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Not enough soap or toilet paper or other services but staff was helpful

Slow customer service.

This hotel was perfect for our stay in Ksamil. Great location close to middle of town so all main beaches were walkable, Easy on site parking and driving right off main road so you don’t have to dodge walkers and drivers on congested tiny roads. Breakfast was great, pool was wonderful for a quick cooldown away from beach. Staff was amazing, incredibly helpfull, fully above and beyond- would absolutely stay again if I end up back in Ksamil.

The hotel location was in an accessible area, allowing me to easily explore the city due to everything being walking distance. However, if loud noises bother you I wouldn’t recommend since I to located in the downtown area where you can hear all the traffic. The hotel receptionist Arsa was very welcoming and helpful allowing me to have a smooth check in/check out. There was however some type of leak in my bathroom when I got there but other than that the room was decent.