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Deluxe Apartments Holbox

3.5 star property

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Photo gallery for Deluxe Apartments Holbox

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Bicycling
Shower, rainfall showerhead, free toiletries, hair dryer
Superior Apartment, 3 Bedrooms | Garden view
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Kitchen
  • Room service
  • Parking included

Explore the area

Map
C/Erizo Esquina Pedro Joaquin Coldwell, Isla Holbox, QROO, 77310
  • Bioluminescence Beach
    ‪18 min walk‬
  • Holbox Ferry
    ‪19 min walk‬
  • Punta Coco
    ‪19 min walk‬

Room options

View all photos for Superior Apartment, 2 Bedrooms, Kitchen

Superior Apartment, 2 Bedrooms, Kitchen | 2 bedrooms, premium bedding, in-room safe, free WiFi

Superior Apartment, 2 Bedrooms, Kitchen

  • 969 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

2 bedrooms, premium bedding, in-room safe, free WiFi

Deluxe Apartment

  • 538 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Large Twin Beds

View all photos for Exclusive Apartment, 1 Bedroom, Private Pool

2 bedrooms, premium bedding, in-room safe, free WiFi

Exclusive Apartment, 1 Bedroom, Private Pool

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms | 2 bedrooms, premium bedding, in-room safe, free WiFi

Superior Apartment, 3 Bedrooms

  • 1076 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Large Twin Beds

View all photos for Traditional Apartment

2 bedrooms, premium bedding, in-room safe, free WiFi

Traditional Apartment

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen

Deluxe Apartment, 2 Bedrooms, Kitchen | 2 bedrooms, premium bedding, in-room safe, free WiFi

Deluxe Apartment, 2 Bedrooms, Kitchen

  • 861 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment, 2 Bedrooms, Private Pool

2 bedrooms, premium bedding, in-room safe, free WiFi

Exclusive Apartment, 2 Bedrooms, Private Pool

  • 861 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

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$154 nightly
The price was $277
The price is $154 total
includes taxes & fees
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About this property

Deluxe Apartments Holbox

3.5-star Isla Holbox aparthotel steps from Holbox Beach
Guests of this beach aparthotel will appreciate convenient onsite amenities such as a health club and spa services. Each apartment has 2 bedrooms and offers free WiFi and room service. Guests will find a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Housekeeping is available once per stay.
Deluxe Apartments Holbox offers 6 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Isla Holbox aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with cable channels. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Deluxe Apartments Holbox features an outdoor pool and a health club. The aparthotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This beach aparthotel also offers spa services, an arcade/game room, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Deluxe Apartments Holbox is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:30 AM and 10:00 AM.
Restaurante Deluxe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Restaurants on site

  • Restaurante Deluxe

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Free continental breakfast available daily 8:30 AM to 10:00 AM
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Entertainment

  • 40-inch TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Ecotours
  • Health club
  • Fishing nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 floors
  • 6 units
  • Bicycle rentals
  • Ecotours
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per person (one-way)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Deluxe Apartments Holbox Apartment
Apartment Deluxe Apartments Holbox Isla Holbox
Isla Holbox Deluxe Apartments Holbox Apartment
Apartment Deluxe Apartments Holbox
Deluxe Apartments Holbox Isla Holbox
Deluxe Apartments Apartment
Deluxe Apartments
Deluxe Apartments Holbox
Deluxe Apartments Holbox Aparthotel
Deluxe Apartments Holbox Isla Holbox
Deluxe Apartments Holbox Aparthotel Isla Holbox

Deluxe Apartments Holbox Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 39 out of 80 reviews
Rating 8 - Good. 23 out of 80 reviews
Rating 6 - Okay. 6 out of 80 reviews
Rating 4 - Poor. 5 out of 80 reviews
Rating 2 - Terrible. 7 out of 80 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Our stay for a family of four in the superiors apartment was wonderful. The
Stayed 6 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Deluxe apartments is a beautiful little gem, nicely nestled away from the downtown, but within walkable distance. The host and staff are very personable, welcoming, speak English, and are diligent at making sure that your needs are met. They are very accommodating, and respond quickly when any question or concern is raised. The unit we were in was decently equipped, and staff responded positively and quickly when we pointed out a few omissions. The bed was very comfortable and the large balcony surrounded by greenery was a great place for our morning coffee or afternoon board games. There is good water pressure and plenty of hot water, and the air conditioning and ceiling fan, provide the perfect amount of climate control for the room. The pool area is a nice little oasis that is very well maintained, and remains nice and refreshing through the day thanks to an abundance of palms providing some shade from the hot afternoon sun. The included Continental Breakfast is standard fare, but a more elaborate breakfast is available for a fee. The complex is within walking/hiking distance to Punta Ciricote, Punta Coco, as well as the main beach leading to the amazing sand bars. Highly recommend this little gem if you want to be close to town, but want something more serene and quiet for the evening/nights.
Stayed 13 nights in Mar 2025

4/10 Poor

Cheryl

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Pros: beautiful pool, public areas, shade, proximity to ocean/beach, dining options, cook was fantastic for paid breakfast and lunch. Free options were very basic but sufficient and tasty. Cons: no information given at check in, terrible housekeeping and we tipped every day-found cockroaches in the cupboards on day 8 and had to ask 3x to have the kitchen sanitized after they sprayed bug spray, 10 day stay and sheets only changed once. No blender or toaster in room as shown. Also so many travellers with large families staying above us and rooms are so noisy- we were woken up before 6 am daily. Front desk was not helpful with anniversary plans, bookings, or our concerns. At the end a lady front desk agent was wonderful but too little too late. We did not have high expectations -just wanted clean and friendly service. Would not return!
Stayed 10 nights in Jan 2025

10/10 Excellent

Kathryn

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was lovely and staff were very friendly. Due to transportation, we arrived an hour before checkin, and they allowed us to use all the facilities including the pool until our room was available. Excellent communication throughout our stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is an Amazing place. The Staff truely go out of their way to please. Walkable distance from town. The beach is just a block away. The pool is nice and clean. Cute basic breakfast and good coffee. Our deck had a private dip pool. Quiet and peaceful. Bikes to use. 10/10.

10/10 Excellent

Sandra L

Traveled with family
Liked: Cleanliness, amenities, room comfort
About a 30 minute walk to town by way of beach, roads flooded due to rainy season & Huracán Helene. They have an insight small cafe to get breakfast and lunch including great fries and burgers. Just a few minutes walk to beach and there’s a cafe Del Mar that sells food, smoothies, beer & cocktails, very good. Staff is extremely welcoming and helpful. They will arrange taxis for you. Areas are kept very clean. We experienced Hurricane Helene category 1 during our stay. This hotel is well prepared with a generator and water. We even had wifi throughout. They made us feel safe and kept in constant communication about procedures for island/hotel. We loved this place.
Stayed 11 nights in Sep 2024

8/10 Good

MANUEL FRAGOSO

Traveled with family
Disliked: Property conditions & facilities
Good location, friendly staff very attentive and quick to respond at any need ( store our luggagr a couple of hours when leaving property) and in general a very overall nice stay but it’s the attention to details that need to be taken care: -music too loud since 8 am till 8 pm.( some of us come here to rest, it’s a beautiful peaceful environment, don’t ruin it, put your music by the kitchen, at a low volume and it will be fine -Rooms need to be cleaned to perfection before guests arrive as well as every time cleaning is done any other day. Not enough kitchen utensils and way too small ( frying pans are a joke the size) I booked particularly this apartment to cook for my kids some mexican delicacies and I was not able. -room was very nice but it needs some maintenance ( paint in some walls is falling, door lock in slindiing door needs to be replaced ( wood where lock attach is literally gone , we couldn’t lock door, thankfully maintenance man came ASAP and fix it momentarily) -VIP SILVER member perk shall be waiting for us when we arrived and not given to us after complaining that room needs cleaning ( under the beds was very dirty) Nobody mention at time of booking that continental breakfast was offered so I brought coffee and bread. A nice stay that could have been a 10 if little details were taken care of.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second trip to Isla Holbox. The apartment was close to the beach and town. Room was confortable and had everything we needed. Air conditioning was cold. The complimentary breakfast offered each morning was a nice way to start our day. Be sure to bring mosquito repellant. We went through 2 cans in 6 days. There were many flooded roads which made walking a bit of an obstacle course. I saw several locals with rubber boots to their knees to navigate the flooding . Be prepared and wear appropriate footwear. Beautiful beaches and friendly people. We made the decision our final 2 nights to leave the island in anticipation of Hurricane Beryl and mive inland. We were sad to go, but it was the best decision for us.
Stayed 7 nights in Jun 2024

2/10 Terrible

Frank

Stayed 2 nights in Feb 2024

10/10 Excellent

Sara

Stayed 6 nights in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, room comfort

We really recomend this place and for sure we back

The place was beautiful and paceful, al staff was friendly and ready to hear us. On our welcome Juan explain all about the hotel and arroynd island, Don Jose fix the key o our room, and the amazin guys to the Restaurant Gabriel and Marcelo bring us the fantastic Food and service.
Stayed 1 night in May 2023

4/10 Poor

Crisanto J

Stayed 1 night in Sep 2022

6/10 Okay

Alejandra

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Roxana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family of 5 (2 adults, 3 children) spent a week at Deluxe Apartments Holbox. Overall, we had a nice stay and would recommend it. Pros: 1. Excellent location, one minute walk from the beach. 2. Staff was helpful in arranging transportation to and from the airport, and arranging a COVID test prior to our departure. 3. The apartment was clean and safe. Cons: 1. The pictures on Expedia show the terrace on the roof but do not mention that this is NOT a shared space, it is only available if you reserve the 3-bedroom units on the upper level. We had one of the 2-bedroom units on the floor level, and were told we could not access the terrace. This was disappointing, as it was not specified at the time we made the reservation. 2. There is quite a bit of construction happening on the property, so when we were relaxing by the pool, it was rather noisy. The construction area is hidden behind a fence, but it was rather loud and not very peaceful. 3. Although the hotel is not in a busy area, there are golf carts going by even during the night. We slept with the windows open and were occasionally woken up during the night due to the noise from outside. 4. As other reviews have mentioned, the breakfast is rather sparse. They had toast with butter and jam and Nutella, some fresh fruit (papaya and melon), some yogurt and granola, corn flakes and milk, and fresh orange juice and coffee, but the quantities were VERY limited and not enough for all of the guests.
Stayed 6 nights in Apr 2022

8/10 Good

lauren

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Feb 2022

8/10 Good

Douglas

Liked: Cleanliness, room comfort
The apartments were great. The pool area is wonderful and you are just a few blocks away from the beach.
Pool area
Stayed 2 nights in Oct 2021

8/10 Good

Dayana

Traveled with family
Liked: Cleanliness, room comfort

good place to stay.

Great Team. They tried to please us all the time and went above and beyond on their duties.
Stayed 3 nights in Jan 2021

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, room comfort

Zen

This place is SOOOO under rated, the entire experience was amazing! Place is Zen~ish, super relaxing, close to nature but better wifi than what I expected in Holbx. Staffs are top notch.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a very nice pool area and a very nice lanai/porch that we enjoyed every morning and every night, there was a nice breeze and wonderful tropical plants. There were mosquitos but we had expected that as this is a tropical island. The property was very quiet and we were all able to relax and sleep in every morning. The property is only 1 block from a beautiful beach that did not have the seaweed problem that they had farther into town. Please be aware if you book on Expedia you have to pay the property IN CASH (Pesos) when you are there, they do not take credit cards. We were able to get cash out of the ATM at the bank. They provide a small continental breakfast every morning (coffee, juice, cereal, milk, fruit, toast) The staff were all very nice and helpful.
Stayed 10 nights in Mar 2020

4/10 Poor

Verified traveler

Property it's self was okay. They told us the first day they would provide water and coffe
Stayed 7 nights in Jan 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
propery is clean and very good service for the host and people how clen te unit. exellent
Stayed 2 nights in Jul 2019

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities, room comfort

Great place for the price.

Great apartment. Amazing beach! It was dusty though. Made us all sneeze. Someone needs to give it a through cleaning.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , beach walking distance , friendly staff, great location great food great atmosphere
Stayed 2 nights in Jun 2019