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Holiday Inn Ipswich by IHG

4.0 star property

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Room
Room
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
London Road, Ipswich, England, IP2 0UA
  • Portman Road
    ‪2 min drive‬
  • Ipswich Regent Theatre
    ‪4 min drive‬
  • Ipswich Waterfront
    ‪5 min drive‬

Room options

View all photos for Premium Room

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room

  • 151 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (Walk-In Shower)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Walk-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds (Walk-In Shower)

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Room amenity

Premium Room, 1 Double Bed with Sofa bed

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • 108 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Room amenity

Premium Room, 1 Double Bed with Sofa bed

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Holiday Inn Ipswich by IHG

4-star Ipswich hotel close to Ipswich Waterfront
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Holiday Inn Ipswich by IHG offers 114 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Ipswich by IHG provides a health club, a hot tub, and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 353 square feet (33 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Ipswich by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Junction Restaurant - This restaurant serves breakfast and dinner.
Open Lobby - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Filipino, Latvian, Lithuanian, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 to 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Open Lobby

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 353 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 to 16.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Ipswich
Holiday Inn Ipswich
Ipswich Holiday Inn
Holiday Inn Ipswich Hotel
Holiday Inn Ipswich Suffolk
Holiday Inn Ipswich Hotel Ipswich
Holiday Ipswich
Holiday Inn Ipswich
Holiday Ipswich By Ihg Ipswich
Holiday Inn Ipswich by IHG Hotel
Holiday Inn Ipswich an IHG Hotel
Holiday Inn Ipswich by IHG Ipswich
Holiday Inn Ipswich by IHG Hotel Ipswich

Holiday Inn Ipswich by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

teresa

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Brilliant staff and good quality breakfast. Hotel is quite run down with obvious signs of neglect
Stayed 2 nights in Dec 2024

2/10 Terrible

Mike

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't
Won't stay here again poor nights sleep everytime beds uncomfortable hairs all over the bathroom. Room.lit up like blackpool illuminations from the car park lights list goes on
Stayed 1 night in Dec 2024

10/10 Excellent

stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Stayed 1 night in Dec 2024

2/10 Terrible

John

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Hotel Is Run Down Room 105 Shocking, No Plug In Bath, Sink Plug Could Not Use, Poor Condition Room, Paint Different Colours On The Walls Were Touched Up, Heater /AC Smelt, Took Ages To Heat Up Room. No USB Plug To Charge A Phone. Found Out Hotel Had Flood Damage 6 Months Ago. Staff Took 1 Hour To Try & Find A Plug For The Bath As Hose Keeping Not Available, Eventually 3 Plugs Came & One Fitted So Could Have A Bath 1 hour 30 mins Later ! To Be Fair the Duty Manager Tried Her Best And Was Lovely But Her Hands Are Tied As To What She Has To Deal With On A Daily Basis With Complaints, Owners Taking The Money/Profit And Not Putting Back In The Repairs Needed From The Profits. Usual Story With Staff Doing The Best They Can Under The Circumstances. Far Better Hotels Out There For Less Money. I Should Know I Stay In A Lot Of Them To Test Them Out, Video/Photos Of My Findings For Proof. My Rating 1 out of 10. Breakfast I Will Say Was 7/10, Made Up For The Run Down Room And Issues, Well Sort Of !.
Stayed 1 night in Nov 2024

8/10 Good

Marie

Traveled with group
Liked: Staff & service, room comfort
Pleasant enough
Really friendly staff and a warm atmosphere. The bar area was very relaxing. Great big comfy sofas. The room was pleasant. Tiny shower room. Comfortable bed. The pillows were really firm and i couldnt work out which were meant to be the soft option. The decor was ok in the room. Could do with a freshen up. It was clean. The pool was really nice. Warm and not very busy. Breakfast was tasty but the staff were slow to replenish dishes. It was a busy morning with a large party staying. I used Tesco vouchers and paid separately for breakfast at £16.95.
Stayed 1 night in Nov 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay here. Room was nice and amenities were good. Nice comfy sleep. Hotel was quiet. Breakfast was good. Hotel staff polite and efficient. Would recommend.
Stayed 1 night in Nov 2024

6/10 Okay

John

Business traveler
Liked: Cleanliness
The IT system is very poor, waited over 10 mins to check out, not the staffs fault, the poor girl at the counter ended up in tears. Your night manager and a staff member started to argue in-front of me at other guests. My book was for a double bed, I was give a room with 2 singles.
Stayed 1 night in Nov 2024

8/10 Good

Barry

Stayed 1 night in Nov 2024

8/10 Good

Darrell

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good stay
Nice enough hotel, the rooms were a little small so probably best to opt for premium if you require bigger room. The room standard was on a par with premier inn apart from bed not quite so comfy. The hotel had a leisure club with pool, sauna, steam room and jacuzzi. All again were small but as it wasn't that busy it was ok. All in all a good stay though cost to quality value wasn't great which is why I removed one star. Staff are nice and helpful which is always nice these days. I would recommend staying here if you like the location and/or want a pool and sauna etc. If not I would probably stay at a premier inn as the value is better
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Disliked: Staff & service
There was not enough Staff attending the bar, everything seems slow due to a change in the IT system ?
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, room comfort
Hotels fine, staff very friendly and apologetic as the new 'system' was difficult for them to use. Room 132 was fine nut very old and tatty.
Stayed 1 night in Nov 2024

2/10 Terrible

F J Dias Teixeira

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very good with excellent breakfast. Easy parking and good staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanne

Stayed 1 night in Oct 2024

8/10 Good

Angella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Julie

Stayed 1 night in Oct 2024

4/10 Poor

Stacey

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmeed

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly customer service
Stayed 1 night in Oct 2024

4/10 Poor

Emmanuel

Business traveler
Disliked: Amenities, property conditions & facilities
Hotel is a bit run down. Faulty bedside light in my room and fresh provisions not provided day 2
Stayed 2 nights in Oct 2024

2/10 Terrible

Meirion

Disliked: Staff & service, property conditions & facilities
This property has had problems with heating and hot water for over a year now, im sure the staff are sick of having to make excuses and apologies to customers, won’t be going back
Stayed 7 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy the use of the sauna, the jacuzzi, and the swimming pool. The property is well maintained and has pleasant surroundings . It is very clean also.The hotel is frequently occupied by myself. My son and daughter in law had their wedding reception here 12 years ago.Very good hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024