Essential by Dorint Interlaken

3.0 star property

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Photo gallery for Essential by Dorint Interlaken

Superior Apartment (no A/C) - Annex Building | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi
Food and drink
Junior Suite with 2 Terraces | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi
Reception
Junior Suite with 2 Terraces | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
$356
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
8-10 Rugenparkstrasse, Interlaken, 3800
  • Mystery Rooms
    ‪3 min walk‬
  • Hoeheweg
    ‪6 min walk‬
  • Interlaken Casino
    ‪13 min walk‬
  • Bern (BRN-Belp)
    ‪44 min drive‬

Room options

Essential Zimmer 14 m²

8.4 out of 10
Very good
(17 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite with 2 Terraces

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Comfort Apartment (no A/C) - Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

Superior Apartment (no A/C) - Annex Building

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Essential Apartment (no A/C) - Annex Building

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Junior Suite, Patio

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Superior Zimmer 14 m²

8.6 out of 10
Excellent
(18 reviews)
  • 151 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Family Room

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Essential by Dorint Interlaken

3-star hotel in Central Interlaken
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite. Change of bedsheets is available on request.
Essential by Dorint Interlaken offers 115 accommodations, which are accessible via exterior corridors and feature espresso makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Interlaken hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Essential by Dorint Interlaken features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

Essential by Dorint Interlaken is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker

More

  • Access via exterior corridors
  • Heating
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Covered self parking fee: CHF 28 per night
  • Pet fee: CHF 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Essential by Dorint Interlaken Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 377 reviews
Rating 8 - Good. 69 out of 377 reviews
Rating 6 - Okay. 46 out of 377 reviews
Rating 4 - Poor. 8 out of 377 reviews
Rating 2 - Terrible. 5 out of 377 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Hercules

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great location bad front office staff.

Nice clean and great location. Rooms are a bit small but manageable. If you are lucky, you might get a room with a great view. Se. photos attached. Literally beside the train station. Great breakfast spread. BUT!!! the front office are quite snobby and totally not friendly. During our first day checking in, the day shift front office are not helpful, answers inquiries in a sarcastic way. but at the day of our check out the front office staff on duty was very friendly and helpful.
Stayed 3 nights in May 2025

8/10 Good

Shazia

Traveled with partner
Liked: Cleanliness, amenities
It is convenient to stay as you can drive around to Grindelwald and Lauterbrunnen etc
Stayed 1 night in Jun 2025

10/10 Excellent

Jesús

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the train station with restaurants and shopping nearby. Room was decent sized with good amenities. Breakfast was included, but usually quite crowded.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb views. Excellent service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is situated right on the train station. A few step away from downtown. It was beautiful town where you can shop, dine, and enjoy drinks.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, everything we needed for our 2 night stay. Staff very friendly and helpful. ** This hotel has so much selection for breakfast, I was very impressed! All food was fresh and plentiful, very good start to the day!
Stayed 2 nights in Jun 2025

6/10 Okay

lourdes

Traveled with family
Liked: Cleanliness
This place was ok. Basic. Next to interlaken west station . Literally above it . If your room says it has. Mountain View it means right above station . You can hear the train in the morning . In my opinion this is a $250 x night value not $630. I travel a lot and stay in 5 star hotels but had a hard time finding good value during this week of June 12-17 , I ended up paying top dollar for this room . There are 4 stars and many better options around with similar price . The staff was very friendly people here are just nice , the rooms were clean , small but decent . I would not stay here again because there are just way better options for the price . Location is good you can walk to the Main Street . It is safe . I don’t have anything bad to say about this hotel other than not worth what I paid .
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara, Montreal Quebec

Traveled with partner
The staff is Amazing especialy the Gentleman at the Bar he’s name starts with letter S and he came from 🇵🇱 Poland. Please let us know his name please please. He is the most gentle and a very hard worker .
Stayed 2 nights in May 2025

8/10 Good

Marcin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Underground parking. Right by the train station but still quiet. Good breakfast and bar.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Eduardo at the front desk was really friendly and helpful. Very cool lady working at the bar too. Friendly all around
Stayed 3 nights in Jun 2025

10/10 Excellent

Renata

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

HARJINDER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good property, conveniently located. Staff was helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Eduardo Javier, San Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Easy access to rail and city
Stayed 2 nights in May 2025

10/10 Excellent

Angeline

Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel. Nice stay. Next to train station.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Katrina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel ok apart from the view from our patio which was a wall with large metalwork structure on top not the beautiful view advertised. I wish I had taken photo but didn’t as I was so disappointed at the time. I have given feedback to hotel that this is a misrepresentation but they just said thank you for your feedback.
Stayed 1 night in May 2025

4/10 Poor

Rhonda

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

False advertising of view

Upgraded to a suite with a balcony. Two balcony tiles were not installed and moved when stepped on. We notified reception, who advised they were already aware. The room and set up shown is not accurate. The ad reflects the bed in a room with great water views, which is actually a sitting room in the suite we received. Our bedroom was a view on on one side and overlooking other rooms and hotel exterior walls on the other. Very expensive quite upgrade, not worth the cost for the lack of view or overall. It is convenient, directly located at the train station.
Stayed 2 nights in May 2025

10/10 Excellent

Woon Fun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good! 5 stars!!
Stayed 3 nights in May 2025

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with amazing location right next to train stop. When we arrived we were offered a bigger room since we were 4 people. It was a 2 bedroom apartment with full kitchen and living area and balcony with a beautiful view. All windows were noise proof so we would never even notice there was a train line nearby. Their breakfast buffet was very complete with a huge variety of both cold and hot choices. Staff was very nice and efficient and bed were very comfortable and clean. I would definitely stay here again.
Stayed 3 nights in Apr 2025

6/10 Okay

James

overall ok but expensive for the value
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient hotel beside the train station

Nice modern hotel. It’s directly beside the train station. So if you exit from the right train door, the hotel entrance is directly in front of you. The view from the room was nice too. Staff was friendly.
Stayed 1 night in May 2025

8/10 Good

Alaa, Fairfax

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean, nice staff
Stayed 2 nights in May 2025

10/10 Excellent

Erwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay – Clean, Convenient, and Comfortable We had a fantastic stay at this property! The place is very clean and well-maintained, with a cozy and welcoming atmosphere. It’s also conveniently located with easy access to everything we needed during our trip. One of the highlights was the daily housekeeping—the staff did an excellent job tidying up, and it was such a pleasure to return to a fresh and neat space after our long days exploring the beauty and adventure Switzerland has to offer. Highly recommended for anyone looking for a comfortable and hassle-free stay!
Stayed 7 nights in May 2025