Hotel Viena

2.5 star property

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View from property
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Exterior
Exterior detail
Quadruple Room | In-room safe, desk, free WiFi, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Revolucion 187, Zona Centro, Irapuato, GTO, 36510
  • Cathedral of Irapuato
    ‪8 min walk‬
  • Sergio León Chávez Stadium
    ‪3 min drive‬
  • Plaza Cibeles Mall
    ‪5 min drive‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪38 min drive‬

Room options

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • 258 sq ft
  • Sleeps 6
  • 3 Double Beds

Quadruple Room

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Viena

Irapuato hotel with free in-room WiFi
This smoke-free hotel features concierge services, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and a vending machine are onsite.
Hotel Viena offers 23 accommodations with laptop-compatible safes and complimentary bottled water. Cable television is provided.

Bathrooms include showers and complimentary toiletries. This Irapuato hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Viena features a vending machine, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Irapuato hotel also offers laundry facilities and a front-desk safe. Complimentary self parking is available on site.

Hotel Viena is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 9:00 PM to 9:00 AM; MXN 15 per stay; discounts available
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 15 per stay (328 ft away; open 9:00 PM to 9:00 AM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Viena Irapuato
Viena Irapuato
Hotel Viena Hotel
Hotel Viena Irapuato
Hotel Viena Hotel Irapuato

Hotel Viena Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 4 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

3.6/10

Amenities

5.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived, they said they didn't have my reservation but "lucky" for me, they had rooms available. So I paid for a room, in cash. When I got to my room, it smelled like sewage and it wasn't cleaned up. When I went down to tell them, they told me they'll clean it but that they found my reservation and that I had to pay more because I was quoted more in the reservation. Super unpleasant experience.
Stayed 1 night in May 2021

6/10 Okay

Zaniath, Katy, TX

Liked: Cleanliness, staff & service
It's okay
It was good

8/10 Good

Ismael

Stayed 1 night in Aug 2024

6/10 Okay

Alejandro

Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Doris

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El staff the servicio muy bueno pero el inmueble esta muy sucio. Muebles rotos, quebrados y todo muy sucio. Pero muy barato. Sin embargo toda la noche hay ruido dw carros afuera.
Stayed 2 nights in Aug 2023

4/10 Poor

Rosy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zxxxxx
Stayed 1 night in Nov 2022

10/10 Excellent

José de Jesús David, León

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Nov 2019

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto
Me gustó el hotel cumple con lo que se necesita un lugar para llegar a dormir.
Stayed 3 nights in Feb 2019

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Económico, comodo y básico.
El hotel es muy cómodo. Tiene lo básico si lo que necesitas es descansar, el personal es amable pero si hubo ciertos problemas al hacer mi check in porque no tienen el sistema ahí y le tuvieron que hablar a los que si tenían acceso al sistema. De ahí en fuera todo cómodo y bien.
Stayed 1 night in May 2018

6/10 Okay

Ricardo, Los Cabos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Regular SOLO PARA TRATAR de dormir
nadie dijo que NO hay ELEVADOR NI AIRE ACONDICIONADO, además, SOLO UN ABANICO QUE FUNCIONA A MUY BAJA POTENCIA
Stayed 2 nights in Mar 2018

8/10 Good

Cinthia rios, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
una buena estancia
muy buen servicio.
Stayed 2 nights in Oct 2017

4/10 Poor

Roberto, Morelos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instalaciones viejas, colchon mal estado.
Personal muy descortés, no cuentan con estacionamiento las 24 hrs. Hotel en mal estado.

4/10 Poor

Aracely, Aguascalientes

Disliked: Property conditions & facilities
Fotos engañosas
El hotel muy viejo,deteriorado,y le falta mucho mantenimiento, no tiene estacionamiento es en una pensión cercana donde el tipo que atiende se molesta porque entran y salen,sabanas viejas y rotas puertas oxidadas, las luces encendidas toda la noche en pasillos y escaleras y no dejan dormir porque las puertas tienen vidrio arriba y entra toda la luz,nada que ver con las fotos que publican la verdad muy decepcionada no es la primera vez que me pasa con hoteles que he reservado en la página.