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Royal Isabela

4.5 star property

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Photo gallery for Royal Isabela

2 outdoor pools, free cabanas, sun loungers
Golf
Luxury Room | 1 bedroom, Frette Italian sheets, hypo-allergenic bedding
Front of property
Luxury Room | 1 bedroom, Frette Italian sheets, hypo-allergenic bedding

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Room service
$595
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
396 Ave Noel Estrada, Isabela, 00662
  • Guajataca Beach
    ‪6 min drive‬
  • Heavenly Spa
    ‪7 min drive‬
  • Playa Montones
    ‪12 min drive‬
  • Aguadilla (BQN-Rafael Hernandez)
    ‪23 min drive‬

Room options

View all photos for Nature View Double- Casita

Terrace/patio

Nature View Double- Casita

7.0 out of 10
Good
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Nature View King Bed - Casita

Terrace/patio

Nature View King Bed - Casita

10.0 out of 10
Exceptional
(2 reviews)
  • 1500 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View King Casita

Ocean View King Casita | Terrace/patio

Ocean View King Casita

10.0 out of 10
Exceptional
(5 reviews)
  • 1500 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Nature View Double- Casita (Accessible)

Terrace/patio

Nature View Double- Casita (Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 1500 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Royal Isabela

4.5-star Isabela hotel with private plunge pools
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services.
Royal Isabela offers 20 accommodations, which are accessible via exterior corridors and feature private plunge pools and indoor private hot tubs. Rooms open to furnished patios. These individually decorated accommodations have separate sitting areas and include fireplaces. Pillowtop beds feature Frette Italian sheets and down comforters. Refrigerators, coffee/tea makers, and minibars (stocked with some free items) are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

53-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 2 outdoor swimming pools are on site along with a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Royal Isabela features a golf course, 2 outdoor swimming pools, an outdoor tennis court, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 969 square feet (90 square meters) include conference space. This Tuscan-style hotel also offers spa services, a library, and a terrace. Complimentary uncovered self parking is available on site.

Royal Isabela has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Royal Isabela has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 25 to 40 for adults and USD 20 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Ecotours
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Library
  • Optional golf privileges
  • Outdoor tennis court
  • Pro golf shop
  • Spelunking
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Private plunge pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • 969 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 floor
  • 25 buildings
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 53-inch LCD TV with premium cable channels
  • Private plunge pool

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after hours will have a limited menu of food items that can be pre-ordered and left in the casita.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25 to 40 for adults, and USD 20 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Isabela Royal
Royal Hotel Isabela
Royal Isabela
Royal Isabela Hotel
Royal Isabela Resort
Royal Isabela
Royal Isabela Hotel
Royal Isabela Isabela
Royal Isabela Hotel Isabela

Royal Isabela Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 128 out of 154 reviews
Rating 8 - Good. 14 out of 154 reviews
Rating 6 - Okay. 10 out of 154 reviews
Rating 4 - Poor. 2 out of 154 reviews
Rating 2 - Terrible. 0 out of 154 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service
We loved it! The casitas are run down and something's like a shower head didn't work and the patio door was very hard to open and close at times but they are getting ready to renovate them. The staff was amazing! The grounds are absolutely incredible. We ate at both of the restaurants. The last day my eggs were too salty and we asked for toast and got a loaf. A few days before we had omelets and sour dough toast (actual toast) it was delicious. The golf restaurant has really great sandwiches, the fries come cold and you can not pay cash. Over all we did love it! We will be back for sure!
Stayed 4 nights in May 2025

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Excellent staff.
Stayed 4 nights in Apr 2025

6/10 Okay

Jenna

Traveled with family and small children
Liked: Cleanliness, amenities
The service for everything is pretty slow—food, transportation, etc. I would not order room service here, we did once and it was missing 3 things in the order, it was so slow and came cold. They took us to a private beach which we had a lot of fun at, and it was nice for our son. Other than that, really good food & drink. I enjoyed my time here but it’s overpriced, and the staff are not that knowledgeable EXCEPT for the bell hop guys.
Stayed 2 nights in Apr 2025

8/10 Good

ganesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall had an excellent stay, the property is fantastic and even though we had an island wide power outage the generators were on and we had no issues. Staff is great except the one lady at the front desk. Jota was a good experience just slow service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Isabela is just beautiful. The property, buildings, amenities and views are outstanding. The casitas are spacious and very comfortable. Staff go out of their way to make sure you have everything you need to make your stay great. Plan on doing most of your dining at the restaurant and golf grill on site since the resort is kind of out of way. Don’t worry, this isn’t a problem because the food is excellent. We loved our stay and hope to visit again!
Stayed 3 nights in Apr 2025

10/10 Excellent

parthiv

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great property
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous...The views from the restaurant as well as from my casita were breathtaking. I've never stayed somewhere so beautiful and serene. I loved the casita, the plunge pool, the room the bathroom, the tiny treats waiting in the casita, the bellman...EVERYTHING
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this resort so tranquil. I do recommend. The casita has 2 full size bed. Have private pool and a living area with a large bathroom with a humongous walk in shower.
Stayed 5 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROMANTIC PLACE!
Stayed 2 nights in Feb 2025

8/10 Good

Damian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Briana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay for myself and my daughter. Gorgeous property, delicious food using ingredients grown on their own farm. But the highlight was truly the activities…from hiking, to secluded beaches, to paddle boarding, to surf lessons, and e-biking…this was one of the funnest and most active vacations I’ve ever had. And the guides leading these excursions are knowledgeable, kind, and incredibly patient. What an unforgettable trip!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful place I have ever stayed! The staff went above and beyond to accommodate us, including finding a wireless phone charger from the chef when we had an issue with our phone. From the welcome drinks in our fridge, the amazing private pool and rain shower in the casita, the incredible food at the restaurant, to the entire area being quiet and perfectly maintained, we had the most amazing time! My boyfriend and I plan to be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
¡La experiencia fue única! La amabilidad del guardia de seguridad en la entrada; el trato, servicio y atención a todo detalle por parte de todo el equipo fue de primera clase. La magnífica experiencia culinaria en Jota, el servicio de su equipo en el restaurante, la barra y su coctelería fueron excepcionales. ¡Xiomara en Guest Services es amazing! Xiomara hizo que cada detalle fuese espectacular. La visita a la playa bien privada y una experiencia fenomenal. El conductor es tremendo empleado y super agradable. Royal Isabela es un lugar mágico y sus empleados hacen que sea una experiencia para recordar.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 couldn't recommend more.
Stayed 4 nights in Feb 2025

10/10 Excellent

Angela N

Traveled with partner
Liked: Cleanliness, staff & service
This place is a pure paradise. Gorgeous setting and absolutely relaxing. The resort restaurant is definitely 4 star. As for staff I wish there was a category greater than excellent. Everyone made us feel welcome and part of the community. We were definitely pampered. If you are looking for luxury, you MUST stay here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael, Syracuse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the staff were great!! l will definitely be back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jannalex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL
Stayed 3 nights in Nov 2024

8/10 Good

Brian, Saint Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facilities are amazing. Incredible private views. Very quiet. Paradise-like. Service under delivered on expectations. A few examples: lengthy wait for food once ordered, customer service didn’t pick up phone, no chef at golf club grill and therefore no breakfast, housekeeping forgot to restock mini bar. All signs that they are struggling with staffing. We had a wonderful stay despite these annoyances.
Stayed 2 nights in Jan 2025

10/10 Excellent

Enrique

Excellent stay for adults Good walk to a very private and wild beach area
Stayed 3 nights in Jan 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very beautiful and quiet. The casitas are very private and have beautiful views. Highly recommend the e-bike tour around the property with Jorge.
Stayed 4 nights in Dec 2024

8/10 Good

Adam

Liked: Staff & service, amenities, property conditions & facilities
We absolutely loved the Casita and food was excellent. The major issue with this resort is the lack of staff. We waited for at least two hours at every single meal which also included wrong food being delivered and wrong bills being handed out. This was very disappointing. This place has so much potential with more help.
Stayed 4 nights in Jan 2025

8/10 Good

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Everyone was extremely friendly. The room was beautiful, but could use a new bed, and the plunge pool could have been warmer. The food was expensive and a bit overrated.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nate

Stayed 3 nights in Oct 2024

6/10 Okay

Rishi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2024