NALA individuellhotel

3.5 star property

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Photo gallery for NALA individuellhotel

Exterior
Designer toiletries, hair dryer, towels
Junior Suite, Balcony | Living area | 40-inch flat-screen TV with satellite channels, TV
Breakfast served
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Pet friendly
  • Housekeeping
  • Free WiFi
$184
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Müllerstrasse 15, Innsbruck, Tirol, 6020
  • Landeskrankenhaus - University Clinics Innsbruck
    ‪5 min walk‬
  • Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Golden Roof
    ‪11 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

Suite (Mini Single)

9.6 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Double Room (Climb Up)

9.2 out of 10
Wonderful
(10 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room (Cinema)

9.6 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Apartment, Garden View

9.6 out of 10
Exceptional
(13 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Comfort Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Double Room

9.6 out of 10
Exceptional
(44 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

NALA individuellhotel

3.5-star hotel in Wilten
Along with a restaurant, this smoke-free hotel has a fitness center and a rooftop terrace. WiFi in public areas is free. Other amenities include a 24-hour business center, a meeting room, and free use of bicycles.
NALA individuellhotel offers 57 accommodations with espresso makers and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

NALA individuellhotel features a fitness center and complimentary bicycles. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This boutique hotel also offers a rooftop terrace, a library, and a vending machine.

NALA individuellhotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and 1:00 PM.
Restaurant - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 9.50 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults, and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck

NALA individuellhotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Stephannie

Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had an excellent experience at this hotel. The staff friendly and Dani at the front desk was fantastic super helpful and kind! The room was great. The atmosphere was good. would definitely recommend and the rooms were very clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay and wished we could have stayed longer. It is everything a good hotel should be! Fabulous!
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unique property conveniently located, with awesome terrace overlooking the garden and the alps
Stayed 1 night in May 2025

10/10 Excellent

PD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beautiful hotel, great staff, great breakfast, only wish we could have stayed longer
Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming at Reception, beautiful and clean room.
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

pauline

Traveled with family
Liked: Amenities, property conditions & facilities
Cute, great for oyr beief stay. Great staff. Welcome drink n set uo were great. Just wish we had ac in the room
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Swati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t miss it!

Amazing hotel to stay in. Very cutesy decor. Extremely friendly staff. Rooms were very well equipped with tons of storage space. Staff here go out of their way to take care of you. Loved the location closer to old town and train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Viktoryia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Garden View #5. It was amazing. The prettiest and coziest set-up ever. The flowers, the plants and the fountain are so beautiful. The private patio was adorable. The room had everything you could possibly need. Very nice place and we will definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, beautiful, and spacious. The staff were very friendly and helpful!
Stayed 1 night in Apr 2025

10/10 Excellent

Isabelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at NALA in Innsbruck. The hotel nicely designed, comfortable and in a good location. We especially enjoyed the friendliness and hospitality of the staff. Special thanks to Dani (Front Desk Staff) who definitely ensured that we had a wonderful stay!! Would recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Yvonne, Appleton

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This was a nice property but our room smelled like cat urine. The hotel tried to say it was cleaning products and brought a perfume spray to try and mask it. Fortunately we only had to spend one night. The mattress we slept on was uncomfortable and would have been intolerable for more than one night. Overall, I wouldn’t recommend staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a central, but quiet location. The staff were really friendly and helpful, giving good advice on restaurants. The room was spacious and well equipped and had lovely crisp bed linen and soft, fluffy towels. The breakfast was amazing, don't miss it.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful hotel, with so many thoughtful little touches. The staff were so friendly, and couldnt do enough for us.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and unique. The staff were very friendly and we enjoyed our stay.
Stayed 2 nights in Mar 2025

8/10 Good

Amy

Traveled with group
Liked: Cleanliness, staff & service

great location, staff and small touches!

Spent 3 nights at this hotel. The location is absolutely perfect for getting around and is walkable to everywhere! On arrival the welcome drinks were great addition along with the guest cards that provide free transport and chocolate on departure!! Super friendly and helpful staff. We had a double room, 405. The bed is quite high and against the wall which is quite annoying with moving around. The mattress was a little firm however the two separate duvets was a good touch. The main issue with this hotel is that the room was boiling. It was around -1 outside but as there is no air con the room was so humid and hot we had to sleep with the window wide open which I didn’t feel particularly comfortable with. We also lost electricity a couple of times of two of the nights we were there, causing the electric to come on and off during the night waking us which is quite annoying. However on telling staff at 7am when there was soon to be reflection staff the issue was fixed promptly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 3 nights in Jan 2025