4/10 Poor
Christi
Feb 3, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My daughter and I stayed here 2 yrs ago. It needs updating, but it's quaint and we didn't have major issues. The bed last time was firmer than I like, but doable. We were ok staying again.
However, the hotel has replaced the beds which are now a metal frame, metal top with metal bars. The mattress is very thin and uncomfortable. I'm not exaggerating when I say it feels worse than sleeping on a pull out couch. Unfortunately for me, I have a bad back and sciatica so it was miserable for me and I got little to no sleep and my pain worsened. My healthy 14 y.o. daughter also barely slept and complained all night and the next day of her back hurting.
I had paid for 2 nights and really did not want to stay again. I calmly talked to the manager in the morning to ask if we could switch rooms. He let me know that all rooms have this new bed and they are all the same. I asked if I could check out and get a refund for my 2nd night so I could switch hotels. He let me know that he was not authorized to do this. I really wanted to leave and stay at a different place but just hated the idea of paying again for a hotel and not being able to get my second night refunded. We did stay again and after the first bad night the second seemed worse. To be honest if I could go back, I would just suck it up and switch hotels.
We would definitely never stay again. The continental breakfast is very basic and unappetizing microwaved food. Floors in room are uneven and could be a hazard to some.
Christi
Stayed 2 nights in Jan 2025