Punta Caliza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Punta Caliza

Exterior
Family Double Room, 2 Queen Beds, Pool View | In-room safe, free WiFi, bed sheets
Aerial view
Front of property
Hallway

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Paseo Kuka sn, Isla Holbox, QROO, 77310
  • Holbox Beach
    3 min walk
  • Holbox Letters
    10 min walk
  • Holbox Church
    10 min walk

Room options

Family Double Room, 2 Queen Beds, Pool View

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Punta Caliza

3-star Isla Holbox hotel steps from Holbox Beach
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, spa services, and concierge services.
Punta Caliza offers 14 air-conditioned accommodations with safes and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers an outdoor pool, spa services, and a terrace.

Punta Caliza is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 11:00 AM.
Punta Caliza has a restaurant on site.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Reflexology

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property from September to December; the rest of the year they are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted from September to December

Property is also known as

Punta Caliza Hotel Isla Holbox
Punta Caliza Hotel
Punta Caliza Isla Holbox
Punta Caliza Hotel
Punta Caliza Isla Holbox
Punta Caliza Hotel Isla Holbox

Punta Caliza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 194 reviews" "
Rating 8 - Good. 26 out of 194 reviews" "
Rating 6 - Okay. 12 out of 194 reviews" "
Rating 4 - Poor. 2 out of 194 reviews" "
Rating 2 - Terrible. 2 out of 194 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous and very unique
Stayed 3 nights in Jul 2024

10/10 Excellent

clay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

2/10 Terrible

matt

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this place. Power outages daily, and their generator only powers water. Neighboring hotels have full generators; choose one of them. There were about 15 things that went wrong during our (Honeymoon) stay, but I'll just stick to the worst: I made a cup of coffee in the room with the Nespresso machine they provided. I took a sip, and it tasted like alcohol. I had not had a drop of alcohol in over four years. My wife and I are both sober. We told them this when they offered us a welcome drink at check-in. I smelled the tank of the Nespresso, and it smelled like alcohol. I brought it to the front desk, and an employee working named Irving agreed that it smelled like alcohol. My wife went back up a bit later, and he said that he and the rest of the staff figured out it smelled and tasted like gin. ** Management refused to speak to us during our entire stay there, instead relaying info through the front desk staff. We told them we drank a lot of coffee and even requested extra Nespresso pods. I am trying not to think that the gin in the tank was intentional because we complained about some issues after we saw our room, but based on how we were treated the rest of our stay, I can't rule it out. Additionally, the beach club included in the room's cost was covered in seaweed and unswimmable. The staff at the club told us the entire island was inundated. We luckily found out day 2 that Punta Coco had clean beaches, so we spent $100 a day on cabs and chairs elsewhere. Avoid.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A True Oasis in Holbox. Mexico
Our recent stay at Punta Caliza in Holbox, Mexico was an absolute dream come true. This enchanting hotel left me spellbound with its extraordinary design, breathtaking location, impeccable service, delectable food, and inviting pool. The staff's attentive and personalized approach added an extra touch of magic to the entire experience. Punta Caliza is a true gem that we can't recommend enough and will return again and again!
Stayed 5 nights in Jun 2023

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
5/5 absolutely adored this beautiful hotel - the staff was so accommodating and everything from the rooms, breakfast, to the location was perfect. we agreed that this was the best place on the island
Stayed 4 nights in May 2023

6/10 Okay

rebecca

Liked: Staff & service
Disliked: Cleanliness
Overpriced
I’m just getting around to jot down my opinion of this place. Property is ok. Staff was ok. Food was good. We had an issue with the shower. The water wasn’t draining and it smelled awful. Long story short, my husband pulled out the biggest, grossest, smelliest hair ball I have ever seen. When we brought this up to the front desk he told us to send an email to the owner-which we did and never received a reply. Our room also had massive spider webs. The bed was comfortable. There are two robes in each room and one was used and hanging up outside the door to the pool. I can’t remember the young smiley staff who was practicing his English but his vibe was everything. We loved him.
Right outside the bedroom
Little Pool outside of each room
Massive stank hairball pulled from shower drain
Just some $ for size reference
Stayed 1 night in Dec 2022

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heaven on earth!
we adored our stay at the punta caliza — the food was great, staff was so friendly, and of course the overall ambience was so chic and stylish! the included breakfast in the morning was such a special treat, and we loved the beach club area as well. recommend it wholeheartedly!
Stayed 4 nights in Apr 2023

10/10 Excellent

Ayala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a perfect place with perfect hosts and wonderful design and energy. We absolutely loved it!
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

Eve Abrahams

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It is on the quiet side of town and it is an absolutely beautiful property. The food is delicious and the staff is very friendly and helpful.
Stayed 2 nights in Jan 2023

8/10 Good

Parandosh

Stayed 2 nights in Jan 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Fantastic place, AMAZING food, wonderful staff and beautiful architecture! Don’t worry about it not being oceanfront. The ocean is a two minute walk away and they have a nice beach club for guests on the beach.
Stayed 5 nights in Jan 2023

10/10 Excellent

Maximiliano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful property. We love the design and the quality of the property. Staff very friendly and helpful.
Stayed 6 nights in Aug 2022

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true escape
The architecture was what drew me to this property. The beautiful red cedar, the gorgeous lines of the building… it’s so serene and well appointed. The service was also excellent. The front desk/bar staff did double duty but never made you feel like they were too busy to help. They were so friendly and attentive. I only wish it were warmer when we were there because the pool was super cold and to be honest, didn’t look all that clean during our short stay. I would still stay here again despite the longer trek to Isla Holbox! Oh, and Siena the hotel dog is so cute and well behaved. We loved having her around at breakfast.
Stayed 4 nights in Nov 2021

10/10 Excellent

Erika, Irvine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Punta Caliza is absolute paradise in Holbox. We were welcomed by an extremely friendly staff (Cerillo, Brenda and Alex) during a rainstorm, with flowers in our room to commemorate our anniversary and welcome drinks. Our room was beautiful, very clean, quiet, and architecturally brilliant. We enjoyed our delicious morning breakfasts, talks over drinks with the great staff, we even met the owners who were also very friendly and sweet, we'll miss our lunches and late night snacking. The beach is also only a short walk away as well as the center of Holbox and their beach club is amazingly cute! This hotel and its people made our first stay on the island amazing! We highly recommend Punta Caliza to everyone.
Stayed 2 nights in Sep 2021

10/10 Excellent

linda

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people, the place, the pool. All outstanding.
Stayed 6 nights in Jul 2021

8/10 Good

Deborah

Stayed 2 nights in Jul 2021

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

10/10 Excellent

Ian Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

6/10 Okay

Stephen

Disliked: Cleanliness, property conditions & facilities
WARNING - unsanitary conditions
WARNING - We stayed at Punta Caliza for 2 days. When arriving at the Hotel we noticed that the pool, which was the main reason we choose this hotel, was dirty. The water was green which is a sign of no chlorine being in the water. Chlorine is essential to keep the water safe and free of dangerous pathogens that make you sick. It is critical to use the correct amount of chemicals, especially in Mexico where they use non-potable water to fill pools and in the main water supply for Holbox Island. After much hesitation I decided to put my feet in the water. I tried to step out of the room where there is a small 4x6 private pool next to each room. I stepped into the water and completely fell in to a 5’ deep pool. There was no step and no warning how deep the pool was. The next day when arriving at the airport I began to feel sick. I had terrible stomach pains. When we arrived back home in the US I had severe diarrhea and vomiting for 7 days. I emailed the hotel and they very rudely responded that the “pool is safe”. But I know that the pool water was green and I didn’t see any moving water or filtration system working. The photos of Punta Caliza show rooms that are connected to the main pool. I believe the dirty unsanitary pool water made me sick and I had a terrible case of Travelers Diarrhea. Now I have to worry about some parasites growing in my stomach and it will be necessary to take powerful medicine to kill any worms! Photo shows green water and mold growing on walls!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. They coordinated the whole transfer to and from the hotel. Food at the hotel was fantastic. Breakfast everyday was 10/10. Highly recommend! Will stay there next time I am in Holbox.
Stayed 6 nights in Jun 2021

10/10 Excellent

Leni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The coolest Hotel in Holbox
A very unique Hotel, the architecture is amazing so perfect for the island of Holbox the rooms are very confortable and beautiful surrounded with tropical woods and a soon as you wake up you can plunge in to the pool . The service is great so friendly and food is outstanding
Stayed 3 nights in Apr 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Great location. Unique design. Clean. Charming.
Stayed 1 night in Mar 2021

10/10 Excellent

Ileana Ivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020