*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This Mediterranean hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. Concierge services and wedding services can be provided. A total renovation of this property was completed in November 2022.
Hotel Casa HX - Adults Only is a smoke-free property.
- Tile flooring in public areas
- Couples/private dining
- Number of outdoor pools - 1
- Rooftop terrace
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Front desk (limited hours)
- Tours/ticket assistance
- Year Built - 2019
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Pool umbrellas
- Total number of rooms - 19
- Television in common areas
- Number of floors - 4
- Number of buildings/towers - 2
- Wedding services
- Airport transportation (surcharge)
- Garden
- Multilingual staff
Room Amenities
Hotel Casa HX - Adults Only offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Minibar
- Daily housekeeping
- Private bathroom
- Bathrobes
- Free toiletries
- In-room safe
- Ceiling fan
- Premium bedding
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Egyptian-cotton sheets
- Individually decorated
- Pillow menu
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Wardrobe or closet
- Toothbrush and toothpaste not available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Roof Top HX - This rooftop bar serves breakfast and lunch.
Spa Services
- Facial treatments
- Massages on beach
- Massages
- Deep tissue massage
- Swedish massage
- Sports massage
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: USD 250 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Front desk opens daily at 7:00 AM
Front desk closes daily at 11:00 PM
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Gloves are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available through room service
Minimum guest age is 18
No gap period between guest stays
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 9:00 AM to 9:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Casa HX Hotel Isla Holbox
- Casa HX Hotel
- Casa HX Isla Holbox
- Casa HX
- Hotel Casa HX
- Casa Hx Isla Holbox
- Hotel Casa HX Adults Only
- Casa HX Optional All Inclusive
- Hotel Casa HX - Adults Only Hotel
Hotel Reviews
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