Salthouse Harbour Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Salthouse Harbour Hotel

Lobby lounge
Reception hall
Luxury Double Room, Marina View (Copper Bath) | Deep soaking bathtub
Luxury Double Room, Marina View (Copper Bath) | Desk, cribs/infant beds, free WiFi, bed sheets
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
1 Neptune Quay, Ipswich, England, IP4 1AX
  • University Campus Suffolk
    1 min walk
  • Ipswich Waterfront
    1 min walk
  • Custom House
    2 min walk
  • Bury St. Edmunds (BEQ-RAF Honington)
    57 min drive

Room options

Luxury Double Room, Marina View (Copper Bath)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

Luxury Double Room, 1 King Bed, Marina View

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Double or Twin Room

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Room

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Salthouse Harbour Hotel

4-star Ipswich hotel steps from Ipswich Waterfront
A restaurant, a bar/lounge, and valet parking are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Salthouse Harbour Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Ipswich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Ipswich hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Salthouse Harbour Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 10:30 AM.
The Eaterie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 1 mile (GBP 7.50 per day)
  • Uncovered self parking on site (GBP 7.50 per day)
  • Uncovered valet parking on site (GBP 7.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14 to 20 for adults and GBP 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eaterie

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2003
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14 to 20 for adults, and GBP 10 to 20 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Uncovered valet parking fee: GBP 7.50 per day
  • Nearby parking fee: GBP 7.50 per day(3281 ft away; open 24 hours)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Salthouse Harbour
Salthouse Harbour Hotel
Salthouse Harbour Hotel Ipswich
Salthouse Harbour Ipswich
Salthouse Hotel
Salthouse Harbour Hotel Ipswich, Suffolk
Salthouse Harbour
Salthouse Harbour Hotel Hotel
Salthouse Harbour Hotel Ipswich
Salthouse Harbour Hotel Hotel Ipswich

Salthouse Harbour Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 532 out of 745 reviews" "
Rating 8 - Good. 158 out of 745 reviews" "
Rating 6 - Okay. 35 out of 745 reviews" "
Rating 4 - Poor. 12 out of 745 reviews" "
Rating 2 - Terrible. 8 out of 745 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nettie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and truly blown away with the hotel, rooms and staff. Booked for a work event including overnight and myself and the team couldn’t have wished for a better venue
Stayed 1 night in Sep 2024

6/10 Okay

Lee

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ipswich happy place
The ambience was exactly as expected facing into the quay. Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Olalekan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service overall
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but would like a different view from 408
Lovely as always but can i have a room on the other side Marina view next time. Thanks so much 🙏
Stayed 2 nights in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harbour delights
A very relaxing and comfortable stay, a spacious room with an extremely comfortable bed and lovely bathroom with a 'free standing bath'. Room was very well laid out with furniture and tasteful decorative features. We had a Juliette balcony that framed the view of the Neptune Harbour immediately outside the hotel front. The staff were very attentive and friendly, especially the Manager who greeted us and reassured us upon our arrival. Everything was conveniently located and there was a high standard of service and great quality food and a great range of dishes to choose from.
Stayed 1 night in Jul 2024

10/10 Excellent

Mrs R M M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great room View on marina Lovely decor of hotel throughout
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ingrid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but where's the Copper Bath?
As wonderful as always. But a room with a Copper bath and Balcony - that I've been lucky enough to be upgraded to in the past - would be the ULTIMATE gift.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ingrid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah

Stayed 1 night in Jul 2024

6/10 Okay

Alison

Traveled with partner
Liked: Cleanliness
In some ways the hotel was great, the room was large and well decorated and the desk team welcoming. However, there is no parking, no irons and ironing boards in the room, no-one picked up when we dialled for service - we tried 8 times, the bathroom had considerable damp issues and all of this detracted from wanting to stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Anzhelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
What a gem of a hotel, situated right on the harbour with views across the marina.the staff were all so friendly and helpful, happily going above and beyond to provide 'wows'. We only had a standard room, but, in line with the whole hotel, it was beautifully and quirkily furnished, clean and well appointed. So lovely also to be served a top quality breakfast, without self service at a buffet. Not cheap, but highly recommended. Overall probably the best hotel experience I have had! We have no plans to visit Ipswich again, but I'd love to be able to move this place around to wherever I plan to visit.
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. The staff were excellent and ready to serve all our requests. Great location on the quay and close to the town. We would definately stay there again.
Stayed 3 nights in May 2024

10/10 Excellent

Valerie

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024