely wonderful time there though and would love to come back. Though being charged 50€ was too much for a very small real tree too! Hope to come back one day though as best Christmas I’ve ever had.
Stayed 4 nights in Dec 2021

8/10 Good

Minna, Mountain View, CA

Traveled with family
Liked: Cleanliness
Spacious apartment with two beds, very clean and modern in design. In a great location, right in the heart of old Innsbruck. The apartment felt hot and stuffy and we couldn’t figure out how to cook it down, and the linens and towels were really minimal. It was fine for one night.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Price Not Clear - Bathroom Door Transparent
The front desk refused to let us in the apartment, demanding we pay per person. Something not clarified at the booking. Also the bathroom door is basically transparent so it was very uncomfortable for our group to share the space. Despite the central location, I would not recommend this property to anyone.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, however better directions needed as it is not marked well. It is above a restaurant and there is no actual check in counter . The pillows are too big and uncomfortable.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious apartments with a great view and location of the old town. Staff were really friendly
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern apartment, very roomy, extremely central location (was quiet though). Comfortable bed. Very friendly and helpful staff. Wished I could stay longer than just one night.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property is beautiful and staff is super friendly !
Stayed 1 night in Sep 2019

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and great apartment.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was a huge apartment, with comfortable beds. Whilst modern inside some aspects were poorly finished including the pipes coming from the floor of one bedroom. It was large so they didn't get in the way. Plus the shower didn't drain so you had to be careful not to flood the hallway. Location was great and quiet at night.
Stayed 2 nights in Aug 2019