In addition to a full-service spa, The Banjaran Hotsprings Retreat features hot springs and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Event facilities measuring 430 square feet (40 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. Complimentary covered self parking is available on site.
The Banjaran Hotsprings Retreat is a smoke-free property.
The Banjaran Hotsprings Retreat offers 44 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Pomelo - This restaurant serves breakfast, lunch, and dinner.
Jeffs Cellar - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sky Bar - Onsite bar. Reservations are required. Open daily.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub. There are 3 hot springs open between 7:00 AM and 7:00 PM.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 11:30 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Minimum age for proof of COVID-19 vaccination requirement: 18
UnionPay
COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Minimum guest age is 12
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 7 AM to 7 PM.
Hot springs access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 12 years old and younger are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
At check-in, guests must provide a record of full COVID-19 vaccination.
The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.