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Mercure Inverness Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Inverness Hotel

Exterior
Exterior
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Daily English breakfast (GBP 17.95 per person)
Eco-friendly toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pet friendly

Explore the area

Map
Church Street, Inverness, Scotland, IV1 1DX
  • Victorian Market
    2 min walk
  • Coffee Affair
    1 min walk
  • Inverness Bus Station
    4 min walk
  • Inverness (INV)
    18 min drive

Room options

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels

Classic Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, View

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed, View

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

AC Hotel by Marriott Inverness

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (525)
The price is $74
per night
$89 total
includes taxes & fees
Jan 6 - Jan 7
AC Hotel by Marriott Inverness

About this property

Mercure Inverness Hotel

4-star hotel in Inverness City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Mercure Inverness Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 1004 reviews" "
Rating 8 - Good. 356 out of 1004 reviews" "
Rating 6 - Okay. 175 out of 1004 reviews" "
Rating 4 - Poor. 95 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, room comfort
Need some attention to operations like lights
There was a lightbulb missing in one of the bedside sconces which limits lighting in the room. The phone worked in this room but on my previous stay several days earlier in another room, did not work. I was unable to contact reception desk. Should have a staff person directly assigned to check over such details.
Stayed 1 night in Sep 2024

6/10 Okay

Gary Leslie

Stayed 4 nights in Aug 2024

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the money.
Booked a river view room but was given a street view room next to a main road.they supply ear plugs because of the noise of the drinkers on the night and road sweeper early in the morning.over all not worth the money and because of the noise only rates been a 2 star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice room but too noisy
The service provided was excellent and the room looked as per the description. The room was also well cleaned. Unfortunately our room was located on the second floor and even though the window was closed we could clearly hear the Friday night festivities going on outside. The staff clearly knew this as one set (for a double room) of earplugs were provided which were essential to falling asleep. Earplugs are fine for a hostel dorm. It's not good enough when spending more than 200 GBP per night. Sadly, we won't be returning here.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in city center, walkable to lots of restaurants, pubs and shops. Would have definitely given a 5 star if it weren’t for the fire alarm going off at 5am one morning, making for a rough sleep one night.
Stayed 2 nights in Sep 2024

2/10 Terrible

Manisha

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund pending
Bed bugs problem. We had rashes all over. Hotel promised to refund the total amount. Haven’t received the refund yet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Celine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice variety of breakfast choices. The rooms are comfortable.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
My room was not available at 2:30 when I arrived via train. Others had their rooms available. They let me keep my luggage in lobby secure. Found somewhere to eat. Too was noisy from 10 pm until 2 am with outdoors partying.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Well placed but overpriced
In the centre of Inverness, so well positioned. However, two nights cost us £24 in the carpark outside, which we thought belonged to the hotel, as we had to enter the reg on check in. The cost was not pointed out to us at the time! When I asked, jokingly whether the earplugs left on the bedside table were because the room was noisy, I was answered in all seriousness "yes!", the street outside can get noisy! There was no room available on the quieter riverside of the hotel. Inverness was great with lots of bars and restaurants and, as I said, the hotel was well placed, but it was very overpriced for what it is.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Liked: Amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Dana

Traveled with partner
Disliked: Amenities, property conditions & facilities
The location was great, but the hotel was dingy and old. The phone and toilet did not work.The elevators were broken. The shower had no pressure. The tub was scary deep. Hard to get in and out. Very slippery. No fan in batbroom andour room smelled of mildew. We'll never stay again and will never recommend to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were excellent! Great location with plenty of shopping and restaurants nearby. The parking situation is not great, very small lot and hard to get to. The beds were comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Stayed 1 night in Aug 2024

6/10 Okay

Jan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Property is conveniently located to the train and bus station's. Service staff were lovely. Our room was ok, a little dark and worn, bed was good, bathroom was very clean and nicely updated.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Hotel did not have air so we had window open. There was a lot of street noise from very late party goers and delivery and garbage collection very early in the morning.
Stayed 3 nights in Aug 2024

2/10 Terrible

Christopher

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and sick building in bad need of a renovation. Dirty inside and out
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and clean. Good breakfasts daily were tasty and offered a variety of foods. Parking onsite was a good value. Pleasant check-in snd check-out.
Stayed 4 nights in Aug 2024

4/10 Poor

Ian

Disliked: Staff & service, property conditions & facilities
Small poorly trimmed out room with double bed up against the wall on one side, no fridge, and very noisy late in the evening.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great . Breakfast was good. But the food and service at the dinner restaurant was terrible. Pizza was terrible and service poor. Also front desk was not manned so we had to search for someone to check us in
Stayed 2 nights in Aug 2024

6/10 Okay

Betci

Disliked: Staff & service, amenities, property conditions & facilities
Way overpriced, but location was good. Understaffed.
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Convenient Hotel in Inverness
Convenient hotel, just a short walk from the train station. Next to the river. Our room actually had a nice view of the river. Breakfast was good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying in a number of hotels this trip, Mercure was the best hands down.
Stayed 2 nights in Aug 2024