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Mercure Inverness Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Inverness Hotel

Exterior
City view from property
Breakfast, lunch and dinner served
Exterior
Breakfast, lunch and dinner served

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly

Explore the area

Map
Church Street, Inverness, Scotland, IV1 1DX
  • Victorian Market
    2 min walk
  • Inverness Visit Scotland Information Centre
    2 min walk
  • Inverness Museum and Art Gallery
    2 min walk
  • Inverness (INV)
    18 min drive

Room options

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels

Classic Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, View

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed, View

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

AC Hotel by Marriott Inverness

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (463)
The price is $116
per night
$139 total
includes taxes & fees
Dec 7 - Dec 8
AC Hotel by Marriott Inverness

About this property

Mercure Inverness Hotel

4-star hotel in Inverness City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Mercure Inverness Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 1005 reviews" "
Rating 8 - Good. 359 out of 1005 reviews" "
Rating 6 - Okay. 183 out of 1005 reviews" "
Rating 4 - Poor. 98 out of 1005 reviews" "
Rating 2 - Terrible. 41 out of 1005 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Ian

Disliked: Staff & service, property conditions & facilities
Small poorly trimmed out room with double bed up against the wall on one side, no fridge, and very noisy late in the evening.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great . Breakfast was good. But the food and service at the dinner restaurant was terrible. Pizza was terrible and service poor. Also front desk was not manned so we had to search for someone to check us in
Stayed 2 nights in Aug 2024

6/10 Okay

Betci

Disliked: Staff & service, amenities, property conditions & facilities
Way overpriced, but location was good. Understaffed.
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Convenient Hotel in Inverness
Convenient hotel, just a short walk from the train station. Next to the river. Our room actually had a nice view of the river. Breakfast was good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying in a number of hotels this trip, Mercure was the best hands down.
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda Jane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very dated so only had one double socket for all phones, kettle, hairdryer and watch charger. Also the hot water was scolding hot and the shower so old the temperature couldn’t be adjusted so was impossible to shower and wash hair. There was a sticker on the shower saying very hot water so they obviously already knew and had done nothing about it.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to shopping..restaurants..and the castle.
Stayed 1 night in Aug 2024

6/10 Okay

Claire

Traveled with family
I’ve stayed at Mercure before but this was quite shabby compared to others
Stayed 1 night in Jul 2024

4/10 Poor

Diego

Traveled with family
Disliked: Amenities, property conditions & facilities
Not a 4 star hotel. Run down, no AC, dirty appearance, limited options for dining, reception not very friendly. Expensive for it offers overall.
Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was nice. We had aroom overlooking River Ness. The outside of the building looks mediocre for the price you are paying.
Stayed 1 night in Jul 2024

10/10 Excellent

Virginia

Stayed 4 nights in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the woman at the front desk when we arrived she was helpful and cheerful. The location is ideal for transportation, pubs, restaurants and walking there city.
Stayed 1 night in Jul 2024

4/10 Poor

Katie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Tv didn’t work Every hard surface was sticky Reception girl was not helpful or friendly Street side = noisy af side Shower head was a trickle
Stayed 1 night in Jul 2024

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good option. Comfortable, clean room with updated bathroom facilities. Convenient and walkable to restaurants and shops. Parking on site is shared by general public who are able to pay to park. Initially found it difficult to find a spot within the lot but had no problem once a spot was available.
Stayed 1 night in Jul 2024

8/10 Good

Isobel

Traveled with family
Very convenient for shops and railway station
Stayed 2 nights in Jul 2024

6/10 Okay

Madeline

Stayed 2 nights in Jul 2024

2/10 Terrible

Neeraj, Weston

Traveled with family
Disliked: Property conditions & facilities
There is no air conditioning in this room. It was super noisy in the night and hot to sleep. Decent locationn
Stayed 1 night in Jul 2024

4/10 Poor

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, clean and the staff is friendly. But what good is this if you can't get a good night's sleep! During our first night the bar across the street was playing loud music. I called the front desk and the receptioned told me the music will end at 3:00. He suggested we use ear plugs which he would promptly deliver to our room. He never did. We fell asleep so late that we over slept and missed the breakfast we had purchased. When I complained, of course they said there was nothing they could do about it and informed me the music would not be playing the next night. True, the music was not playing but there were loud rowdy people in the street. Again we did not have a good night's sleep. I would not recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivian, Woodinville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Nice amenities. Close to restaurants, shopping and the river walk
Stayed 2 nights in Jul 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Great location, close to everything. Excellent room, huge bed and huge space, everything spotless. Had a drink in the bar and also dinner, Lauren was fabulous.
Stayed 1 night in Jul 2024

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much over-priced and poor in most aspects compared to other hotel chains. The building was in need of a major upgrade- it looks quite dilapidated from the outside. In both our room and the restaurant the windows were covered in bird muck. I appreciate this happens but it looked as if the windows had not been cleaned for moths. Service at reception and restaurant was usually very slow and lacking a warm welcome. A couple of the staff were brighter and good at their job, but they were in the minority. The room was basic, despite the premium cost, with no toiletries, iron, safe or air conditioning. Would not recommend at all.
Stayed 1 night in Jul 2024

8/10 Good

MARIA ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Amber

Not great quality but was ok for two nights. Location was good but noisy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time in Inverness
The rooms have been nicely updated and are very clean. The staff are attentive to the clients needs and provide great information. The food service is very nice and the restaurant/bar staff are very present with their service, food, and drinks. Parking is a bit of a challenge, but everything is really an easy walk.
Stayed 2 nights in Jul 2024