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NALA individuellhotel

3.5 star property

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Photo gallery for NALA individuellhotel

Exterior
Designer toiletries, hair dryer, towels
Garden
Junior Suite, Balcony | Living area | 40-inch flat-screen TV with satellite channels, TV
Breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
Müllerstrasse 15, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Golden Roof
    ‪11 min walk‬
  • Hofburg
    ‪11 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Suite (Mini Single)

Suite (Mini Single) | 1 bedroom, premium bedding, in-room safe, soundproofing

Suite (Mini Single)

10.0 out of 10
Exceptional
(7 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Double Room (Climb Up)

Double Room (Climb Up) | 1 bedroom, premium bedding, in-room safe, soundproofing

Double Room (Climb Up)

9.2 out of 10
Wonderful
(10 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Cinema)

Double Room (Cinema) | 1 bedroom, premium bedding, in-room safe, soundproofing

Double Room (Cinema)

9.6 out of 10
Exceptional
(9 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Designer toiletries, hair dryer, towels

Junior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, premium bedding, in-room safe, soundproofing

Junior Suite, Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Garden View

Apartment, Garden View | View from room

Apartment, Garden View

9.4 out of 10
Exceptional
(10 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Panoramic Suite

Panoramic Suite | Deep soaking bathtub

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Comfort Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Standard Double Room

9.6 out of 10
Exceptional
(38 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

NALA individuellhotel

3.5-star hotel in Wilten
Along with a restaurant, this smoke-free hotel has a fitness center and a rooftop terrace. WiFi in public areas is free. Other amenities include a 24-hour business center, a meeting room, and free use of bicycles.
NALA individuellhotel offers 57 accommodations with espresso makers and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

NALA individuellhotel features a fitness center and complimentary bicycles. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This boutique hotel also offers a rooftop terrace, a library, and a vending machine.

NALA individuellhotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and 1:00 PM.
Restaurant - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 9.50 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults, and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck

NALA individuellhotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1004 reviews
Rating 8 - Good. 210 out of 1004 reviews
Rating 6 - Okay. 34 out of 1004 reviews
Rating 4 - Poor. 5 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Yvonne, Appleton

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This was a nice property but our room smelled like cat urine. The hotel tried to say it was cleaning products and brought a perfume spray to try and mask it. Fortunately we only had to spend one night. The mattress we slept on was uncomfortable and would have been intolerable for more than one night. Overall, I wouldn’t recommend staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a central, but quiet location. The staff were really friendly and helpful, giving good advice on restaurants. The room was spacious and well equipped and had lovely crisp bed linen and soft, fluffy towels. The breakfast was amazing, don't miss it.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful hotel, with so many thoughtful little touches. The staff were so friendly, and couldnt do enough for us.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and unique. The staff were very friendly and we enjoyed our stay.
Stayed 2 nights in Mar 2025

8/10 Good

Amy

Traveled with group
Liked: Cleanliness, staff & service

great location, staff and small touches!

Spent 3 nights at this hotel. The location is absolutely perfect for getting around and is walkable to everywhere! On arrival the welcome drinks were great addition along with the guest cards that provide free transport and chocolate on departure!! Super friendly and helpful staff. We had a double room, 405. The bed is quite high and against the wall which is quite annoying with moving around. The mattress was a little firm however the two separate duvets was a good touch. The main issue with this hotel is that the room was boiling. It was around -1 outside but as there is no air con the room was so humid and hot we had to sleep with the window wide open which I didn’t feel particularly comfortable with. We also lost electricity a couple of times of two of the nights we were there, causing the electric to come on and off during the night waking us which is quite annoying. However on telling staff at 7am when there was soon to be reflection staff the issue was fixed promptly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah-Jayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff who were so accommodating. Excellent location too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and the property. Location was perfect and it was easy to get to everything around the area. Parking was easy. The glass door on the bathroom door was a little weird but there are common bathrooms on the 2nd floor if you are shy and need more privacy.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun hotel. Lots of great touches. Wish it was warm enough to enjoy the beautiful deck
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The place was walking distance to the bus stop and town with free bus pass given on arrival. Easy to get around the area. The room with a view overlooking the Nordkette mountain. We arrived earlier than expected check in time but still they accommodated us straight to our room. All in all, great stay and holiday.
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This was our second stay at Nala. The staff are always friendly and helpful. The rooms are lovely and have everything you need. We will stay here every time we come to Innsbruck.
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Super Location

Our check in was smooth. The receptionist was through. The room was super comfortable and cool.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Barnaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival at NALA, the friendly staff offered us complimentary prosecco and 2 free welcome cards, a scheme which gives you free transport on tram services and most local buses. Also gets you discounted entry to some attractions. Our room (505) was immaculate, quirky, spacious and the bed was so comfy. Mountain views from the bed and living room made it extra special. We didn't have breakfast there during our stay but noticed it was a popular choice with other guests. Just a minute or two walk from bus and tram stops, 10 minutes walk to the main centre or 15 mins to the train station. Great value for money, would definitely recommend NALA. We stayed 4 nights at end of January.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, room and hotel very clean. Helpful staff. We booked the cinema room which was lovely and had great views of the mountains. Some lighting in the wardrobe areas would be useful.
Stayed 3 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room but marginal sleep

Super check in. Snazzy room! Our only two small complaints were the room was very bright from outside lighting. And there was a persistent scratching sound coming from the ceiling areas off and on while we’re were trying to sleep. Maybe it was creaking pipes?
Stayed 1 night in Jan 2025

8/10 Good

Gildete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The amazing NALA hotel 😉

It was indeed a great experience our stay at NALA... Attentive service with some courtesies during our stay there, Comfortable and functional room, in addition to having a safe. We didn't have breakfast. But it was our choice, but they offer it. Room services grade 10. Very clean and airy environment. The view from the window of our room overlooks the Alps, which were incredibly beautiful because of the snow. Overall, the hotel staff is very efficient and helpful. I loved having chosen the NALA HOTEL to have this incredible experience in Austria.
Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Traveled with partner
Very modern and interesting design. Friendly staff and some nice offerings on welcome with accessible snacks and drinks on the honour system.
Stayed 3 nights in Jan 2025

8/10 Good

Ethan

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return!

The is a fun hotel with friendly staff and unique decor. The location is a convenient walk to both the train station and the Old Town. We loved having the option to have a glass of Prosecco or hot tea in the reception area when we returned to the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend!
Stayed 1 night in Dec 2024