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Mercure Inverness Hotel

4.0 star property

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Photo gallery for Mercure Inverness Hotel

Exterior
Breakfast, lunch and dinner served
Exterior
Breakfast, lunch and dinner served
City view from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Church Street, Inverness, Scotland, IV1 1DX
  • Victorian Market
    ‪2 min walk‬
  • Inverness Visit Scotland Information Centre
    ‪2 min walk‬
  • Inverness Museum and Art Gallery
    ‪2 min walk‬
  • Inverness (INV)
    ‪18 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels

Classic Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, View

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed, View

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Room

AC Hotel by Marriott Inverness

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (597)
The price is $179
per night
$215 total
includes taxes & fees
Mar 8 - Mar 9
AC Hotel by Marriott Inverness

About this property

Mercure Inverness Hotel

4-star hotel in Inverness City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Mercure Inverness Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
Plenty parking available, professional reception, excellent room and very clean with very comfortable bed. I had room service both nights and again it was professional and quick. Breakfast was hot and tasty with good selection. My only two small gripes were the curtains could do with some repair work on the runners and light switches next to bedside were in dire need of a clean. Next time I’m in Inverness I would definitely return.
Stayed 2 nights in Nov 2024

8/10 Good

Sinead

Stayed 1 night in Nov 2024

6/10 Okay

noreen

Noisy if at front
Noisy if at front of hotel. Spoke to staff and we got a room at the back for next night. Staff on reception excellent service. Thank you
Stayed 4 nights in Nov 2024

10/10 Excellent

Warner

Liked: Room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

robert

Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Traveled with family
Disliked: Staff & service, room comfort
Poor experience - don't recommend
We stayed here initially Friday evening. The issues began at 10pm when a couple began loudly arguing in a room nearby, this continue again in the early hours. Security were notified and this eventually stopped. We were booked to stay again Sunday and had to do so due to no refund option. Reception upgraded our room however this stay was worse than Friday. A couple began arguing at 1am until 5am when security eventually evicted them after I sent them several text messages reporting the arguing and fighting. Disappointed with this hotel and the way management deal with the issues. I would not recommend.
Stayed 1 night in Nov 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Karen

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

WILLIAM

Liked: Staff & service
Very nice hotel with friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Ian

Stayed 1 night in Nov 2024

8/10 Good

Stephen

Stayed 2 nights in Oct 2024

8/10 Good

Gillian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Martyn

Liked: Staff & service
Disliked: Cleanliness
No bad room was dusty pretty standard staff were lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Leslie

Liked: Cleanliness
Room ok but a bit small. The card said "Dial 0 for reception", but there was no phone. My bugbear is having to pay for parking, even with a disabled badge. It's petty and money grubbing.
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Only one complaint: there were no electrical outlets anywhere near the bed. Plenty on the desk across the room, but no way to charge multiple devices that might be needed during the night without getting out of bed to do so.
Stayed 1 night in Oct 2024

6/10 Okay

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé, accès facile à la gare et beaucoup de restos près de l'hôtel.
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Business traveler
Mediocure Hotel
Easy to get to. Stayed on second floor, corridors and outside very noisy. Didn’t sleep well. Dinner order wasn’t right, offered a complimentary drink and then billed for it. Maybe an off day, maybe not.
Stayed 1 night in Oct 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Started out rough the room they gave me initially was still in use and I went down to the told them what happened and with in five minutes they had a new room for that was upgraded free of charge. The professionalism of the staff and quickness to fix the mix up made it a very minor bump in the road.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located in a great area of downtown Inverness, lovely staff and nice accommodations.
Stayed 1 night in Oct 2024

8/10 Good

Melanie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Exterior awful
Stayed 1 night in Oct 2024

4/10 Poor

kathy

Traveled with group
Very small bed coverings. The heater barely heated the room. It was very noisy. However, it is very centrally located, close to both the train and bus station.
Stayed 1 night in Oct 2024