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Essential by Dorint Interlaken

3.0 star property

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Photo gallery for Essential by Dorint Interlaken

Junior Suite, Patio | Hypo-allergenic bedding, individually decorated, free WiFi
View from room
Exterior
Daily buffet breakfast (CHF 26 per person)
Junior Suite with 2 Terraces | Hypo-allergenic bedding, individually decorated, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Bar
  • Housekeeping
$220
includes taxes & fees
Jan 23 - Jan 24

Explore the area

View in a map
8-10 Rugenparkstrasse, Interlaken, 3800
  • Place, Alpine Garden
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪3 min walk‬
  • Place, Hoeheweg
    ‪6 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪44 min drive‬

Room options

View all photos for Essential Zimmer 14 m²

Essential Zimmer 14 m² | Hypo-allergenic bedding, individually decorated, free WiFi

Essential Zimmer 14 m²

8.2 out of 10
Very good
(23 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, individually decorated, free WiFi

Family Room

9.4 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Zimmer 14 m²

Superior Zimmer 14 m² | Hypo-allergenic bedding, individually decorated, free WiFi

Superior Zimmer 14 m²

9.0 out of 10
Wonderful
(22 reviews)
  • 151 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Patio

Junior Suite, Patio | Hypo-allergenic bedding, individually decorated, free WiFi

Junior Suite, Patio

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Junior Suite with 2 Terraces

Junior Suite with 2 Terraces | Hypo-allergenic bedding, individually decorated, free WiFi

Junior Suite with 2 Terraces

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Essential Apartment (no A/C) - Annex Building

Essential Apartment (no A/C) - Annex Building | Hypo-allergenic bedding, individually decorated, free WiFi

Essential Apartment (no A/C) - Annex Building

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Comfort Apartment (no A/C) - Annex Building

Comfort Apartment (no A/C) - Annex Building | Hypo-allergenic bedding, individually decorated, free WiFi

Comfort Apartment (no A/C) - Annex Building

10.0 out of 10
Exceptional
(5 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Superior Apartment (no A/C) - Annex Building

Superior Apartment (no A/C) - Annex Building | Hypo-allergenic bedding, individually decorated, free WiFi

Superior Apartment (no A/C) - Annex Building

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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Exterior
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4.5 out of 5, Wonderful, 235 reviews
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About this property

Essential by Dorint Interlaken

3-star hotel in Central Interlaken
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite. Change of bedsheets is available on request.
Essential by Dorint Interlaken offers 115 accommodations, which are accessible via exterior corridors and feature espresso makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Interlaken hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Essential by Dorint Interlaken features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

Essential by Dorint Interlaken is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 28 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker

More

  • Access via exterior corridors
  • Heating
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Covered self parking fee: CHF 28 per night
  • Pet fee: CHF 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Essential by Dorint Interlaken Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 317 out of 469 reviews
Rating 8 - Good. 83 out of 469 reviews
Rating 6 - Okay. 51 out of 469 reviews
Rating 4 - Poor. 9 out of 469 reviews
Rating 2 - Terrible. 9 out of 469 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Saida

Traveled with family
Liked: Cleanliness, staff & service
Nice location
Stayed 3 nights in Oct 2025

10/10 Excellent

Camilla Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed Jad

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Only concern was the amenities in the room was missing , to be honest also the charge of the parking. Beside this everything was food
Stayed 2 nights in Oct 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
Stayed 2 nights in Sep 2025

6/10 Okay

Rans

Traveled with family
Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Disliked: Staff & service
Room was too warm and AC stat did not work. Our room was on the train track side and therefore, I would never recommend as it was noisy and we had to sleep with the windows open to cool the room. Additionally, no TV selection and just poor thought put into it.
Stayed 3 nights in Sep 2025

10/10 Excellent

KATHARINE

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good breakfast and next to Interlaken West station
Stayed 1 night in Sep 2025

6/10 Okay

Tat Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast offers a good variety of options, and the room attendants as well as the breakfast staff are friendly and attentive. However, the reception staff could benefit from improving their service.
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Stayed 7 nights in Sep 2025

10/10 Excellent

János

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

zahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new, small , perfect location, overall great.
Stayed 1 night in Sep 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zürich

Stayed 2 nights in Sep 2025

6/10 Okay

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest hotel to the Interlaken West station. Newly renovated. Gets hot and rooms are a bit small.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Simarpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Anupama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.
Stayed 1 night in Sep 2025

10/10 Excellent

Lori, Manchester

Stayed 1 night in Sep 2025

10/10 Excellent

Tuyen

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good
Stayed 2 nights in Sep 2025

8/10 Good

Victoria

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location for train
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard, Rockville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. We stayed in one of apartments on the train station side. This side had great view of the mountains and part of the city. It was a comfortable stay.
Stayed 7 nights in Sep 2025

2/10 Terrible

NOAM

Stayed 1 night in Aug 2025