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Hotel Interlaken

4.0 star property

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Photo gallery for Hotel Interlaken

Exterior
Lobby
Reception
Family Room, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
Höheweg 74, Interlaken, BE, 3800
  • Interlaken Casino
    ‪5 min walk‬
  • Hoeheweg
    ‪9 min walk‬
  • Mystery Rooms
    ‪17 min walk‬
  • Bern (BRN-Belp)
    ‪39 min drive‬

Room options

View all photos for Large with balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Large with balcony

  • 249 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Small

Small | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Small

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small with balcony

Small with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Small with balcony

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Balcony

Family Room, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Balcony

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Medium with balcony

Medium with balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Medium with balcony

  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Tiny

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Tiny

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Tiny with balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Tiny with balcony

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Large

Large | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Large

  • 249 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Medium

Medium | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Medium

  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Extra Large

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Extra Large

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Extra Large with balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Extra Large with balcony

  • 280 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

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4.5 out of 5, Wonderful, (241)
The price is $688
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includes taxes & fees
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About this property

Hotel Interlaken

4-star hotel in Central Interlaken
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and a refrigerator in a common area. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning, and laundry facilities. Private bathrooms are not ensuite and limited housekeeping is available.
Hotel Interlaken offers 59 accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Interlaken hotel also offers a terrace, a vending machine, and multilingual staff.

Hotel Interlaken is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Restaurant Taverne - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 10 per day)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 30 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Taverne

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1323
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 19 to February 9:
  • Dining venue(s)
The following facilities are closed on Christmas Eve:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 20 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Nearby parking fee: CHF 10 per day (33 ft away)
  • Rollaway bed fee: CHF 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Interlaken
Interlaken Hotel
Hotel Interlaken Hotel
Hotel Interlaken Interlaken
Hotel Interlaken Hotel Interlaken

Hotel Interlaken Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renato, san francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has delicious breakfast selections each morning marvelous team all around, rooms very clean , comfortable and surroundings are well kept . We also like proximity to church , train stations , restaurant Taverne in site serving delicious menus with great presentations . Also appreciate having coffee /tea in the atrium after long walks and felt safe walking around town even at late hours of night after visiting Christmas markets . Always a relaxing stay , staffs welcoming and can’t think of any better place to stay while visiting Bernese OBerland . Thank you team Interlaken , George and Karin, your customer service is second to none .
Stayed 7 nights in Dec 2024

8/10 Good

Nicolau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Hotel Interlaken! Check in is smooth . Our room was clean and comfortable. The location is convenient, just a 7-9 minute walk from Interlaken Ost station.
Stayed 3 nights in Dec 2024

10/10 Excellent

MENG SIONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Wan Chi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Renato, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

IAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay.
Stayed 2 nights in Nov 2024

8/10 Good

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities

Couples getaway in Switzerland

The staff is absolutely amazing. Great location, not a far walk from the train station.The room was very quite and clean. I would have rated a full five stars except the bed and pillows were very uncomfortable. If they just replace the pillows, an easy fix, that would help immensely.
Stayed 1 night in Dec 2024

10/10 Excellent

Connie

Traveled with family
Perfect stay in interlaken!
Stayed 1 night in Dec 2024

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints. Nice small room, very clean & spacious bathroom. We had a pleasant stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rakesh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice property in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Property conditions & facilities
The hotel restaurant was excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2024

10/10 Excellent

Jud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive and helpful staff
Stayed 3 nights in Oct 2024

6/10 Okay

Bolt

Traveled with partner
Liked: Cleanliness, amenities
I'm confused as to how this hotel was listed as 4-star but I had to do registration myself. The registration was not difficult and similar to a motel off the highway.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast!! Amazing location. Staff was awesome and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to both train stations i.e. zinterlaken Ost and West.
Stayed 3 nights in Oct 2024

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop, good location to the train terminal. On the edge of the walkable downtown so had easy access yet a quiet spot. Very well appointed rooms.
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Staff & service
Our first impressions of the hotel were not positive. When we reached our floor after checking in, we noticed the carpets in the hall were severely worn and stained. Our room smelled like cigarette smoke even though it was non-smoking (it took a day for the smell to subside). We tried to support the hotel by trying to eat dinner at their restaurant but were turned away because we did not have reservations (even though most tables were unoccupied). After walking a block, we ate a lovely meal at a crowded eatery and we did it without reservations. When we returned to the hotel, most tables were still unused, telling us either the dining facilities were understaffed or workers were indifferent. That indifference was on full display when a staffer provided me with a stale gluten free roll at breakfast. We do admit there were some great attributes to this hotel including its location, a competent front desk staff, a great bathroom, and the most comfortable bed in our two weeks of travel in Switzerland. Our suggestion is to treat the hotel and your customers with more respect. Upgrade the interior and restore the great character of the hotel. Until you do, it is hard to justify the prices you charge.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. Traveled with my wife and two kids. The room we stayed in was the family room and was very spacious and modern. I highly recommend this hotel for families traveling to Interlaken.
Stayed 3 nights in Aug 2024