See all properties

Crystal Interlaken

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Interlaken

Lobby sitting area
Front of property
Minibar, in-room safe, desk, blackout drapes
Free daily continental breakfast
Standard Twin Room (max 2 guests) | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Rugenpark Street, 13, Interlaken, BE, 3800
  • Mystery Rooms
    3 min walk
  • Alpine Garden
    5 min walk
  • Hoeheweg
    9 min walk
  • Bern (BRN-Belp)
    44 min drive

Room options

View all photos for Standard Twin Room (max 2 guests)

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room (max 2 guests)

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (max 2 guests)

Standard Double Room (max 2 guests) | Minibar, in-room safe, desk, blackout drapes

Standard Double Room (max 2 guests)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room (max 3 guests)

Minibar, in-room safe, desk, blackout drapes

Standard Triple Room (max 3 guests)

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, desk, blackout drapes

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout drapes

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room (max 1 guest)

Minibar, in-room safe, desk, blackout drapes

Standard Single Room (max 1 guest)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, desk, blackout drapes

Superior Single Room

  • 153 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Essential by Dorint Interlaken

Pet friendly
Free WiFi
Breakfast available
Parking available
4.4 out of 5, Excellent, (151)
The price is $245
per night
$261 total
includes taxes & fees
Dec 7 - Dec 8
Essential by Dorint Interlaken

About this property

Crystal Interlaken

3-star hotel in Central Interlaken
Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: CHF 200 per stay A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age. Tourism fee: CHF 1.00 per person, per night We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Crib (infant bed) fee: CHF 15.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts Visa, Mastercard, and American Express; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: The front desk is open daily from 8:00 AM - 11:30 AM. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:30 PM. Check in to: 7:30 PM. . Check out: 11:00 AM.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a terrace, ski storage, and dry cleaning/laundry services.

Crystal Interlaken has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10 AM.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Downhill skiing
  • Ski storage

Family friendly

  • In-room full-sized refrigerator/freezer

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 200 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: CHF 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Crystal Interlaken
Hotel Crystal Interlaken
Hotel Crystal
Crystal Interlaken Hotel
Crystal Interlaken Interlaken
Crystal Interlaken Hotel Interlaken

Crystal Interlaken Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 322 reviews" "
Rating 8 - Good. 134 out of 322 reviews" "
Rating 6 - Okay. 36 out of 322 reviews" "
Rating 4 - Poor. 8 out of 322 reviews" "
Rating 2 - Terrible. 8 out of 322 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Had a great time!
Very helpful front desk and staff. The room was spacious and the breakfast was great. Not the state of the art in terms of the condition of the hotel but great location and overall experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Zack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room, which was spacious. The train station was less than a 5 minute walk. Staff was super accommodating and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Liza

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Receptionist was very pleasant and helpful.
Stayed 1 night in Aug 2021

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
It was clean & walking distance to restaurants. Basic no frills but friendly staff. Good for overnight stay.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Keval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, close to train station and an awesome breakfast!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Interlaken
Friendly staff, interesting keys system. Very near to Interlaken West.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Dissappointing!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly hotel, rooms clean and the beds comfortable, easy to walk about the town quiet location i have no complaints.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

oldfogey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to station Hotel staff very pleasant, very helpful Good breakfast
Stayed 4 nights in Oct 2019

10/10 Excellent

Tommy P., Salisbury, NC USA

Liked: Cleanliness
Good overnight stay for early morning train
We had to catch an early morning (6:30 AM) train from Interlaken West, so found this place that is literally a 5 minutes walk from the train station. Room was clean and neat. Check in process was smooth. They had a very nice breakfast spread early for us.
Stayed 1 night in Sep 2019

4/10 Poor

Jersey, New Jersey

Traveled with family
Disliked: Amenities, property conditions & facilities
I would give this hotel two stars. It is clean and located 5 minutes away from Interlaken west train station. The room is extremely basic. No AC and no screens on the windows.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort
Well suited to my needs
I'm travelling around Switzerland by rail and this hotel was very convenient for me as it is situated just a few minutes from Interlaken West station.The hotel provides a transit pass, which can be used to take buses and trains in the city area. All the amenities a traveller needs are in walking distance. Service was good, staff werefriendly, breakfast was ample and there was always space available in the breakfast room.
Stayed 3 nights in Sep 2019

6/10 Okay

Jacqui

Traveled with family
Liked: Cleanliness, staff & service
Not bad but not that great.
Very basic for a reasonable price for the area. Super nice staff but the room was a bit shabby and the bathroom has seen better days. The hairdryer didn't work and there was a bit of a funky smell although it seemed ckean. Thin walls let through our neighbor's loud talking. The breakfast was pretty good.
Stayed 1 night in Sep 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a home away from home!
Loved the staff and lovely clean room. And with a large balcony. Extremely convenient to station - easy walk to everything
Stayed 3 nights in Sep 2019

6/10 Okay

Intezar Ahmed

Disliked: Room comfort
Room was clean but no elevator for our room had to bring luggage using 10 stairs Carpet They did help to keep our luggage at reception after check out Breakfast was decent and service was good
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Located on a noisy street. Lots of cars and people coming out of bars screaming at night.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff really helpful. Excellent breakfast good selection. Comfortable beds and a fan available if bedroom was hot. Could have done with more powdered milk for tea available.
Stayed 3 nights in Sep 2019

2/10 Terrible

Juana

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible beds, hard as a rock. No Air condition. Very uncomfortable place. Had a terrible night !!! Very expensive... DO NOT RECOMEND
Stayed 2 nights in Sep 2019

6/10 Okay

Marv, lebanon

Nice hotel comparing to budget nice location too friendly stuff
Stayed 1 night in Aug 2019

8/10 Good

USAguest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great services and staffs. it just that no AC in the room and the fan is a small portable one (not a ceiling fan) so it takes a long time to cool you down so like to see AC installed. Room a bit small but I can understand because the hotel is not very big either so I believe the hotel owner is trying very hard to provide good services to the customers. I stayed here 5 nights, hotel has free breakfast but it served the same breakfast menu every morning. would like to see the hotel changes its breakfast menu each morning.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside it doesn’t look like much, and it’s not in the flashiest of Interlaken’s neighborhoods, but inside everything is discovered to be quite fine, beginning with the helpful and agreeable staff at the front desk and ending with the hard-working and accommodating staff busy with the breakfasts (all of whom are proficient in English for those who might be worried about language issues). Perhaps the best thing about this hotel is its location on the southern edge of the town, meaning that if you have a car you’re not more than 10 minutes from the road into the Lauterbrunnen Valleys (and If you don’t have a car, you’re not more than a 10-minute walk to the West Station for the trains or buses). The room was on the large side by typical European standards. For a couple traveling together, it meant that we could each be moving about without getting into each other’s space (important to my wife). The beds were not luxurious but certainly comfortable enough to suit tired explorers. Oh, and there was a small refrigerator in the room which was quite useful to us. The complimentary breakfast is what one would expect at European hotels—an assortment of meats, breads, some cereals, but also scrambled eggs served with sides of cooked mushrooms and tomatoes (more than enough to adequately fuel those explorers for the day ahead). My wife and I stayed at the Hotel Crystal for three days and had no regrets. Would we stay there again if in Interlaken? Absolutely.
Stayed 3 nights in Sep 2019