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The Royal Highland Hotel

3.0 star property

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Photo gallery for The Royal Highland Hotel

Lobby
Classic Double or Twin Room | 1 bedroom, in-room safe, desk, blackout drapes
Room amenity
Front of property
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
Station Square, Academy Street, Inverness, Scotland, IV1 1LG
  • Inverness Castle
    ‪6 min walk‬
  • Inverness Cathedral
    ‪8 min walk‬
  • Eden Court Theatre
    ‪11 min walk‬
  • Inverness (INV)
    ‪13 min drive‬

Room options

View all photos for Classic Double or Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Classic Double or Twin Room

8.2 out of 10
Very good
(66 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Cozy Single Room

Cozy Single Room | 1 bedroom, in-room safe, desk, blackout drapes

Cozy Single Room

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cozy Double/Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Cozy Double/Twin Room

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

1 bedroom, in-room safe, desk, blackout drapes

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

Triple (Without Cot)

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

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About this property

The Royal Highland Hotel

3-star hotel in Inverness City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
The Royal Highland Hotel offers 84 accommodations with safes and coffee/tea makers. Plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Inverness hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of meeting rooms and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area.

The Royal Highland Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Ash Restaurant - This restaurant serves lunch and dinner.
Gallery Cafe - Onsite café.
ASH BAR - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.01 miles (GBP 7 per day)
  • Limo/town car service
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 9 to 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ASH BAR
  • Ash Restaurant
  • Gallery Cafe

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per stay

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 9.00 to 12.00 per person
  • Offsite parking fee: GBP 7 per day (0.01 mi away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Royal Highland
Royal Highland
Royal Highland Hotel
Royal Highland Hotel Inverness
Royal Highland Inverness
The Royal Highland Hotel Hotel
The Royal Highland Hotel Inverness
The Royal Highland Hotel Hotel Inverness

The Royal Highland Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 411 out of 1004 reviews
Rating 8 - Good. 324 out of 1004 reviews
Rating 6 - Okay. 170 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel, and a few of the touches are quite old. Some of the wallpaper isn’t sticking to the walls very well and there’s carpet in the elevator, which takes a few minutes of holding down the button before it will move. The staircases were stunning and the food at dinner is fabulous. I thought they could’ve had a little bit more for the continental breakfast in the way of pastries and such, but eating was held in a ballroom room giving you a feel of elegance.
Stayed 2 nights in Apr 2025

4/10 Poor

Wilfred, Halifax

Traveled with group
Disliked: Amenities, property conditions & facilities
We won't be back to this hotel. It smells quite musty, perhaps the carpets aren't shampooed enough. Housekeeping only every 2nd day??? We didn't need it but it shouldn't have been dictated by them. We killed 3 flies in the bathroom. The restaurant/bar tables were piled with dirty dishes. Definitely not worth the price.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and convenient to travel, shopping and food. I'll definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence, ISLE OF LEWIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Lumy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 nice but it was great
Stayed 1 night in Apr 2025

6/10 Okay

Lawrence

Liked: Cleanliness, property conditions & facilities
This hotel was once very elegant. Royalty stayed here. The physical property retains some of the elegance, but the staff and service does not. "Inexperienced" comes to my mind.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for city centre
Stayed 1 night in Apr 2025

10/10 Excellent

Marcelle, Long Beach

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and supremely welcoming!
Stayed 2 nights in Mar 2025

2/10 Terrible

Gary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid. Worst service.

Due to a problem with the rooms they were unable to fulfil our booking - which we only then discovered on arrival. We were moved to a far inferior hotel with no offer of a refund of the difference. Awful service.
Stayed 1 night in Mar 2025

10/10 Excellent

Endrias

Stayed 2 nights in Apr 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it's an old hotel that has had some money invested in it but more to go!. Only real downside was the noise of the seagulls nesting on the train station roof!!
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Elizabeth

Disliked: Amenities
Room smelled of feces. Phone in room was sticky. There was a hole in the floor in the hallway covered by carpet. Stains on floor in bedroom. No air or vent in room or bathroom, had to open window to get air and room was very hot. Staff was helpful when we checked in but desk staff was unfriendly and argumentative when we explained we were checking out due to the very uncomfortable conditions.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

A grand hotel, slightly worn

This has always been a nice hotel to stay in, very central in Inverness and right alongside the railway station (which is why I use it, as a resident elsewhere in the Highlands). It was grand once, and they are working hard to keep it in good condition, but it has a slightly worn feel, with signs of damp around the shower for example. However, the bed was comfortable, there was tea and coffee making facilities with complimentary biscuits, and a good quality TV. It was a welcome respite after a long, disrupted rail journey from London!
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Keith, Willenhall

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but could do with updating and walls are thin between rooms
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathleen, Bend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and trip
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant hotel right from train station nice area for shop pubs and they have a lovely bar great pint walk to river side hotel 5star
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosemary Margaret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient for the station. Clean bathroom. Room needs updating. Window didn’t open.
Stayed 1 night in Mar 2025

6/10 Okay

Gill

Traveled with group
Liked: Cleanliness
Old traditional hotel .One small elderly lift , slow ,and kept getting stuck ,so long waits. Breakfast buffet ok but not great. On the plus side the hotel is in an great position for getting around Inverness on foot .
Stayed 2 nights in Mar 2025

10/10 Excellent

Melody

Stayed 3 nights in Mar 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities

Random stay for a couple vacation.

I must credit that it is pretty well maintained for such an old hotel. Quite suprise to see the tiny bottles, shampoo, body bath coz most hotels have changed to refillable bottles in support of sustainability efforts. The bed is really tiny. Definately not even a queen. Maybe a super single plus. Sink is choked to the brim & drains very slowly. No refrigerator, no A/C, just a fan. Parking available but at 1st come 1st serve. Gonna be lucky coz non residence are hogging the lots & the hotel does not help manage it. Overall, the location is a plus. Very centralised & walkable to most attractions.
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Property conditions & facilities
Great location pity so noisy from street outside hotel
Stayed 1 night in Mar 2025