This smoke-free hotel features concierge services, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and a vending machine are onsite.
Hotel Viena offers 23 accommodations with laptop-compatible safes and complimentary bottled water. Cable television is provided.
Bathrooms include showers and complimentary toiletries. This Irapuato hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Hotel Viena features a vending machine, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Irapuato hotel also offers laundry facilities and a front-desk safe. Complimentary self parking is available on site.
Hotel Viena is a smoke-free property.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available from 9:00 PM to 9:00 AM; MXN 15 per stay; discounts available
Roundtrip airport shuttle (surcharge)
Free self parking on site
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Free bottled water
More
Ceiling fan
Desk
Laptop-compatible safe
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Nearby parking fee: MXN 15 per stay (328 ft away; open 9:00 PM to 9:00 AM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Viena Irapuato
Viena Irapuato
Hotel Viena Hotel
Hotel Viena Irapuato
Hotel Viena Hotel Irapuato
Hotel Viena Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
When I arrived, they said they didn't have my reservation but "lucky" for me, they had rooms available. So I paid for a room, in cash. When I got to my room, it smelled like sewage and it wasn't cleaned up. When I went down to tell them, they told me they'll clean it but that they found my reservation and that I had to pay more because I was quoted more in the reservation. Super unpleasant experience.
El staff the servicio muy bueno pero el inmueble esta muy sucio. Muebles rotos, quebrados y todo muy sucio.
Pero muy barato. Sin embargo toda la noche hay ruido dw carros afuera.
Doris
Stayed 2 nights in Aug 2023
4/10 Poor
Rosy
Traveled with family and small children, Traveled with family
El hotel es muy cómodo.
Tiene lo básico si lo que necesitas es descansar, el personal es amable pero si hubo ciertos problemas al hacer mi check in porque no tienen el sistema ahí y le tuvieron que hablar a los que si tenían acceso al sistema. De ahí en fuera todo cómodo y bien.
Personal muy descortés, no cuentan con estacionamiento las 24 hrs. Hotel en mal estado.
Roberto
4/10 Poor
Aracely, Aguascalientes
Jul 22, 2016
Disliked: Property conditions & facilities
Fotos engañosas
El hotel muy viejo,deteriorado,y le falta mucho mantenimiento, no tiene estacionamiento es en una pensión cercana donde el tipo que atiende se molesta porque entran y salen,sabanas viejas y rotas puertas oxidadas, las luces encendidas toda la noche en pasillos y escaleras y no dejan dormir porque las puertas tienen vidrio arriba y entra toda la luz,nada que ver con las fotos que publican la verdad muy decepcionada no es la primera vez que me pasa con hoteles que he reservado en la página.