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Stage 12 Hotel by Penz

4.0 star property

Choose dates to view prices

Photo gallery for Stage 12 Hotel by Penz

Double Room, Balcony, Mountain View | Terrace/patio
Double or Twin Room | View from room
Bar (on property)
Courtyard
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    ‪1 min walk‬
  • Innsbruck Old Town Christmas Market
    ‪4 min walk‬
  • Golden Roof
    ‪4 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Economy Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cribs/infant beds

Double or Twin Room

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Quadruple Room

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Triple Room

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room (no view)

Triple Room (no view) | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Triple Room (no view)

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Single Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for City Double Room

City Double Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

City Double Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (no view)

Double Room (no view) | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Double Room (no view)

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area | Flat-screen TV

Superior Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Stage 12 Hotel by Penz

4-star Innsbruck hotel, connected to a shopping center in Innsbruck City Centre
A fitness center, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a garden. Housekeeping is available on request.
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stage 12 Hotel by Penz features a sauna and a fitness center. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Innsbruck hotel also offers a terrace, a vending machine, and multilingual staff.

Stage 12 Hotel by Penz is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - bar.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 745 reviews
Rating 8 - Good. 172 out of 745 reviews
Rating 6 - Okay. 36 out of 745 reviews
Rating 4 - Poor. 15 out of 745 reviews
Rating 2 - Terrible. 10 out of 745 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jin Pyung

Stayed 2 nights in Nov 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect. I have absolutely nothing negative to say at all. It was so clean with housekeeping everyday. The room was spacious and had plenty of places to put my coat, shoes and suitcases. Super quiet and located in a courtyard away from the noisy main area, but it was right in the middle of Old Town and walkable to everything you would want to see. Staff was great and super friendly. I would totally stay here again next time I am in Innsbruck.
Stayed 3 nights in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Overall this property was centrally located and breakfast was good. I got a balcony view overlooking this mountain and that was nice as well. My only complaints were that the bed was uncomfortable and they only provide you one pillow and blanket. Overall most of the staff was nice but the lady with red hair at check in was a bit stand offish. I asked for directions on how to get to the Swarvoski museum and she told me it was closed for construction. I did my own research and in fact the museum was open and I went the next day. I’m not sure I would stay here again but it is in a great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Perfect for Christmas markets!
Stayed 1 night in Nov 2024

8/10 Good

Jin Pyung

Liked: Cleanliness, staff & service, property conditions & facilities
Generally Good.
Stayed 1 night in Nov 2024

10/10 Excellent

jing

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staffs. It is not easy to find the parking, it is better ask the hotel to give the parking detail before drive there.
Stayed 2 nights in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll go elsewhere next time
The hotel was nice and clean. The view from our room was beautiful! The desk clerk at check-in wasn’t very friendly and even came across as snooty. The bed was hard, but we managed to get some sleep. I would choose a different hotel next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Sukwhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Room was amazing and had amazing view. Sauna sas fabulous as well
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute central location, very friendly and supportive staff, well renovated, clean, exquisite breakfast, bar options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and efficient staff. Nice complete breakfast. Sauna on the premises.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Stayed 3 nights in Sep 2024

8/10 Good

Kory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very clean but quite small. Finding the parking garage was a challenge, but once in the garage finding the hotel was easy.
Stayed 1 night in Sep 2024

10/10 Excellent

Heiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good location
Stayed 3 nights in Aug 2024

10/10 Excellent

Edmund

Stayed 1 night in Aug 2024

10/10 Excellent

Nichole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it
This hotel is amazing. Super clean and in a great area
Stayed 1 night in Aug 2024

4/10 Poor

Kalyan

Traveled with group
Disliked: Staff & service
Don't follow maps to reach the hotel
The hotel was hard to find. Google maps kept showing us to go to it's other branch "Penz hotel" through the streets on which regular cars are not allowed. Hard to find hotel if one is new to the town.
Stayed 1 night in Aug 2024

10/10 Excellent

Pei-Hsuan

Great for family of four!
Stayed 1 night in Aug 2024

8/10 Good

Ali

Stayed 2 nights in Aug 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from great location and great condition of the common areas and the rooms, the best part was the view and the patio. Can’t wait to stay there next time!
Stayed 3 nights in Jul 2024

10/10 Excellent

RAMESH MOHAN, PALATINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to all attractions and transportation. Luv it
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024