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Novotel Ipswich

4.0 star property

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Photo gallery for Novotel Ipswich

Exterior
Bar (on property)
Bar (on property)
Executive Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Parking available
$88
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Greyfriars Road, Ipswich, England, IP1 1UP
  • Place, Portman Road
    ‪6 min walk‬
  • Place, Ipswich Regent Theatre
    ‪9 min walk‬
  • Place, Ipswich Waterfront
    ‪9 min walk‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (Updated)

Superior Room, 2 Twin Beds (Updated) | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds (Updated)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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  • Free WiFi
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About this property

Novotel Ipswich

4-star Ipswich hotel with restaurant
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and a 24-hour front desk. Change of towels is available on request.
Novotel Ipswich offers 101 air-conditioned accommodations with safes and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 3369 square feet (313 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and express check-out. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Main Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 7 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Main Bar

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • 3,369 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Children's pool
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Children's pool
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Uncovered self parking fee: GBP 7.00 per night
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number GB198502142

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ipswich Novotel
Novotel Hotel Ipswich
Novotel Ipswich
Novotel Ipswich Hotel Ipswich
Novotel Ipswich Suffolk
Novotel Ipswich Hotel
Novotel Ipswich Hotel
Novotel Ipswich Ipswich
Novotel Ipswich Hotel Ipswich

Reviews

Novotel Ipswich Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 375 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
There are some great Positives about Novotel Ipswich. It’s nicely situated with the town centre (and restaurants) a short walk one way and the waterfront a short walk away the other way. The staff in the hotel are friendly and reception was welcoming. Cannot comment on the food as didn’t partake. Breakfast if pre-booked was £15.95 pp. there are options nearby instead. We had a room on the car park side of the hotel which, whilst not a great view, was at least quiet. The opposite side is by the inner ring road and may be noisy. The car park has signs indicating that it’s £20 per 24h to park. If staying don’t take any notice of that and instead pay at Reception £7 for 24h. Didn’t see any cheaper alternatives nearby. Room comfortable enough but my feeling was that it’s a borderline 4* and probably a high 3* as services and additions were limited. I found the guest WiFi poor in the room (3rd floor) and the TV
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, STOCKPORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located hotel for town centre and station. Room comfortable and very clean, staff friendly and helpful. Breakfast good.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with partner
Liked: Amenities
Easy parking and a very well located hotel to walk around the town.
Stayed 1 night in Aug 2025

8/10 Good

Jeremy, Penarth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited evening menu choices, excellent breakfast options. In room fridge and safe were both faulty.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Nice location near both the waterfront and the city centre. Very helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always good.

Stayed at the Novotel many times, always clean and tidy and the rooms are very good.
Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice comfy hotel

A nice comfy hotel with good looking reception and dinning areas. I enjoyed my night there. Had breakfast in the morning and it was lovely. Only downside is I requested my receipt by email and left my details @ reception but didn’t receive it as promised.
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Traveled with partner, Traveled with pets
Liked: Amenities
Disliked: Staff & service
The quality was poor. An executive room was just a regular room. There was mold in the window. Staff was hard to come by and you end up waiting a while. The staff even messed up my food order. The drink order they tapped the keg dry, decided to replace it, and use the same half from the tapped keg glass to complete my order after stating it wasnt to quality and you cant have it. Only one elevator. No dog amenities and the information about dogs was unclear. You cant leave them alone in the room even if you assume liability and pay for a deposit.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to train station and downtown shopping/restaurants. The service was great and the breakfast was good. The hotel seems to be in the process of renovating. Our room was comfortable though the mattress was a bit hard for my taste. Slept very well though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katarzyna

Stayed 1 night in May 2025

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Comfortable rooms and great showers. My one small gripe is that it would have been great if the fridge in the room had water in it - even a bottle of tap water!
Stayed 4 nights in May 2025

10/10 Excellent

Roland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, good location, short walk into town centre. Nice breakfast, though short of vegan options.. Would come back.
Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey

Stayed 1 night in May 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, and clean environment
Stayed 3 nights in May 2025

10/10 Excellent

Kulbir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in May 2025

10/10 Excellent

Ian Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very efficient and friendly. Room and service areas spotless and buffet breakfast very good and kept well refreshed.
Stayed 1 night in May 2025

10/10 Excellent

Marlon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Novotel is a lovely hotel, Lovely & helpful staff, very clean and a nice feel, we will be coming back for sure fairly soon. More areas to visit. I would give this hotel 10\10 and we rarely give that score.... Mr & Mrs Reed....Thank you Novotel.
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location good standard hotel and all services in house or nearby.
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ian

Traveled with partner
Liked: Cleanliness, staff & service
tv was of poor standard. pillows was terrible. noisy location
Stayed 1 night in May 2025