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Ensueño Holbox and Beach Club

3.5 star property

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Photo gallery for Ensueño Holbox and Beach Club

Outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, bed sheets
View from property
Suite, 1 King Bed, Terrace, Partial Ocean View | Premium bedding, minibar, in-room safe, bed sheets
Beach nearby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Outdoor Space
  • Housekeeping

Explore the area

Map
Calle Cahuama con Calle Cherna s/n, Isla Holbox, QROO, 77310
  • Bioluminescence Beach
    ‪14 min walk‬
  • Punta Coco
    ‪15 min walk‬
  • Holbox Ferry
    ‪4 min drive‬

Room options

View all photos for Deluxe Apartment, Kitchenette

Deluxe Apartment, Kitchenette | Premium bedding, minibar, in-room safe, bed sheets

Deluxe Apartment, Kitchenette

  • 538 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, 1 King Bed, Terrace, Pool View

Suite, 1 King Bed, Terrace, Pool View | Premium bedding, minibar, in-room safe, bed sheets

Suite, 1 King Bed, Terrace, Pool View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Double Beds, Kitchenette, Garden View

Premium bedding, minibar, in-room safe, bed sheets

Deluxe Apartment, 2 Double Beds, Kitchenette, Garden View

  • 538 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite King Bed with Partial Ocean View and Balcony

Premium bedding, minibar, in-room safe, bed sheets

Master Suite King Bed with Partial Ocean View and Balcony

  • 646 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed, Kitchenette, Pool View

Deluxe Apartment, 1 King Bed with Sofa bed, Kitchenette, Pool View | Premium bedding, minibar, in-room safe, bed sheets

Deluxe Apartment, 1 King Bed with Sofa bed, Kitchenette, Pool View

  • 646 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Terrace, Partial Ocean View

Suite, 1 King Bed, Terrace, Partial Ocean View | Premium bedding, minibar, in-room safe, bed sheets

Suite, 1 King Bed, Terrace, Partial Ocean View

  • 538 sq ft
  • Studio
  • 1 bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Ensueño Holbox and Beach Club

3.5-star Isla Holbox aparthotel steps from Holbox Beach
An outdoor pool, a bar/lounge, and a poolside bar are available at this smoke-free aparthotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and tour/ticket assistance. Each apartment features a minibar, premium bedding, and a kitchenette with a stovetop. Free bottled water, a ceiling fan, and a hair dryer are among the other amenities that guests will find.
Ensueño Holbox and Beach Club offers 11 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchenettes with stovetops and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Isla Holbox aparthotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Ensueño Holbox and Beach Club is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:30 AM and 10 AM.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)

Kitchenette

  • Cookware, dishware, and utensils
  • Stovetop

Dining

  • Free continental breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Minibar
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Outdoor areas

  • Garden
  • Rooftop terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Outdoor pool (guest access) nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 11 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 340 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ensueño Apartments
Ensueño Holbox
Ensueño Holbox Aparthotel
Ensueño Aparthotel
Ensueño Holbox Beach Club
Ensueño Beach Club Aparthotel
Ensueño Beach Club
Ensueño Holbox and Beach Club Isla Holbox
Ensueño Holbox Beach Club Aparthotel
Aparthotel Ensueño Holbox and Beach Club Isla Holbox
Isla Holbox Ensueño Holbox and Beach Club Aparthotel
Aparthotel Ensueño Holbox and Beach Club
Ensueño Holbox Apartments
Ensueño Holbox
Ensueno Holbox Isla Holbox
Ensueño Holbox and Beach Club Aparthotel
Ensueño Holbox and Beach Club Isla Holbox
Ensueño Holbox and Beach Club Aparthotel Isla Holbox

Ensueño Holbox and Beach Club Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 193 reviews
Rating 8 - Good. 57 out of 193 reviews
Rating 6 - Okay. 8 out of 193 reviews
Rating 4 - Poor. 5 out of 193 reviews
Rating 2 - Terrible. 7 out of 193 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Glen

Stayed 6 nights in Mar 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, room comfort
Nice place
Nice clean place near the beach. Access to the beach club is great. Most of the staff is helpful.
Stayed 6 nights in Feb 2024

10/10 Excellent

Johanna

Liked: Cleanliness
Disliked: Property conditions & facilities
I have been coming to this particular resort since 2022. I absolutely fell in love with everything this place had to offer. The amazing vibes, to the staff who work here. Emilio from day 1 had been amazing, from providing us with much needed information and things to do. I couldn't be happier with this place. Now lets talk about Carolinda, the beach club. The food, ambiance, drinks, service are impeccable.

10/10 Excellent

Naira

Liked: Cleanliness, property conditions & facilities
love it

2/10 Terrible

Natasha

Traveled with group
Disliked: Room comfort
Try another place
I’m covered in bed bug bites. The hotel lost power and failed to provide air conditioning even after the power was restored several hours later. The room was much smaller that it appeared in photos. Breakfast was okay. Staff communication was great. Access to beach club was nice, but over priced. Island was flooded and taxis were a rip off. I’m covered in itchy open wounds.
Stayed 2 nights in Nov 2023

10/10 Excellent

Carmen, Carpentersville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice customer service Breakfast clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Rosario

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super family oriented! Loved the property! The only complaint is the Air conditioner… it gets pretty hot with only one AC unit in a family suite!
Stayed 3 nights in Jul 2023

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jun 2023

10/10 Excellent

Mariela

10/10 Excellent

Candice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed at the property for 7 nights, and absolutely loved every minute of it. The free continental breakfast beat our expectations. The property was extremely well kept, and beautifully landscaped. Amazing views from the top floors, which were public spaces. This really was cool as we were able to spend time lounging and swimming in privacy most days. A lovely boutique hotel. The room was perfect; very clean, with small kitchenette, comfortable beds, all linens provided, daily housekeeping when requested, and our own private patio with hammock, table/chairs was fantastic. We loved the availability of drinking water as you can never have enough and we were able to replenish our supply throughout each day. The manager Emelio and Gabby at the front desk were amazing, and helped us with bookings and provided valuable information about the island. Without those two our stay would have been much different, and we most likely would not have experienced as much as we did. The breakfast staff and cleaning staff were all extremely friendly and accommodating. The beach club was a 2 min walk from the resort, and the food, drinks, and ambiance was perfect. There were a few other restaurants and a small market about 1 minute away. We had some of our best meals at La Cabina. The most delicious pizza and margaritas. We will be returning, and we highly recommend this resort. There was nothing we did not like about our stay, it was one of our best trips ever!
Stayed 7 nights in Jan 2023

4/10 Poor

Carson

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities

10/10 Excellent

Francisco, Bellflower

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place and closed to beach everything was like I expected great front desk special thanks to Emilio for help us with what with need
Stayed 2 nights in Jul 2022

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

PATRICIA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The check in was great. Both ladies were very helpful. They helped me book transportation back to cancun. They were always friendly and ready to assist. The rooms were decent accommodations and love the space and proximity to the beach. We spent one day in Carolinda and enjoyed it. Breakfast was good and only wished it was served earlier then 830 so I could take advantage before leaving property. We only used the pool once to cool off and it was good. I would definitely recommend for the price and location. Plus the front desk ladies were superb. I would definitely use this resort if I go back to Holbox.
Stayed 3 nights in May 2022

10/10 Excellent

Eva johanna

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay and wish we could have stayed longer.
Stayed 4 nights in Mar 2022

10/10 Excellent

Jennifer W

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had such a great time! The breakfast was good, the staff was awesome, and the property was beautiful. The only tip I would give anyone is that you are billed for the eggs ( don’t pay at breakfast, you are billed for them on your room charge. Oh well, at least the super sweet servers got good tips on those days!) Thank you so much and I hope we are back soon!
Stayed 6 nights in Feb 2022

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
Could have been great.
Pros: Beautiful pool and grounds. Nice breakfast. When our taxi did not arrive on time on our last day, the staff helped secure one. Cons: Room (double, garden view) was in need of both cleaning and updating. There was black mold on the wall and ceiling above the showerhead and in other places as well. We chose a room with a kitchenette so we could make coffee early in the morning, but there was no coffee maker. I purchased instant coffee to make, but the stove ended up not working at all. One bed had a reading light next to it, but the other did not. The rooftop pool was closed for the entirety of our stay and the beach club was closed on Monday. Disappointing.
Stayed 4 nights in Jan 2022

4/10 Poor

expedia Relocation

Liked: Cleanliness
Disliked: Room comfort
Nice ground, very poor rooms
This review is rated solely on the standard of the rooms vs. the price paid. The grounds and customer service were good as far as we experienced, but we didn’t really stay around the hotel grounds throughout the day as the island is stunning. With regards to the rooms, these were by far the poorest rooms of our entire trip travelling around Mexico. The rooms are vary dated, and are in dire need of an upgrade as they are about 15-20 years old. The beds are old spring beds which were not comfortable at all and the bedsheets felt a little damp. the fridge in the kitchen didn’t work, there were tiles missing from the kitchen units, the curtains were old and missing curtain hooks, the shower was extremely poor and the tissue dispensers were the same as the ones you see in schools. For over £400 a night we would have expected a little luxury, however this ended up being the worst room of our trip costing over four times more than any other room we stayed in. If you’re after nice hotel grounds but very basic rooms then this is the place for you, otherwise I would suggest looking elsewhere.
Stayed 2 nights in Jan 2022

10/10 Excellent

Luis, Anaheim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is very relaxing and property is very well kept. Very unique design. Like a tropical getaway.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent service.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to beach. Free breakfast was good, we paid extra for eggs but they were well served. Young lady that was in front was super helpful!! Book any additonal tours, taxis, found golf carts close by. Everything was perfect
Stayed 3 nights in Jul 2021

8/10 Good

Yoandra

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place for us. Away from all the crowds. Staff were Amazing they went above and beyond. My toddler wanted milk really bad and one of staff members offer to go by more at market. We had a blast.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great environment, very poor internet or wifi signal
Stayed 2 nights in Jul 2021