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Hotel Amenities

Renovations + Closures

The property will be renovating from August 1 2024 to August 31 2024 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Lobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

In addition to a children's pool and an outdoor pool, The Haven All Suite Resort, Ipoh provides a waterslide and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a fitness center, spa services, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available on request) and a theme park shuttle. Complimentary covered self parking is available on site, along with a car charging station.

The Haven All Suite Resort, Ipoh has designated areas for smoking.

  • Waterslide
  • Number of outdoor pools - 1
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Elevator
  • Fitness facilities
  • Front desk (limited hours)
  • Covered parking
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Swimming pool
  • Terrace
  • Luggage storage
  • Coin laundry on site
  • Train station pickup (surcharge)
  • Concierge services
  • Designated smoking areas
  • Total number of rooms - 150
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Access to nearby outdoor pool
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Laundry facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave

Room Amenities

The Haven All Suite Resort, Ipoh offers 150 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas. 43-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Iron/ironing board (on request)
  • Microwave
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Separate dining area
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size: 43
  • TV size measurement: inch
  • Separate living room
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Laptop-friendly workspace
  • Low-height counters/sink
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge and are served each morning.

The Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, and body scrubs. The spa is open daily.

  • Body wraps
  • Facial treatments
  • Body scrubs

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Racquetball/squash on site
  • Health or beauty spa nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MYR 58 for adults and MYR 48 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property permits cooking on in-room stovetops only for bookings of 7-nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property does not follow sanitization practices of any association

Staffed front desk

Smoke detector

UnionPay

Front desk opens daily at 7:00 AM

Front desk closes daily at midnight

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Debit cards

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Hotel Names

  • The Haven Suite Resort, Ipoh
  • Haven Ipoh
  • The Haven All Suite Resort, Ipoh Ipoh
  • The Haven All Suite Resort, Ipoh Hotel
  • Haven Ipoh Resort Hotel All Suites
  • HAVEN Resort Hotel Ipoh All Suites
  • The Haven Resort Hotel Ipoh All Suites
  • The Haven All Suite Resort, Ipoh Hotel Ipoh

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