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Las Nubes de Holbox

4.0 star property

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Photo gallery for Las Nubes de Holbox

3 outdoor pools, pool umbrellas, sun loungers
Master Suite Las Hamacas | View from room
Food and drink
Food and drink
Junior Suite, 2 Double Beds, Ocean View | Premium bedding, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Spa
  • Room service
  • Breakfast included

Explore the area

Map
Paseo Kuka s/n, Isla Holbox, QROO, 77310
  • Paseo Kuka Beach Path
    ‪1 min walk‬
  • Holbox Beach
    ‪3 min walk‬
  • Punta Mosquito Beach
    ‪5 min walk‬

Room options

View all photos for Bungalow, 2 Double Beds, Garden View

Premium bedding, in-room safe, individually decorated

Bungalow, 2 Double Beds, Garden View

  • 382 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite Las Hamacas

Master Suite Las Hamacas | Premium bedding, in-room safe, individually decorated

Master Suite Las Hamacas

  • 689 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Las Nubes Partial Oceanview

Master Suite Las Nubes Partial Oceanview | Premium bedding, in-room safe, individually decorated

Master Suite Las Nubes Partial Oceanview

  • 495 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Ocean View

  • 495 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View

View from room

Junior Suite, 1 King Bed, Garden View

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Double Beds, Ocean View

Bungalow, 2 Double Beds, Ocean View | Premium bedding, in-room safe, individually decorated

Bungalow, 2 Double Beds, Ocean View

  • 382 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite junior, 2 camas dobles, vistas al jardín

Suite junior, 2 camas dobles, vistas al jardín | Premium bedding, in-room safe, individually decorated

Suite junior, 2 camas dobles, vistas al jardín

  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | Premium bedding, in-room safe, individually decorated

Junior Suite, 2 Double Beds, Ocean View

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Bungalow, 1 King Bed, Garden View

Bungalow, 1 King Bed, Garden View | Premium bedding, in-room safe, individually decorated

Bungalow, 1 King Bed, Garden View

  • 382 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite El Mar

Master Suite El Mar | Premium bedding, in-room safe, individually decorated

Master Suite El Mar

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Las Nubes de Holbox

4-star Isla Holbox hotel walkable to Holbox Beach
Spend the day catching some rays at Las Nubes de Holbox's private sand beach, relaxing by one of the hotel's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Las Nubes de Holbox offers 27 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include hair dryers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
A private beach and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Orquidea. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Las Nubes de Holbox you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. This beach hotel also offers a rooftop terrace and a garden. Complimentary self parking is available on site.

Las Nubes de Holbox has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
El Sabor de Las Nubes - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
La Nube de las Nubes - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sabor de Las Nubes
  • La Nube de las Nubes

Things to do

  • 3 outdoor pools
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Kayaking

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 33.00 per person, per night for adults; MXN 33.00 per night for guests aged 4-12 years old. This tax does not apply to children under 4 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Las Nubes
Las Nubes Holbox
Las Nubes Hotel
Las Nubes Hotel Holbox
Las Nubes Holbox Hotel
Las Nubes de Holbox Hotel
Las Nubes de Holbox Isla Holbox
Las Nubes de Holbox Hotel Isla Holbox

Las Nubes de Holbox Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 291 reviews
Rating 8 - Good. 61 out of 291 reviews
Rating 6 - Okay. 22 out of 291 reviews
Rating 4 - Poor. 16 out of 291 reviews
Rating 2 - Terrible. 14 out of 291 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vista y diseño de la propiedad
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being next to the natural preserve the animals and birds visit the property. Tropical paradise
Stayed 3 nights in Oct 2024

2/10 Terrible

Juana

Stayed 2 nights in Oct 2024

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an oasis. It’s so peaceful and quiet and we had the whole pool to ourselves and the sand bar was so easy to get to. Front desk was very accommodating and ordered us a taxi whenever we wanted to go into town or we just walked along the beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las nubes has breathtaking views of Holbox! We absolutely loved everything about our time here. We really enjoyed the breakfast (although the friendly/hungry iguanas were an unexpected surprise)! The hotel provided bikes that we used most days to explore the beautiful town and eat/drink at different locations. Staff were super friendly and service was excellent. The day club was amazing! Love that they played Mexican music when we requested it. The ocean near the hotel was calm and relaxing! Our room had the most incredible views! Can’t wait to come back!!!! I’d recommend this place 10/10!
Stayed 4 nights in Aug 2024

10/10 Excellent

ROBERTO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet… awesome view…
Stayed 2 nights in Jun 2024

8/10 Good

HAYES CHADWICK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lenny, the restaurant manager, greeted us the first night upon arrival and made sure to leave her number in case we needed anything. The included breakfast was always delicious. Oswaldo was there every morning to greet us with coffee and pastries and fruit and a mini Spanish lesson. Dinners are not included by were still very good. Room was clean. Beach was clean. We only went to the beach club one time. It was ok. Drinks were pretty weak. But the view and everything was perfect. I just wish it would have quit raining and that the downtown area was not mud puddles but I can't blame that on the hotel.
Stayed 6 nights in Jun 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

jakub

Traveled with partner
Liked: Cleanliness, amenities
Was "upgraded" to different , pricier room that we we did not ask for ... we wanted bungalow. .. morning staff played radio boombox early , service workers talking loud in the morning ...
Stayed 4 nights in Apr 2024

4/10 Poor

Caroline Alice

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is a 3 star hotel - the 4th star is the location. You’re paying for the view and access to the sea. It’s beautiful and quiet, except near the beach club where the music is loud. However the hotel is let down by the staff and service. I’ve never stayed anywhere quite like it. It took me 2 hours to get a margarita one afternoon with no apologies or explanations. I stopped eating lunch because ordering it was just so difficult every time. If you want food, I worked on the premise that you need to order at least 90 mins before you are hungry, and be prepared for them not to have an ingredient. Over 5 days I was told they had no bread, tea, jam, butter, limes, cheese…. The cleaning staff are wonderful. But the service is so abysmal you start to wonder if you’re the subject of a joke. Then you get reminded frequently that tips are not included in the prices and you realise it’s not. The food is deeply average, but if you want something else you have to take a golf cart taxi to and from Holbox central, which is 150-200 Mexican pesos one way. Because the service is so bad, the bar and restaurant are mostly a ghost town with very little atmosphere. I had a junior suite with a sea view. It was nice, but I had no privacy. There was a swimming pool right outside my room, and curtains that did not close properly unless I used a hair clip to keep them that way. The shower had a window that meant people could see me showering from the pool. I would not go back.
Stayed 5 nights in Mar 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaven on earth
Stayed 3 nights in Mar 2024

6/10 Okay

Emily, Miami

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Las Nubes hotel is a 4 star hotel just like casas tortugas… at least 2 of them should be removed. The situation-location of the hotel is PRICELESS the original architecture and construction delightful… (this is why they are still in business) Yet the state of it sad Very cheap sandy rough feeling sheets. We paid extra for the hidrojet tub that wasn’t functioning - regardless we soak in the ocean front tub everyday it was fantastic it could have been wonderful!- The bubbles liquid soap was rancid and when I asked for a new one there answer was “we dont have any more” We ordered room Service and everything came covered in plastic wrap Then the plates staid two full days in our bedroom even though we requested them to be taken away. Included breakfast is what I believe is served in jail… the worst bread, watery sugar “juice” Their “a la carte” menu was OK though. We did enjoy the room service food and their mezcalitas best in town.. we never ate there again. So many wonderful options around the island They have a “beach club” with the must annoying music reggaeton, electronic like cancun party music… all of the guests staying at the same time as we did complained about it. Yet every day the same music for what we ended up spending our beach day at Mawimbi (paradise) Hotel owner! understand this: people going to holbox are looking for SILENCE
Stayed 5 nights in Mar 2024

2/10 Terrible

Gabriela

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience and hotel
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
No access to the deck
Ocean water was used to fill pool
This was the hotel they sent us to where water was clogged and we couldn’t shower.
Stayed 3 nights in Feb 2024

4/10 Poor

Kiel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked and paid in full a month in advance and arrived to my room being given away to someone else. No other rooms available. I was forced to sleep on a guests sofa. The hotel did nothing to create a solution. I finally got a room after 2 days, and the room was nice and clean, but the biggest issue with this hotel is the incredibly rude and unhelpful staff, Ive never felt so unwelcome at a hotel before, the hotel is tired, lacks amentities, smells terribly of rotting seaweed, and the dining options are limiited. Dont stay here. Many other nicer hotels closer to town that are much nicer.
Stayed 5 nights in Feb 2024

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a storm come in and we got flooded. The staff were amazing. They helped us move our room which was a water front room. The staff are incredibly attentive and super helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect beachfront stay
Top quality hotel, with a great location being the closest hotel to Punta Mosquito and the nature reserve. We loved our beachfront bungalow which looked out over the sea. Service was excellent - particularly Orlando
Stayed 3 nights in Jan 2024

2/10 Terrible

Carolina

Stayed 1 night in Jan 2024

8/10 Good

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
Stayed 3 nights in Dec 2023

10/10 Excellent

Livier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Oct 2023

10/10 Excellent

Samuel

Stayed 1 night in Oct 2023

10/10 Excellent

Christian, Parker

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! The staff was so friendly and accommodating. The room and hotel are beautiful and we were happy we could stay somewhere off the beaten path from the rest of the island
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service
Excellent staff and service
Stayed 4 nights in May 2023