This hotel features a full-service spa, a water park (surcharge), and a spa tub. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, conference space, and concierge services are onsite.
Sunway Lost World Hotel offers 174 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a water park and a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crustal Spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub and a steam room. There are hot springs/mineral springs on site.
In addition to a full-service spa, Sunway Lost World Hotel features a water park and a waterslide. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a spa tub, spa services, and multilingual staff. Onsite self parking is complimentary.
Sunway Lost World Hotel has designated areas for smoking.
Languages
English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Things to do
Full-service spa
Spa tub
Water park
Waterslide
Family friendly
Laundry facilities
Water park (surcharge)
Waterslide
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Conference space
Meeting room
Outdoors
Garden
Full-service spa
Aromatherapy
Hot/mineral springs
Hydrotherapy
Massage
Reflexology
Spa tub
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchairs on site
More
Banquet hall
Built in 2011
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Toilet paper
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 121.90 per day
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MYR 121.90 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Lost World
Sunway Lost World Hotel Sunway City Ipoh
Sunway Lost World Sunway City Ipoh
Sunway World
Sunway Lost World Hotel Ipoh
Sunway Lost World Hotel
Sunway Lost World Ipoh
Sunway Lost World
Sunway Lost World Hotel Ipoh
Sunway Lost World Hotel Hotel
Sunway Lost World Hotel Hotel Ipoh
Sunway Lost World Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 133 out of 469 reviews" "
10 - Excellent
133
Rating 8 - Good. 189 out of 469 reviews" "
8 - Good
189
Rating 6 - Okay. 112 out of 469 reviews" "
6 - Okay
112
Rating 4 - Poor. 25 out of 469 reviews" "
4 - Poor
25
Rating 2 - Terrible. 10 out of 469 reviews" "
2 - Terrible
10
7.8/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Ihab
Jul 22, 2024
Ihab
Stayed 2 nights in Jul 2024
6/10 Okay
Lim
Traveled with family
Jun 11, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is right in front of the theme park and it is for convenient that we chose to stay at this place. Beside that, there seem to be no other reasons. We expect the hotel room to be cleaner as what it should look from the outside.
Me and my family had a great stay in Sunway Lost World Hotel last week. Hotel is nice with great hospitality and it's convenient for us to drive down the town for food. My kid and wife had a wonderful time soaking in the hot spring spa. Will come back again for sure.
A must visit site. The water park and attractions are world class, and clean. Many exhibits in the petting zoo are not commonly found even in many well known zoos.
As for the property itself, some minor maintenance work will help to improve it more.
The breakfast could be located within the property instead of having guests having to walk 100m (would be challenging when it pours). A fitness facility would also be a great addition. The room safe does not have backlighting, so in the darkened area, it is very hard to see what's being keyed into the keypad. TV displays could be bigger. Staff is great - friendly and helpful
Returning here after about 4 years. The hotel room and staff are as usual. They are awesome, quick, and attentive. Had a wonderful time in NightPark as well. They increased the number of food options inside the park and prices are reasonable too.
I hope Sunway Team can give more attention to the children's pool maintenance. I found the stairs are rusted and most of the slide's paint peeled off and lost the smoothness.
Just need to maintain ( regular check up & repair ) all item in the room. Don’t just trust non Malaysian workers there. My bathroom that time I found cockroach & small non dangerous insects. I’m not upset but that is my opinion. I’m not vip customer but can say frequent customer. My family just love lost world hotel. Been there every now & then. Also the price is to much for family room. Sorry for my harsh words 🙏. I’m not willing to be call for this thing.
Thank you ..
Excellent location, great staffs. Will stay again.
Excellent hotel just directly at the Lost World Theme Park. We stayed for 2 nights. It was just so convenient to walk over to the theme park and back after playing on the rides and water areas.
The breakfast area is over at the theme park entrance as well and that was really convenient. Breakfast was ok, although it could have been better with more variety etc. The toaster machine was rather slow and a long queue started to form. They could have just left the hardboiled eggs in a tray for guests to pick up, rather than having us to wait to ask the staff for it as they were so busy cooking the eggs.
Another grouse was that there wasn't any sheltered linkway from the hotel to the theme park as it was raining on one of the days that we were there and we had to run back to the hotel in the rain.
The service was excellent and the staffs were so helpful and friendly to the guests.
There is a MacDonald's nearby that had recently started operating 24 hrs. It was good as there wasn't any eateries inside the theme park after 9pm and the last order at the hotel was 1030pm.
Had placed a RM200 deposit using my (prepaid) Youtrip card. And the money was locked in. Had to wait till 7 days before they released the money and I could use the RM200 which my trip was over by then. Was a bummer as I didn't have much cash on me and the Youtrip card was my only source of funds (apart from CC). My advice would be to just use a RM100 cash deposit or a dormant credit card for the deposit.
The property is near to the theme park. TV is old and remote control was low battery.
Very inconvenient as only one side with two lifts to rooms.
Breakfast choice was limited, no salad bar, roti canai, choice of bread also limited. Not value for money.