El Dorado Express Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Express Hotel

Exterior
Lobby sitting area
Lobby sitting area
Lobby
Ejecutiva | Select Comfort beds, in-room safe, desk, rollaway beds

Reviews

6.8 out of 10

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Jr. Napo 480, Iquitos, Loreto, 01
  • Amazon Golf Course
    2 min walk
  • Iquitos Cathedral
    3 min walk
  • Plaza de Armas
    4 min walk
  • Iquitos (IQT-Coronel FAP Francisco Secada Vignetta Intl.)
    22 min drive

Room options

Superior Room, 1 King Bed

  • 21 sq ft
  • Sleeps 2
  • 1 King Bed

Ejecutiva

  • 26 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Queen

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Estandar Simple

  • Sleeps 1
  • 1 Twin Bed

Superior Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

About this property

El Dorado Express Hotel

3-star Iquitos hotel with private balconies
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
El Dorado Express Hotel offers 19 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Televisions come with cable channels.

Bathrooms include bathtubs with rainfall showerheads. This Iquitos hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden.

El Dorado Express Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PEN 14.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PEN 200 per stay (for guests under 20 years old)
  • Service fee: PEN 10 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: 10 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 20 per person
  • Rollaway bed fee: PEN 14.0 per night
  • Service fee: PEN 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20329398642

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Dubai Iquitos
Hotel Dubai Iquitos
El Dorado Express Hotel Iquitos
El Dorado Express Hotel
El Dorado Express Iquitos
El Dorado Express Hotel Hotel
El Dorado Express Hotel Iquitos
El Dorado Express Hotel Hotel Iquitos

El Dorado Express Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 12 out of 63 reviews" "
Rating 8 - Good. 16 out of 63 reviews" "
Rating 6 - Okay. 23 out of 63 reviews" "
Rating 4 - Poor. 5 out of 63 reviews" "
Rating 2 - Terrible. 7 out of 63 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Manuel

Stayed 3 nights in May 2024

10/10 Excellent

Reuben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices and staff. Safest place I've stayed in Iquitos. I will stay there again.
Stayed 1 night in Oct 2023

6/10 Okay

Aldo

Traveled with family
Liked: Cleanliness, room comfort
Ok for the price, but could be better.
The hotel was ok for the price paid, but it really needs improvement. The bathroom didn’t have a proper window and the AC would take longer to cool down. So close the window if you want the whole room to cool. Breakfast can be better, more fruits would be helpful.
Stayed 10 nights in Dec 2019

4/10 Poor

Hazel

Liked: Cleanliness, property conditions & facilities
They didn’t have my reservation in their system
I had a bad experience because when I showed up at the front desk they said they didn’t have my reservation :( Hotels.ca tried to help but we figured something out on our own. From what I got to see (lobby and washrooms) it was pretty basic but clean. The location is pretty convenient since it’s two blocks away from Plaza de Armas. It is important to note that there are two El Dorado hotels on the same street, one a block away from Plaza de Armas which is not this one, keep going one more block and you’ll find El Dorado Express.
Stayed 1 night in Jul 2019

6/10 Okay

Mario

Liked: Staff & service, room comfort
Disliked: Cleanliness
Necessity
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Upon arrival, the door was locked but there was no one at the desk to let us in. It was raining outside, so we simultaneously knocked on the door and called the hotel for several minutes before someone (who didn't appear to work for the hotel) finally emerged to say the desk clerk was busy and would be there shortly. Once the clerk finally let us inside, he appeared flustered and forgot to return our documents after checking us in. The room seemed dirty. The bathroom had a large hole in the wall revealing interior piping.
Stayed 1 night in Feb 2019

2/10 Terrible

wa, sfo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but it lacks of maintenance,leaking water in bathroom basing,ac remote control did not work,lots of noise,no phone in room ,breakfast is decent..bed toooooooooooooo small for 2 people.
Stayed 4 nights in Sep 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will use again.
The hotel was very close to the plaza and center of the city. There were several tourist agencies nearby. The bedroom was clean, spacious and well ventilated. The staff was very nice and courteous: they made conversation with you and made you feel at home.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice wee hotel with good breakfast
First room was super nice, comes with a little fridge which is a cool bonus. Second room had pretty average air conditioning, and internet isn't amazing, but overall a nice spot!
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Hotel staff were very friendly, included breakfast was good but the Room was disappointing. Not very clean, the shower didn’t drain, etc..
Stayed 2 nights in Dec 2017

8/10 Good

Christy

Liked: Staff & service, room comfort
Great for quick overnight.
Relatively clean but sparse. Good air conditioning which was important! Super nice people.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the main square
We went a day earlier than planned to the hotel as there was a protest planned by the Indigenous People and there would have been no transportation to get there. The hotel easily dealt with our change of plan. Our room was a third floor walk but our luggage was carried up there for us. The foyer and our room were very effectively air-conditioned. It was L-shaped so offered some privacy to the three of us. No pictures on the wall and the ceiling with some damage. There was a television set and internet connections. Sometimes the connections were down for no known reason and electricity was off for 4 hours but i do not think this was the hotel’s fault. A cooked breakfast was included in the reasonable price. Also included were use of the facilities of the 5 star El Dorado Hotel a block away with swimming pool and restaurants. We felt safe there despite the protest going on for 2 days which caused all the shops to be shut and most restaurants. The protesters covered the streets in garbage and broken glass and set some fires. They were protesting the big oil companies that had pulled out leaving their land damaged and water polluted, and they felt that the government representatives were doing nothing to help them. Riot police were there to make sure things were under control and the streets not completely blocked so the rare motorcycle or pedestrian could get through.

6/10 Okay

nicola

Liked: Staff & service

8/10 Good

ANTONIO, Perth

Liked: Cleanliness, staff & service
Iquitos (La selva)
Was good close to shops and the family homes recommended for travelers Thanks

6/10 Okay

Christopher, Charlotte, NC

Liked: Cleanliness, staff & service
Disliked: Room comfort
Return stay from the jungle
We stayed at Hotel Dubai following a trip to the jungle. We wanted nothing more than a comfortable bed and a hot shower. Unfortunately we got none of those things. The water came out as a trickle and not very hot. The beds were like sleeping on wood. The saving grace for the hotel was the service of the hotel front desk. I cannot remember his name, but he assisted in fixing our reservation, pointing out where to go eat, helping find a store for my dad, and just provided great customer service. I would not go back unless they fixed the rooms to include hot water and a more comfortable bed, but they are extremely friendly.

2/10 Terrible

Joshua, Silver Spring, MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They WILL steal from you
It's unfortunate because I wanted to give this hotel a decent rating, however right after we checked out I noticed a wad of cash was missing from my wallet (which I always kept hidden in a drawer in our room). Our friends in the room next door also came back on the last day and saw someone had obviously gone through their backpack and had stolen their expensive sunglasses (and they didn't even try to clean up the mess afterwards). We were both very good about locking our door, but there was fishy business going on with the staff. The front desk guy kept telling us there is only one key per room so we had to leave our key with them if we wanted it cleaned, but that's a lie because we saw a guy who at least looked like a worker walking around with a huge set of spare keys, and we even saw him enter our room with them a couple times while we were inside the room. The employees seemed courteous enough during our stay, but when we confronted them about it upon checkout they just shrugged it off and said they'll check with the morning staff, but never got back to us. I've written several e-mails still with no response, so I can only assume they are all in on it together. They are a bunch of crooks who take advantage of tourists. DON'T LET THEM.

2/10 Terrible

Brian J, Denver

Disliked: Cleanliness, property conditions & facilities, room comfort
Not at all as described!
This was a horrible experience. After arriving at the hotel, we were told that they did not have any indication of either one of our reservations. After taking us up to our room, we were greeted by a room that was no bigger than the bed and did not have any of the amenities listed in the description. Even though promised, the room did have a bathroom, but rather a locked door that we were not allowed to enter. After complaining, we looked at a larger room, which contrary to their assertions, had not been cleaned and smelled of bleach. Since they lost our reservation, we opted for a different hotel. Depending on the cost and your length of stay, this may be an acceptable lodging option, but I would caution you!

10/10 Excellent

Sandra (Sandy), Whitehorse, Yukon, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally large room, comfortable bed, clean.
Just 3 short blocks from my rendezvous point. Very safe neighborhood. Helpful Peruvians everywhere. Close to all types of shopping and sightseeing and banks. Good memories!

6/10 Okay

Marvin, Mars

Liked: Cleanliness, staff & service
Decent place to stay
recently bought by El Dorado Plaza. Undergoing major renovations while I stayed. Potential to be very nice. Staff are friendly and helpful, fresh breakfast every morning was a nice plus. Poor wifi coverage on the far side of the building. Very good for the price and near lots of good restaurants in a safe part of town. Right next to a Mormon mission.

10/10 Excellent

RJ, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
I was in iquitos for the night and hotel dubai definitely took good care of me. Will stay again.

2/10 Terrible

George

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible experience
This hotel is under construction, bad experience. Staff don't know what they doing. No breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
nice place
spend some wonderful days

4/10 Poor

Rick, Lima, Peru

Disliked: Cleanliness, property conditions & facilities, room comfort
Jungle
There was no hot water , just one sheet on bed , sheets where stained , breakfast just OK

4/10 Poor

Alex, Costa Rica

Disliked: Staff & service, property conditions & facilities, room comfort
Very basic hotel with basic services.
No hot water in the room. After waiting for several minutes, no running water came out of the shower so be patient... Very noisy due to location near a busy intersection. No elevator available. Very basic breakfast.