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Hotel Metropole Interlaken

4.0 star property

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Photo gallery for Hotel Metropole Interlaken

Lobby sitting area
Double Room Twin Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace
View from room
Fitness facility
Business center

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
Hoheweg 37, Interlaken, BE, 3800
  • Hoeheweg
    ‪1 min walk‬
  • Interlaken Casino
    ‪5 min walk‬
  • Mystery Rooms
    ‪10 min walk‬
  • Bern (BRN-Belp)
    ‪39 min drive‬

Room options

View all photos for Double Room Twin Standard (1st to 6th floor)

Minibar, in-room safe, desk, laptop workspace

Double Room Twin Standard (1st to 6th floor)

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Deluxe Single room (7th to 14th floor)

  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queen Size Deluxe (7th to 14th floor)

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queensize Standard (1st to 6th floor)

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Twin Deluxe (7th to 14th floor)

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double room Twin without balcony

Double room Twin without balcony | Minibar, in-room safe, desk, laptop workspace

Double room Twin without balcony

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1st to 6th floor)

Minibar, in-room safe, desk, laptop workspace

Standard Single Room (1st to 6th floor)

  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Metropole Interlaken

4-star hotel in Central Interlaken
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hotel Metropole Interlaken offers 96 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. Services include massages. The spa is open daily.
In addition to a full-service spa, Hotel Metropole Interlaken features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Metropole Interlaken is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Metro Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered self parking on site (CHF 16 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from January 3 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Interlaken
Hotel Metropole Interlaken Hotel
Hotel Metropole Interlaken Interlaken
Metropole Swiss Quality Interlaken Hotel
Hotel Metropole Interlaken Hotel Interlaken

Hotel Metropole Interlaken Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 155 out of 385 reviews
Rating 8 - Good. 130 out of 385 reviews
Rating 6 - Okay. 56 out of 385 reviews
Rating 4 - Poor. 31 out of 385 reviews
Rating 2 - Terrible. 13 out of 385 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dyana

Liked: Staff & service, amenities, property conditions & facilities
The only thing negative I can say is that the hotel held an event at my time of stay, and every floor smelled like cigarettes. Our room that night smelled like crazy. But amazing hotel, amazing staff, amazing views and an amazing time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

levee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
A surprisingly great hotel for the price. A beautiful panoramic view of the mountains. Very nice upgraded room with paragliders passing by. LoL. Great hospitality too. Service with a smile really makes a trip that much better. Definitely one of the easier hotels to find in the area. Close to everything. Wish I could stay longer.
Stayed 1 night in Nov 2024

10/10 Excellent

SUNDAY, BAKERSFIELD

Stayed 1 night in Nov 2024

8/10 Good

FAISAL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t overlook this hotel it’s great
Last min booking hotel was great rooms were very clean bed was comfortable and incredible views
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Farhanul

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pretty good location, only drawback was the rooms looked a bit dated.
Stayed 2 nights in Oct 2024

6/10 Okay

Matthew

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Darrel

Traveled with partner
Clean comfortable rooms, great view from room, better from restaurant. Wonderful meal from there as well. Wish we had access to coffee in room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good & can’t beat the perks there for half the price of hotels in same vicinity
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! walking distance to Harder Klun funicular, Interlaken Ost and West stations, restaurants and shops nearby. Spasious room and balcony with amasing view of mountains and the town. Do recommend, would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

KEITH

Stayed 1 night in Aug 2024

4/10 Poor

steven

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Jayesh

Traveled with partner
Liked: Staff & service, property conditions & facilities
Cushions to sleep need to be better. They are too soft and bad for neck.
Stayed 4 nights in Aug 2024

8/10 Good

Hari Chandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room looked over the huge paraglider landing site park and an amazing view of the Alps. Near bus stop. Lots of shopping nearby. Great restaurant. Okay breakfast. Nice lobby. I would have liked fluffier pillows, hair conditioner, another large towel and washcloths. The room got quite warm. There was a fan that helped a little. They have a luggage storage room.
Stayed 2 nights in Aug 2024

8/10 Good

Aguilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described. Beautiful view.
Stayed 1 night in Aug 2024

2/10 Terrible

Shoaib

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC horrible service
The hotel had no AC. They had no fan like promised. The reception told us to open the windows as they were out of fans even though each room was suppose to have one. When we opened the window there were multiple bugs flying in it was so hot that we slept in the car
Stayed 2 nights in Aug 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service
Perfect location
Stayed 2 nights in Aug 2024

10/10 Excellent

Jiang

Stayed 2 nights in Aug 2024

10/10 Excellent

Vijay

Traveled with family
Liked: Amenities, property conditions & facilities
You get the best view in entire Interlaken from 14th floor
Stayed 2 nights in Jul 2024