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La Palma Holbox

3.0 star property

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Photo gallery for La Palma Holbox

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Interior
Exterior
Aerial view
Family Room | Free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Canane 5, esq. Calle Jeronimo de Aguilar, Isla Holbox, QROO, 77310
  • Holbox Beach
    ‪5 min walk‬
  • Holbox Letters
    ‪5 min walk‬
  • Holbox Ferry
    ‪6 min walk‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 2 Queen Sofa Beds

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 King Bed

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View from property

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  • Free WiFi
  • Air conditioning
  • Housekeeping
4.3 out of 5, Excellent, (47)
The price is $76
per night
includes taxes & fees
May 24 - May 25
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About this property

La Palma Holbox

3-star Isla Holbox hotel walkable to Holbox Beach
This hotel features an outdoor pool, a garden, and a front-desk safe. WiFi in public areas is free.
La Palma Holbox offers 16 air-conditioned accommodations with complimentary toiletries and ceiling fans. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
La Palma Holbox features an outdoor pool, a terrace, and a garden. Public areas are equipped with complimentary wired and wireless Internet access.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number MHO191129LY8

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

MOON DREAMS HOLBOX
La Palma Holbox Hotel
Tropical Suites by MIJ
Tropical Suites Holbox
La Palma Holbox Isla Holbox
Tropical Suites by Baleine Group
La Palma Holbox Hotel Isla Holbox

La Palma Holbox Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 189 reviews
Rating 8 - Good. 32 out of 189 reviews
Rating 6 - Okay. 12 out of 189 reviews
Rating 4 - Poor. 4 out of 189 reviews
Rating 2 - Terrible. 13 out of 189 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remote Retreat

A great location to stay in Holbox, just far away from the main square to be quieter, but still only a 2-3 min walk away from it. Spent some time working remote, and the wifi worked great, and even reached to the open air roof. Front desk staff was helpful, and the rooms were clean and comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Issamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was more than what I expected. I got more of an apartment than a room. It had a a big living room. The bed was very comfortable and had many pillows. The room and common areas were clean. The pool area was nice and rooftop was amazing for sunrise and sunset. Staff was very friendly and helpful with my questions. It’s 4 blocks from the beach and 2 blocks from the central area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always love staying here. more towels and more hooks would be great but absolutely will come back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic accommodations close to the town square. We would stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great for familes

We truly appreciated the Family Room. Two nice and comfy bedrooms with 3 beds total, a massive living and dining area (no stove but with microwave and big fridge). It had very hot water in the bathroom and the pool was old but wonderful. In general it’s dated but functional and nice. I do with they provided more utensils and plates in the family rooms. This would make a big difference. We left some behind for the next family, which hopefully will be helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlena

Stayed 5 nights in Sep 2024

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location, great staff, would love to come back! Thanks for everything!
Stayed 1 night in Oct 2024

10/10 Excellent

BRITT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, super comfy bed, pool area great, rooftop for sunset amazing and aircon and book out blinds amazing 10/10
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in May 2024

10/10 Excellent

Sami, Dearborn Heights

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

amjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is consistently clean with fantastic cleaning staff who do a great job every day. I had a wonderful week-long stay, sleeping well each night thanks to the blinds on the windows and the quiet atmosphere in my room despite its proximity to the pool. The front desk always had someone available, and there was fresh water to drink (although it was slightly warm) along with a fridge in every room. The hotel is super close to downtown, restaurants, and there's an awesome Restaurant serve pizza and taco joint right across!
Stayed 7 nights in Mar 2024

8/10 Good

Sara Karolina

Stayed 6 nights in Feb 2024

10/10 Excellent

Ronald

Stayed 2 nights in Jan 2024

10/10 Excellent

Iliana Jaime, Fresno

Stayed 1 night in Jan 2024

10/10 Excellent

catherine

Stayed 5 nights in Dec 2023

10/10 Excellent

Cristian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff is very very nice and helpful. Very natural vibe and is close to restaurants & a short walk to the beach. We would definitely stay here again. The hotel is maintained very well and the rooms are large and spacious.
Stayed 5 nights in Dec 2023

2/10 Terrible

Fiona, Etobicoke

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property in a a great location near the centre of town and an easy walk to the beach and ferry. Staff were helpful and friendly, the room exceeded expectations and was very spacious and comfortable. The grounds are beautiful and lush with a great pool. Would absolutely stay again!
Stayed 4 nights in Nov 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing we did not like. Super hosts...!!! You really are their guest. The rooftop has a good view of sunset, although awesome view of sunrise. If you're seeking a great stay at a boutique hotel, easy to walk everywhere to enjoy Holbox and experience cultural living, Do Not Miss the chance to stay here. It's everything you could ask for
Stayed 5 nights in Nov 2023

10/10 Excellent

Rina

Stayed 1 night in Nov 2023

2/10 Terrible

MIRNA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property and furniture needs a desperate upgrade. Everything is ages old, in addition, the staff is lacks customer service and hospitality service with guest. Never again will stay.
Stayed 2 nights in Jul 2023

2/10 Terrible

Wagner G

Stayed 6 nights in Jul 2023

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a basic hotel, but great value. Rooms were spacious, bed was very comfortable, pool area was nice. Check in and check out went very smoothly. Great Taco place across the street. Far enough from the busy part of town for it to be quiet at night. Close enough to get to the action. Note that the light on the ac is bright, so if you need complete darkness bring an eye mask.
Stayed 2 nights in May 2023

2/10 Terrible

Alex

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid at all costs!!!! No electricity or running water for 3 days of this trip which is nearly half. Could not even flush the toilet, could not shower, no A/C and no wifi.Had heatstroke and could not cool down in the room with A/C when it was 34 degrees. Had booked this hotel with wifi so I could continue to work and lost 3 days earnings due to the power cuts. When asking staff what was happening they would laugh and pretend they couldn’t speak English or just say they didn’t know what was happening. They have tried to say this was an island wide fault when friends staying at various hotels and villas on the island all had water and power that we had to go and use. Hotel refusing to give any refund for the 3 days affected as they say it happens constantly - this is not mentioned anywhere on their website or Expedia and was not mentioned to us upon checking in. Please book a different hotel in Holbox to avoid your trip being ruined as there was plenty of ones that still had electricity and water and more helpful staff.
Stayed 8 nights in Apr 2023