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Parkhotel Matrei

4.0 star property

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Pet friendly
  • Housekeeping

Explore the area

Map
Matrei am Brenner 83, Matrei am Brenner, Tyrol, 6143
  • Wipptal
    ‪1 min walk‬
  • Bergisel Ski Jump
    ‪14 min drive‬
  • Ambras Castle
    ‪16 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪17 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Comfort Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Triple Room

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

7.4 out of 10
Good
(3 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Single Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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  • Free WiFi
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The price is $98 total
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About this property

Parkhotel Matrei

4-star Matrei am Brenner hotel with private yards
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Parkhotel Matrei offers 44 accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Parkhotel Matrei features a sauna and complimentary bicycles. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 9 square feet (1 square meters) include conference space. This family-friendly hotel also offers a library, a terrace, and barbecue grills. Guests can use the health club at a partner property. For a surcharge, the property provides an area shuttle within 25 km and an airport shuttle (available 24 hours). Onsite self parking is complimentary.

Parkhotel Matrei has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Enneberg und Hafner Stube - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Czech, English, German, Hungarian, Italian, Portuguese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 25 km
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19.50 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Enneberg und Hafner Stube

Things to do

  • Arcade/game room
  • Archery
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Bowling alley
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Straiv mobile app before check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 14.50 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 14.00 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 14.50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Parkhotel Matrei
Parkhotel Matrei Hotel
Parkhotel Matrei Hotel Matrei am Brenner
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel Matrei am Brenner

Parkhotel Matrei Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 57 out of 130 reviews
Rating 8 - Good. 47 out of 130 reviews
Rating 6 - Okay. 18 out of 130 reviews
Rating 4 - Poor. 6 out of 130 reviews
Rating 2 - Terrible. 2 out of 130 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tran H.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at this lovely hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Great location Ski resort 10 minutes on bus from outside the hotel. Nice friendly staff Family friendly
Stayed 3 nights in Jan 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Brenner stop off always welcoming and friendly greeting from the team.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we will be baclk!

Our guests were very happy here, a simple local style hotel. great bar and restaurant.
Stayed 1 night in Feb 2019

10/10 Excellent

irina, prague, cz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in mountain valley with excellent garden
Stayed 1 night in Aug 2018

8/10 Good

david, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

on the way

good place to stop if travelling and need a place for the night.
Stayed 1 night in Jun 2018

10/10 Excellent

Wyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic Alps

Very nice, authentic feel of the Alps.

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth a stop

perfect stopping place on the way to Italy. Good restaurant very reasonable prices and good service. Only issue, wifi not working in our room but overall a good experience

10/10 Excellent

James, SC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice get away from all the traffic and noise of th

Very nice stay. Very peaceful and quiet. My wife would have liked a restroom on the main floor near the lobby instead of having to go downstairs.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel close to several ski resorts

Good hotel for family. Must be even prettier in the summer, since there is a cute park with animals just in the "back yard". quite silent, which you would not guess (it's on the main road). It has a very nice children's play room and a real bowling alley. The nearest ski resorts is 4 kilometers (Bergeralm, I think it's called - but we have not been there).

8/10 Good

Broadfoot, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Remote Hotel

My wife and i found the hotel to be clean and well run. It was exactly our requirement for the time we spent there. Even the weather co-operated with a good snowfall. We were pleasantly surprised that for once not having a tv in the room did not bother us and added to our relaxation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park Hotel

Excellent. Booked while on the road and last minute. What a nice surprise. Great food and beautiful scenery.

8/10 Good

DG, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel with helpful and friendly staff

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor value for money

Hotel is sandwiched between Matrei railway station and Brenner highway. Thus, expect noise from cargo trains. Rooms are clean, however extremely basic. Same holds true for breakfast. Nothing which would justify 4 stars.

8/10 Good

DW, Stuttgat, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access for travel by auto

A very nice hotel it was easy to get to from the autobahn. The people were friendly and the room was clean and comfortable. However, it is right next to the train tracks so gets a bit noisy when a train goes through every hour of the night. Overall a good place if you are just passing through.

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a beautiful Tyrolean town

Lovely place, the young owner works hard to make sure guests are happy. The restaurant serves excellent Austrian food. The atmosphere is elegant and cozy. The town is beautiful with painted houses in the typical Tyrolean style. The rooms are very clean and comfortable and the bathrooms look newly renovated.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice, but expected better

The hotel was quite run down, but the rooms has been renovated. Very basic, but sufficient. The wireless internet did not work in our room and we had to sit in the hallway to get reception. Breakfast is average. We did not eat any other meals at the hotel as we found it to be quite expensive. The rooms had a comfortable bathroom (showerhead over bathtub), but the bed is 2 single mattresses and 2 single duvets. As this was a romantic getaway, it would have been nice to be able to sleep on one mattress and one duvet. I do think this is one of the nicer hotels in the little town, but feel that is slightly overpriced.

10/10 Excellent

Allan

Stayed 1 night in Apr 2025

10/10 Excellent

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel am Brenner

Haben hier für eine Nacht auf dem Weg nach Südtirol Halt gemacht. Schönes Hotel, sehr gut gelegen am Brenner. Saubere und großzügige Zimmer. Sehr gutes Restaurant mit hervorragendem Essen.
Stayed 1 night in Feb 2025

10/10 Excellent

Pim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schoon en functioneel. Kegelbaan is leuk. Laadpaal is aanwezig. Lekker gegeten
Stayed 1 night in Feb 2025

8/10 Good

Niclas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025