Standard Room
Bed Count 1 Full Bed Maximum Occupancy 3 Max
$119*
Per night/room
Apr 30 - May 1
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities or services will be unavailable from July 25 2023 to December 21 2024 (dates subject to change):
- One of the swimming pools
- Fitness facilities
- Spa
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
- Swimming pool
Property Features
In addition to an outdoor pool, Grand Serai Congress & Spa provides a steam room and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.
This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 549 square feet (51 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.
Grand Serai Congress & Spa is a smoke-free property.
- Daily
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Covered parking
- Conference space
- Free breakfast
- Business center
- Uncovered parking
- Porter/bellhop
- Meeting rooms
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Smoke-free property
- Computer station
- Wheelchair accessible
- Conference space size (meters) - 51
- Spa services on site
- Terrace
- Luggage storage
- Free buffet breakfast
- Number of restaurants - 1
- Concierge services
- Conference space size (feet) - 549
- Snack bar/deli
- Pool umbrellas
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 216
- Television in common areas
- Number of floors - 4
- Number of buildings/towers - 6
- Wedding services
- Garden
- Multilingual staff
- Fireplace in lobby
Room Amenities
Grand Serai Congress & Spa offers 216 accommodations with minibars and safes. This Ioannina hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Refrigerator
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Slippers
- Free WiFi
- TV size measurement: inch
- Bathtub or shower
- Towels provided
- Bedsheets provided
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Grand Serai Congress & Spa has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
- Body treatments
- Facial treatments
- Massages
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests under 16 years old are not allowed in the spa tub.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up.
One child stays free
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Minimum age for negative COVID-19 test result requirement: 4
Minimum age for proof of COVID-19 vaccination requirement: 18
Masks are compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Debit cards not accepted
Gloves are available to guests
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Property follows regional sanitization guidelines Health First (Greece)
Property registry number - 0622K015A0151001
Property confirms they are implementing enhanced cleaning measures
Children stay free
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Pet Policy
- Pets not allowed
We should mention
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up.
Hotel Names
- Mitsis Grand Serai Congress
- Mitsis Grand Serai Congress Hotel
- Mitsis Grand Serai Congress Hotel Ioannina
- Mitsis Grand Serai Congress Ioannina
- Grand Serai Congress Hotel
- Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
- Mitsis Grand Serai Congress And Spa Ioannina
- Grand Serai Congress Hotel Ioannina
- Grand Serai Congress Ioannina
- Grand Serai Congress
- Mitsis Grand Serai Congress & Spa Ioannina Hotel
- Mitsis Grand Serai Congress Spa
- Serai Congress & Spa Ioannina
- Grand Serai Congress & Spa Hotel
- Grand Serai Congress & Spa Ioannina
- Grand Serai Congress & Spa Hotel Ioannina
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
