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The Penz Hotel

3.5 star property

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Photo gallery for The Penz Hotel

Terrace/patio
Bar (on property)
Exterior
Interior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Air conditioning
  • Room service

Explore the area

Map
Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪4 min walk‬
  • Golden Roof
    ‪5 min walk‬
  • Hofburg
    ‪5 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • City view
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, soundproofing

Junior Room

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Double Room, Balcony, Mountain View | Terrace/patio

Stage 12 Hotel by Penz

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, (757)
The price is $178
$178 nightly
$178 total
includes taxes & fees
May 26 - May 27
Stage 12 Hotel by Penz

About this property

The Penz Hotel

3.5-star Innsbruck hotel, connected to a shopping center in Innsbruck City Centre
A bar/lounge, a rooftop terrace, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
The Penz Hotel offers 92 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and ski storage. Onsite parking is available (surcharge), along with a car charging station.

The Penz Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 16 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 30 per person
  • A bar/lounge

Things to do

  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Cribs (infant beds) are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self parking fee: EUR 16 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck

The Penz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 575 reviews
Rating 8 - Good. 149 out of 575 reviews
Rating 6 - Okay. 22 out of 575 reviews
Rating 4 - Poor. 8 out of 575 reviews
Rating 2 - Terrible. 4 out of 575 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay at the Penz Hotel

Delightful hotel , excellent breakfast with awesome fruit, comfy beds and great location ! A must stay in Innsbruck !
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place I want to keep going back to in innsbruck, even though i've stayed at several places there... It is chic, convenient, has a mind bogglingly amazing breakfast with at least twenty types of jams, a dozen types of yogurts, so many exotic fruits, plus the sausage and eggs that one expects. Rooms are clean and convenient. The only drawbacks I would mention are that some of the rooms are above an outdoor bar that can be noisy and have smoking, and the sink faucet handles are fully smooth, so with wet hands, it's hard to turn them on or off. However, the top floor glass bar and breakfast area has views to die for- I wouldn't want to be any other place! Originally, I had been disappointed that I did not get into Stage 12 but I looked at that property and their breakfast area and bar are both on the ground floor in a courtyard right beneath the rooftop bar and restaurant the Penz- same owners.. but for my money, I'd rather have the views.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Stayed 3 nights in Dec 2024

10/10 Excellent

Ahu

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection at breakfast, nice staff. Would definitely come back!
Stayed 4 nights in Dec 2024

10/10 Excellent

Scott, seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the mountains from our room. Clean, up to date facility. Great breakfast. Room is so nice and quiet. Very helpful and friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott, seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room with view of the mountains and a full moon. Helpful staff with spot on dining suggestions. Easy walk to town center.
Stayed 1 night in Jan 2025

10/10 Excellent

Cesar Adrian Breton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great rooms and staff is very helpful. Also the cocktail bar across the street is a must visit!
Stayed 4 nights in Dec 2024

10/10 Excellent

Zhenghao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so kind and they had great accommodations. Awesome location and views too.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in old townbof Innsbruck. Nice,polite, helpful receptionist ( Lucas). Breakfasts were excellent. Wide variety.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in a great location.

Excellent, modern, upscale hotel in central Innsbruck. Comfortable beds, spacious rooms, great breakfast.
Stayed 2 nights in Dec 2024

8/10 Good

RAYMOND, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Claudio

Stayed 2 nights in Dec 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, apart from terrible internet, could not stream any films, presumably due to very restricted band width, they need to improve it.
Stayed 1 night in Dec 2024

8/10 Good

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in great location. Parking arrangement expensive for the amount paid for the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t think words give this place justice. Absolutely wonderful and the staff is very friendly and helpful. Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

10/10 Excellent

Monica, West Grove

Stayed 4 nights in Sep 2024

10/10 Excellent

Dawn, Keighley

Traveled with partner
Liked: Cleanliness, staff & service
Breakfast very good lots of choice Room clean nice view and big windows Need tea coffee facilities in room Bathroom light very bright
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool, modern facade made of all glass with a beautiful view of the city from the rooftop bar and restaurant area. There was a chill but upscale vibe that was very comfortable. The women that helped us when we checked-in was professional and very welcoming. Our room was not huge but spacious enough for the three of us, as I was traveling with my parents. The wood paneling that adorns each room adds warm to the modern aestectic. I cannot comment on the breakfast because I was too full from the previous night"s dinner to partake. Last, the room and the hotel in general was very clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay at the Penz Hotel. The property is posh, clean, and conveniently located in Innsbruck town center and only a 10-15 minute walk from Central Station. The staff are all very nice, particularly the staff at the 5th floor bar (shout out to Greg) which is cozy, has a great selection of cocktails and nice views. The daily breakfasts are fantastic and definitely worth the additional cost - big bang for your buck. If we return to Innsbruck we will absolutely stay at the Penz Hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice- I highly recommend especially for a quick stay, as it is clean, comfortable and convenient. The staff were wonderful! So helpful and efficient. Innsbruck is spectacular - the Penz is great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We have stayed here before. Easy parking,clean room,friendly staff and a lot of eating options very close to the hotel. This hotel has the best Breakfast Buffet of any hotel that we have ever stayed at in Europe!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Brad, Kitchener

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking directly under hotel
Stayed 1 night in Sep 2024