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The Penz Hotel

3.5 star property

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Photo gallery for The Penz Hotel

Terrace/patio
Exterior
Bar (on property)
Minibar, in-room safe, desk, soundproofing
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Air conditioning
  • Room service
$247
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Golden Roof
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(26 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, soundproofing

Junior Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

The Penz Hotel

3.5-star Innsbruck hotel, connected to a shopping center in Innsbruck City Centre
A bar/lounge, a rooftop terrace, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
The Penz Hotel offers 92 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and ski storage. Onsite parking is available (surcharge), along with a car charging station.

The Penz Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 16 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 30 per person
  • A bar/lounge

Things to do

  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Cribs (infant beds) are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self parking fee: EUR 16 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck

The Penz Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 431 out of 623 reviews
Rating 8 - Good. 154 out of 623 reviews
Rating 6 - Okay. 25 out of 623 reviews
Rating 4 - Poor. 8 out of 623 reviews
Rating 2 - Terrible. 5 out of 623 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness
Disliked: Amenities
Noise from early morning deliveries. Lack of foreign language (English in particular) media or publications.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond EXCELLENT!! This was probably one of the nicest hotels my husband and I have stayed at. The breakfast was simply amazing. So many choices! From fresh bread and fruit, to salmon, eggs, and sausage and countless pastries! Best breakfast from a hotel we ever enjoyed! Please, stay here if you come to Innsbruck!
Stayed 1 night in Jul 2025

10/10 Excellent

Julius

Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable, would stay again

Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.
Stayed 3 nights in Jun 2025

6/10 Okay

Katie

On the positive side, the location was great, the rooms are nice and spacious, and the staff were friendly. However, we felt this place was overpriced and could not figure out why it was rated highly by others. The beds and pillows were uncomfortable. The WiFi would not work half the time. The shower got luke warm at best and wouldn't drain well. Seems like they need to put some money into upgrading the facilities and I'm sure when this place was built, it was a great hotel but they don't seem to have kept it up over the past 20 years.
Stayed 3 nights in Jul 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Milagros

Stayed 2 nights in Jun 2025

10/10 Excellent

Luther

Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 1 night stay on our way to Munich
Stayed 1 night in Jun 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, modern hotel in the old town - an easy walk to the river, residenz, Hofkirche, cathedral and Nordkettenbahn funicular. Staff in all areas fantastic. The highlights for us were the excellent choice of a wide range of high quality hot and cold food for breakfast and the rooftop location (with views over the city and mountains) of both the breakfast room and Terrace Bar. Would highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities

Functional, efficient and easy access

Short one night stay passing thru on the way to Italy from Prague .. hotel felt very business centered which was fine .. efficient functional and especially appreciated parking under the hotel by the elevators making it easy to get the bags up Breakfast was odd .. lots of sweets and fruit but limited cheeses .. odd for Austria in my experience Hidden away Restaurant the reception recommended was awesome
Stayed 1 night in May 2025

10/10 Excellent

Marek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel in every way

Terrific hotel with wonderful staff. Our room was clean and comfortable with beautiful linens, comfortable pillows and lovely toiletries. Loved having the bar fridge to store my milk for my tea in the mornings. Enjoyed the exceptional hot and cold breakfast buffet along with a lovely drink in the bar in the evening. Just perfect to walk everywhere and appreciated the free transportation card.
Stayed 4 nights in May 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to train station
Stayed 3 nights in Feb 2025

10/10 Excellent

david

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Will come back
Stayed 1 night in Feb 2025

10/10 Excellent

leon

Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class hotel with great friendly staff. The breakfast was absolutely the best. Highly recommend this property.
Stayed 3 nights in Feb 2025