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Villas HM Palapas del Mar

4.0 star property
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Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, sun loungers
Lobby
Lobby
Lobby
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Laundry
  • 24/7 front desk
$101
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Holbox Beach
    ‪2 min walk‬
  • Holbox Letters
    ‪11 min walk‬
  • Holbox Ferry
    ‪13 min walk‬

Room options

View all photos for Junior Suite Superior sea front: 1 king bed or 2 queen beds

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite Superior sea front: 1 king bed or 2 queen beds

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite (Single)

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite (Single)

  • 344 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite

8.6 out of 10
Excellent
(22 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite Superior: 2 queen beds o 1 king bed

Junior Suite Superior: 2 queen beds o 1 king bed | In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite Superior: 2 queen beds o 1 king bed

9.0 out of 10
Wonderful
(11 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite with private pool: 2 queen beds

Junior Suite with private pool: 2 queen beds | In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite with private pool: 2 queen beds

8.0 out of 10
Very good
(11 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite sea front and private pool: 2 queen beds

Junior Suite sea front and private pool: 2 queen beds | In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite sea front and private pool: 2 queen beds

  • 344 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Villas HM Palapas del Mar

4-star Isla Holbox hotel steps from Holbox Beach
At Villas HM Palapas del Mar, hit the beach, dine onsite at Restaurante Bufé, or enjoy a drink at one of the hotel's 2 bars/lounges.
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Villas HM Palapas del Mar features 2 outdoor swimming pools. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands.

Villas HM Palapas del Mar is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:30 AM.
Restaurante Bufé - Onsite buffet restaurant.

All inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bufé

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 86 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia, Cypress

Stayed 5 nights in May 2025

10/10 Excellent

gina

Stayed 4 nights in May 2025

8/10 Good

David H

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this quiet small property. Appreciate the staff. Although it was quit confusing after making reservations through Expedia I then received an email from Villas HM Palapas indicating if I didn't pick a room number we could lose our reservations, yet when I went to choose the room I only had one choice. Then a few days later I was told we had to pay an additional fee for the room we requested! WHAT!? Don't fall for this. You do not need to pick your room of choice. All the rooms I'm sure are lovely but I felt this was the resorts way of making more money off us. So once we arrived we not only had to pay for our room we reserved but the additional taxes. For this i was disappointed.
Stayed 9 nights in May 2025

10/10 Excellent

Veronica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
property was clean, and staff was very friendly rooms were perfect size and our kids loved the pool
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Matthew Lee, Belhaven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing resort. Food was great with different international cuisines each night. Loved the personal pool with our room. Best place to stay if you are looking for slow pace and relaxing vibe.
Stayed 7 nights in May 2025

10/10 Excellent

Ravneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Minus the unexpected extra person charge, we had a great stay. The beach is beautiful.
Stayed 5 nights in Mar 2025

8/10 Good

william

Stayed 8 nights in Apr 2025

8/10 Good

Lynette

Stayed 5 nights in Apr 2025

10/10 Excellent

Bryan, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading a few reviews I was a bit worried about what to expect, but it was nothing that I experienced. Staff were great, breakfast was awesome, and property was beautiful. Felt like a boutique hotel but with a very cool theme. Beach access is great and wonderful for watching sunsets. Pools are also great and both can get a little crowded but never too much. We had 0 issues with safety either. Walkable to the town and far enough for quiet nights. 10/10 experience. We never got our welcome drink I guess cause we checked in in the evening but breakfast was pretty good and solid. Didn’t have all inclusive so kind of felt like you couldn’t get anything at the hotel past breakfast and that could be a little more clear but never had WiFi issues either. A beautiful hotel and experience, would recommend for sure. If only doing all inclusive on a night or two, the BBQ night and Mexican night looked the best and had music. Would recommend for the hotel to get golf carts as not everyone wants to drive the bigger Polaris. Bike riding on sand is not easy.
Stayed 5 nights in Apr 2025

2/10 Terrible

Patricia Adame, Hutto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Had High expectations for HM Villas Palapas Del Mar. my husband and I were supposed to stay 7 days. By the 2nd day I’ve had enough. I had never experience such bad, racist service. We will be completely ignored because we are not Caucasian. We definitely think, the staff assumed because of our color we had no money to tip. We had already paid for the full stay, but at that point we didn’t care go spent extra money where we could be treated w dignity and respect. Even in our check in, did not get offered upgrades or the Platinum all inclusive. We had to find out later we couldn’t get some items because we were not Platinum. If you want to leave the comfort of your home to get treated like this. Think twice.
Stayed 6 nights in Apr 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived I didn’t have cash for the taxi and the front desk gentleman kindly let me borrow cash until I was able to go to an ATM. So very kind. The place itself was SUPER clean and in a great part of the island. Quiet yet walkable to the town and on a big part of the beach.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the food is absolutely fantastic! I highly recommend if you are looking for a quiet and peaceful vacation!
Stayed 5 nights in Apr 2025

10/10 Excellent

Pedro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - Friendly staff, good facilities, good and varied food options
Stayed 4 nights in Apr 2025

6/10 Okay

Stephanie, Clitherall

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property all inclusive had many limitations and service was very slow.
Stayed 6 nights in Mar 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place!
Stayed 5 nights in Apr 2025

10/10 Excellent

Ann, Gatineau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10 nights at this hotel and did the basic all inclusive ! Our room had a private pool which i really enjoyed. Small resort and perfect ! Food, staff and location is amazing !!!
Stayed 10 nights in Mar 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet beach location with many loungers/palapas! Short walk to the town. There is a Convenience store next to the resort/beach which is nice! Daily breakfast buffet had good variety. Highly recommend a room with a private pool! Staff was very friendly and helpful!
Stayed 7 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable

L'endroit est tout simplement des plus reposant et calme. Un peu plus éloigné du centre-ville de Holbox donc procurant une quiétude assurée de même que de très bons lits de plage en quantité suffisante bien que l'hôtel ne semblait pas à pleine capacité. Nous avons également pris deux dîners ainsi qu'un buffet du soir et la nourriture était bonne. Beaucoup de personnel sur place et un entretien constant impeccable. Je recommande cet hôtel assurément et je n'hésiterais pas à y retourner.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place to stay
Stayed 7 nights in Mar 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antonio and his staff were wonderful. Very supportive and helpful. An easy walk from downtown, on a glorious white sandy beach. Very quiet and safe, isolated relative to big events. Not for the party hard crowd. No cars, only dune buggy/jeep cross type vehicles. Food was excellent and varied. Don't miss BBQ night
Stayed 6 nights in Mar 2025

10/10 Excellent

Karis, windsor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and clean property! You could go barefoot and the sand was amazing! The lobby was peaceful. Lots of places to lounge and be with nature, read a book or have conversations. The ocean was fantastic, they offer cocktail and food service on the beach. The food was fresh and delicious, lots of variety daily.
Stayed 7 nights in Feb 2025

2/10 Terrible

Lawrence

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The regular people working at the hotel were great. The front desk “Manager” lied to me repeatedly over the whole week saying that refunding our extra adult room charge of $750 US dollars was still being processed through Expedia. As soon as we left the property they denying to refund the extra adult fee even though we prepaid for the hotel months ago and told them twice last month that the extra person would not be there. WHAT A SCAM. We’ll definitely stay away from HM hotels in the future.
Stayed 7 nights in Feb 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025