Hotel Casa Lupita

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

Standard Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Casa Lupita

Hotel in Downtown Holbox
Tour/ticket assistance and free WiFi in public areas are available at this hotel. Weekly housekeeping is available.
Hotel Casa Lupita offers 6 accommodations, which are accessible via exterior corridors and feature air conditioning. Bathrooms include showers. Housekeeping is provided weekly.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Casa Lupita features a terrace and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests.

Hotel Casa Lupita has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours at scheduled times and on request

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 9:00 AM - 4:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: MXN 200 per night
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Heating is not provided
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
Free WiFi in public areas has a 2-device limit

Property is also known as

Casa Lupita Isla Holbox
Hotel Casa Lupita
Hotel Casa Lupita Isla Holbox
Hotel Casa Lupita Hotel
Hotel Casa Lupita Isla Holbox
Hotel Casa Lupita Hotel Isla Holbox

Hotel Casa Lupita Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 44 out of 164 reviews" "
Rating 8 - Good. 81 out of 164 reviews" "
Rating 6 - Okay. 29 out of 164 reviews" "
Rating 4 - Poor. 7 out of 164 reviews" "
Rating 2 - Terrible. 3 out of 164 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
I like simple room. We need a place for sleep and take a shower and it was good.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great location, very friendly staff!
Stayed 2 nights in Dec 2019

8/10 Good

Fernando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beach, restaurants, within walking distance
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Way to expensive for what you grt. Would never again pay this amount for this stay
Stayed 1 night in Feb 2019

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem in Holbox
Great location centrally located near restaurants and blocks from the beach. Difficult to find check in as it was in the restaurant Olivers below the actual rooms. Staff wasn't fully bilingual so be prepared and patient.
Stayed 4 nights in Jan 2019

8/10 Good

Tesla

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Great location next to the plaza. The room was clean and the bed was comfortable. I could not get a wifi signal in my room, the AC did not work, and it takes some finesse with the key to open the door. Other than that it was a good place to spend a few days during the winter, an enjoy Holbox.
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

J

Liked: Cleanliness, amenities, property conditions & facilities
Location is great, staff was great while checking in. Not sure whether to put it down here since i have no proof, but some peso’s were “misplaced” after my room was cleaned. Apart from that, everything ok
Stayed 3 nights in Nov 2018

10/10 Excellent

Adam&Candice, Gold Coast, QLD, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Casa Lupita
Close to everything including the beach, comfy beds and enjoyable stay. The burgers at the restaurant were great too
Stayed 2 nights in Jun 2018

10/10 Excellent

Regina

Adventure of a lifetime
My The guest service were very welcoming and helpful like the restaurant underneath and how I have a 1950s Same when I checked out they were very helpful and keep in mind luggage safe at the hotel while I still went around the town for about 3 1/2 hours or so the hotel is really close to moles to everythin same when I checked out they were very helpful and keep in mind luggage safe at the hotel while I still went around the town for about 3 1/2 hours or so the hotel is really close to Everything
Stayed 2 nights in Aug 2018

8/10 Good

Bronia

Liked: Room comfort
Simple accommodation, close to everything
Hotel is above a burger restaurant. The photographs didn't show that. The stairs are high steps and there is a slippy area at the bottom. Room was clean and beds comfortable. A few broken things like the safe and lights but overall those things didn't matter as the a/c was good and you are staying on the main square and very close to the beach.
Stayed 4 nights in Aug 2018

8/10 Good

Michele, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Walking distance to the beach and restaurants.
Stayed 3 nights in Jul 2018

2/10 Terrible

ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel!
Don’t stay here! The first night at check in, our room was not available so they manager got us a room at another hotel that was 3 blocks away! No apologies by staff. Second day we got our room, but the AC did not work. I went to complain to front desk (8pm) and they sent someone to go check it out. Around 8 am the owner showed up in our room and placed his hand on the AC unit and stated “the air is cold, what are you complaining about?” Rudeness!!! They did not move us from the room, they did not fix the Ac! We were sweating all nights what a horrible nightmare! Don’t waste your money here, go elsewhere!!!!! Never again! F-
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!! It is right across from the main plaza. It is a small, clean, awesome hotel. I will be coming back! Staff is great too.
Stayed 5 nights in Apr 2018

4/10 Poor

Shawn P.

Busy town center location
While Hotel Casa Lupita sat directly on the main square in Holbox, we found almost immediately that was not where we wanted to be. The rooms are not particularly charming and are located above a restaurant and shops. The area is loud, so finding peace at the end of the day is near impossible. We didn't find the room to be particularly dirty, it was simple and basic. The shower head pours water out of a shell that after you turn the water heater on for 15 minutes dumps water onto your head like a water hose. For the money I suppose this place isn't awful, but it's definitely not the Holbox experience we were looking for.
Stayed 1 night in Dec 2017

8/10 Good

Ramiro B

Liked: Room comfort
Disliked: Staff & service
Holbox
The receptionist wasn't very friendly, they need a better customer service. Although we didn't need it, the Air conditioner wasn't working. The ubication is excellent and good price

10/10 Excellent

MC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 3 star hotel!
Location is awesome, center of town, 30 seconds to plaza.Style, nice Mexican architecture, white and yellow with plants, and a nice patio. Very comfortable, Store, right next to hotel to buy water, beer, juice..shampoo. Staff very nice too. The hotel is exactly how it is described, actually prettier when you see it. If you want a 5 star resort, not for you. If you like a very clean, Mexican style hotel, where you can walk everywhere, this is it!

8/10 Good

valeria S, Brooklyn NY

Liked: Staff & service, property conditions & facilities, room comfort
Nice little hotel right on main square. We were upsatairs in the back so it was very quiet. Affordable and especially grwatcwithavtoddler since everything you need is just downstairs. 2 minute walk to beach. Book it!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel newly renovated hacienda nicely done with modern touch but still looks old nice pool garden kinda close to center of town buses or taxi close by William was in charge he told where to go places to eat very helpful

8/10 Good

Crista, Portland, OR

Liked: Staff & service, property conditions & facilities
Good location and value
Great little place located in the square!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holbox trip
Basic hotel in centre of town. Close to beach. To ger around it recommended to take the golf cart taxis which are very reasonable. Roads are made of sand and when it rains there are lots of puddles that take 3 days to dry out. Walking the streets is difficult. Best to walk on the beach. Still seaweed. Very laid back island. It was a nice experience.