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Hotel Derby Interlaken - Action & Relax Hub

3.0 star property

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Photo gallery for Hotel Derby Interlaken - Action & Relax Hub

Property amenity
Single Room (Air Conditioning) | View from room
Property grounds
Garden
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • Housekeeping
  • Laundry
$195
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Jungfraustrasse 70, Interlaken, BE, 3800
  • Place, Hoeheweg
    ‪5 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Place, Mystery Rooms
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Single Room (Air Conditioning)

Single Room (Air Conditioning) | View from room

Single Room (Air Conditioning)

9.2 out of 10
Wonderful
(5 reviews)
  • 129 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Cozy Double Room

Cozy Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Cozy Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room (Air Conditioning)

Quadruple Room (Air Conditioning) | Premium bedding, pillowtop beds, minibar, in-room safe

Quadruple Room (Air Conditioning)

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Suite (Air Conditioning)

Family Suite (Air Conditioning) | Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite (Air Conditioning)

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Petite Double Room

Petite Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Petite Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 129 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Derby Interlaken - Action & Relax Hub

3-star Interlaken hotel, connected to a shopping center in Central Interlaken
This hotel features a nightclub, a bar/lounge, and a coffee shop/cafe. Buffet breakfast is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Derby Interlaken - Action & Relax Hub offers 15 air-conditioned accommodations with laptop-compatible safes and hair dryers. These individually furnished accommodations include desks. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.

This business-friendly hotel also offers a nightclub, a library, and a terrace. Guests can use the health club at a partner property. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Derby Interlaken - Action & Relax Hub has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Ski shuttle nearby
  • Self parking on site (CHF 10 per night)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Billiards/pool table
  • Library
  • Mini golf
  • Nightclub
  • Playground
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Mini golf
  • Playground
  • Travel crib

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets stay free
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 10 per night
  • Crib (infant bed) fee: CHF 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Interlaken
Hotel Derby Interlaken
Hotel Derby
Hotel Derby
Hotel Derby Interlaken - Action & Relax Hub Hotel
Hotel Derby Interlaken - Action & Relax Hub Interlaken
Hotel Derby Interlaken - Action & Relax Hub Hotel Interlaken

Reviews

Hotel Derby Interlaken - Action & Relax Hub Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 288 out of 607 reviews
Rating 8 - Good. 208 out of 607 reviews
Rating 6 - Okay. 70 out of 607 reviews
Rating 4 - Poor. 20 out of 607 reviews
Rating 2 - Terrible. 21 out of 607 reviews

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Unpleasent Experience

I had a terrible stay and can’t believe this hotel carries a 3-star rating, it deserves 1-star at best. Don’t be fooled by the cheaper price. It’s essentially self-service: no reception, just a local phone number that may or may not answer in emergencies. The building has a constant stuffy smell, the “winder” staircase is dangerously narrow for carrying luggage, and our room (#29) had a private bathroom located outside across the hall like a dorm. At 11pm we discovered the shower had only scalding hot water with no cold option in 90° summer heat, and the bathroom also had bugs. Check-in/out is through a self-service machine that wasn’t even working at departure. Worst of all, the owner is completely untrustworthy: they charged me ~$3,600 a month in advance despite booking “Pay at Property” via Hotels.com, then refused to refund after I cancelled within the refund window. I only recovered my money after disputing the charge with my credit card company. This review is for the stay I actually completed after cancelling my original reservation, an experience so bad it left me with nightmares until my refund was secured. This hotel is unsafe, unreliable, and deceptive. Avoid it at all costs.
Stayed 2 nights in Aug 2025

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of service

We stayed three nights at this hotel. The location is pretty far from the train station. From the time we walked in till we left, we never saw anyone at the front desk. You check in and out using the kiosk at the door. The garden house has a glass jar of water for drinking and washing plates. There is no running water. When we get there after 8pm, the water was gone. We had to go to our room to fill up water to heat up using the electric kettle in the garden house. It was dark at night trying to walk to the garden house and I almost tripped. The hotel service did not meet our expectations for a $450/night hotel. There were two flies in the room that we had to take care of them ourselves. The breakfast items were ok, and the service staff were friendly. You could leave your luggage at the small lobby area after you checked out, but there is nobody there keeping an eye on your luggage. Other than the breakfast server, we did not see anyone working at the front desk during our three days stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Louella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to all areas and there is a bus near the hotel. The room was adequate with good housekeeping. The coffee machine was a welcome addition. The fridge was convenient to keep food cold. Breakfast was very good. The hotel is very accessible for both interlaken ost and interlaken west. The garden was lovely but was not able to fully used it as we were out all day on our stay. But a very nice area to chill and have a coffee or tea.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hong Keat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here for free and easy trip. It's so convenient and you have everything around you within walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Yansheng, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great local hotel. Friendly, accommodating staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Murtaza

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all the way around!
Stayed 2 nights in Jul 2025

8/10 Good

tania

Liked: Staff & service, property conditions & facilities
Breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Annapoorna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms here are small but have everything you need. Great views and close to restaurants, shopping, grocery stores, and laundry. The air conditioning units work well but are very noisey, when turned on. The location to the Jungfrau region, and lake Breinz/Thun were great! Lots of outdoor things to do around here!
Stayed 5 nights in Jun 2025

10/10 Excellent

Richard, Chesterfield

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property and pleasant, friendly staff was a welcome surprise! We had ground floor room with a patio (like the photo) and the there was garden patio in the rear of the property as well. We got to meet the owner and his family while sitting outside there and relaxing with a bottle of wine. All of the staff were super friendly. The morning continental breakfast was quite adequate especially with eggs cooked to-order. The location was on a relatively quiet street just a block off of the main open field/park in the center of Interlaken. We were able to walk to everything in the area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed. Walkable from the train. Clean. Comfortable.
Stayed 1 night in Jul 2025

2/10 Terrible

kelly

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately the staff of this hotel couldn’t care less about your concerns. Example: when we first checked in, the AC in the room was making a loud rattling noise every 10mins. We took a video and showed the front desk lady, she did say she would notify the owner but since it was around 6pm there was nothing she could do. We asked to maybe change rooms but they were fully booked, when expressing our concern about the AC since we arrived during the middle of a heat wave.. front desk lady said we should just leave the windows open. After that annoyance we went on with our stay and had to deal with the noise for the 4 nights we stayed here, no one checked in on us or even notified us that they looked at the AC. It wasn’t until the day before we checked out when asking the front desk a question that they then remember and ask about the AC (way too late). On top of that the breakfast is a joke there is only a few pieces of bread, some boiled eggs, yogurt, cold deli meat/ cheese and barely any fruit. Interlaken is so overpriced on hotels we picked this one for being the cheapest located in Interlaken, spend the extra money and go stay elsewhere!
Stayed 4 nights in Jul 2025

10/10 Excellent

Angelique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel near Interlaken West train station. There are several restaurants nearby with excellent food. The staffs are kind and provided very useful information for our travel. Breakfast was very good. It is in a very quiet area and the room is pretty big. All in all, we had a wonderful stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

House cat rules

Host was very helpful. Could not have asked for a better stay. Tea selection in the garden was extensive. The garden was beautiful and a great place to relax. Had to be careful on the spiral staircase.
Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room but got cleaned every day. Reception ladies are willing to help you with directions. Walkable to the main area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super hotel with comfortable rooms, friendly staff, and a decent location. The spa which the hotel partners with is beautiful and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing. They helped us check in after hours when our plans were changed because of a late flight. The hotel was in a great location and very walkable to everything in Interlaken. We would definitely stay there again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Stayed 2 nights in Jun 2025

8/10 Good

Ravi, las cruces

Traveled with family
20 minutes from Train station!!
Stayed 2 nights in Jun 2025

8/10 Good

Deidra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was small and quiet on beautiful grounds. The room was small but clean and updated and very nice. The air conditioner leaked pretty severely so we couldn’t use it during our stay, but the windows opened wide to allow in the fresh air so it wasn’t too bad.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for us. Clean rooms. Friendly staff.
Stayed 2 nights in May 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable. Good service.
Stayed 4 nights in May 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with amazing back yard where you can relax or have breakfast. 10 minute walk to bus stop. Would stay here again.
Stayed 5 nights in May 2025