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Holbox By Xaloc

3.5 star property

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Photo gallery for Holbox By Xaloc

View from property
View from room
On the beach, beach bar
Massage
On the beach, beach bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Chacchi S/N Esquina Playa Norte, Isla Holbox, QROO, 77310
  • Holbox Beach
    ‪2 min walk‬
  • Holbox Letters
    ‪8 min walk‬
  • Holbox Ferry
    ‪11 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Bed sheets, alarm clocks

Superior Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Double Beds, Garden View (Adults Only)

View from room

Bungalow, 2 Double Beds, Garden View (Adults Only)

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Bungalow, 1 King Bed, Pool View

Bungalow, 1 King Bed, Pool View | Bed sheets, alarm clocks

Bungalow, 1 King Bed, Pool View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Ocean View (Adults Only)

Bungalow, 1 King Bed, Ocean View (Adults Only) | View from room

Bungalow, 1 King Bed, Ocean View (Adults Only)

  • 517 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Garden View (Adults Only)

Bungalow, 1 King Bed, Garden View (Adults Only) | Bed sheets, alarm clocks

Bungalow, 1 King Bed, Garden View (Adults Only)

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bed sheets, alarm clocks

Superior Room, 2 Double Beds

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Bungalow, 2 Double Beds, Pool View

View from room

Bungalow, 2 Double Beds, Pool View

  • 516 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Bed sheets, alarm clocks

Family Room

  • Sleeps 5
  • 1 Twin Bed and 2 King Beds

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The price is $92
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$114 total
includes taxes & fees
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About this property

Holbox By Xaloc

3.5-star Isla Holbox hotel steps from Holbox Beach
At Holbox By Xaloc, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges. Limited housekeeping is available.
Holbox By Xaloc offers 29 air-conditioned accommodations with ceiling fans. Rooms open to balconies. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Holbox By Xaloc features 2 outdoor swimming pools. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a library, and a terrace.

Holbox By Xaloc has designated areas for smoking.

Holbox By Xaloc has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Library

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 floor
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Xaloc Isla Holbox
Xaloc Resort
Xaloc Resort Isla Holbox
Xaloc Resort
Holbox By Xaloc Hotel
Holbox By Xaloc Isla Holbox
Holbox By Xaloc Hotel Isla Holbox

Holbox By Xaloc Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 200 out of 474 reviews
Rating 8 - Good. 166 out of 474 reviews
Rating 6 - Okay. 61 out of 474 reviews
Rating 4 - Poor. 25 out of 474 reviews
Rating 2 - Terrible. 22 out of 474 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

April

Traveled with partner
Liked: Cleanliness
The property is quaint and in a great location, beach is amazing and an easy walk to town and fun walk to punta mosquito. The rooms are almost identical to Blue Holbox (non beach front rooms). The hot water for showering was non-existent though, possibly two days out of seven where we had warm water for a brief period of time. Included breakfast menu and food was just ok, we found it strange that we would tip the wait staff, however, getting more than one cup of coffee was almost impossible and many times the wait staff seemed to ignore us when we requested more coffee. We ordered a couple of drinks from the bar service, prices were ok but the waiters do not serve on the beach. There also is a bar advertised at the adult only pool but it appears has not been in use in quite some time. Street noise can be pretty loud at night from the ATVs. Front desk staff (Adam) was great and always aimed to please and provide suggestions. We rented bikes from the front desk for a day and it was very easy and prices were similiar to in town prices. The cleaning guy was great, so kind and very appreciative of tips. Beach staff always set up chairs very nicely and kept the beach area clean. Wifi is only available near the front desk but the property makes that very clear and so it was not an issue. There are several well loved cats on the property which were fun to interact with. Overall, the property is average for what you get in Holbox and I would likely consider returning.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

It’s all about the people and they have the best

The staff was awesome, they could not have been nicer or more helpful. The accommodations were great, the kid friendly pool was a big hit and the staff was top notch.
Stayed 5 nights in Jan 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice small hotel next to the beach. Quiet area. Food is meh and takes forever. No internet in the rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

The space was perfect and beautiful for our family stay. Breakfast included was delicious. We thought it was a continental type breakfast but no. This is a full cooked to order meal. Staff was great, they went out of their way to help us. The beach access is great and the pool is nice too.
Stayed 2 nights in Jul 2024

10/10 Excellent

gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during the hurricane. Our trip was cut short because of it. We loved our two nights there the hotel helped arrange the transportation to make it so easy getting there. When the hurricane caused the island to evacuate Eva was an absolute all star. Calm and cool and went so outta her way to make sure everyone was taken care of. She truly cared and gave all she could to help. I can’t wait to go back again and have a longer stay the place is beautiful and walkable to everything and the stay was the best.
Stayed 9 nights in Jul 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Our only complaint was the air conditioning wasn’t very strong. We loved this hotel. Access to the beach and restaurants was incredible. The staff were amazingly accommodating and helpful. On our last day the island was being evacuated ahead of a hurricane, but the staff continued to go above and beyond to make sure we were taken care of. I would highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Olivia

Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for a small family. We had a room off the pool. Was perfect for my son. He loved that. Very close to the beach and the breakfast was really good. Close walk to restaurants
Stayed 4 nights in Jun 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! The staff is amazing!
Stayed 9 nights in Apr 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our week here.
Stayed 6 nights in Apr 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cabanas and great breakfast and service

Our family of 4 had a wonderful and relaxing time on Holbox. The staff at Xaloc were always courteous and attentive, while giving us the space to relax. Our cabana was comfortable and was kept clean. We loved having a cabana by the family pool side 5min walk to many restaurants.Hotel breakfast was great! Fruit and pan dulce with coffee and juice, followed by a selection from a diverse and filling breakfast menu which is included with the stay. They didn't run out of any food items during our stay. The last 3 days we ate lunch at the hotel too, well priced and delicious, with service on the beach, poolside, room or in restaurant. As a note to set expectations, the loungers with umbrellas are only on the land side of the road, so if you want shade you have to deal with the steady flow of golf cars driving in front of you. The adjacent hotels all offer shaded loungers on the ocean side of the road. General comment about Holbox, there are waaay too many golf cars. People rent them or taxi instead of walking. In early April, the sargasso was really bad. They do what they can to clear it, but there's a lot of it. People on Holbox are trustworthy, which is a shocking contrast with the Cancun airport pirhannas. Book a shuttle from the airport to Chiquila for 350 pesos pp (sounds too good to be true but it works and is comfortable), or take the ADO bus (similar cost and comfort). Taxi will change you $392 USD to Chiquila. We loved our stay and all the restaurants we got to dine at.
Stayed 7 nights in Mar 2024

10/10 Excellent

Maryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing! Beautiful huts as rooms. Only thing I will mention is the water for the pool is insanely cold. Hence, it was empty most of the time.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the property met expectations. Management lead by Eva was most helpfull. By the way, she organized private transport back to Cancun airport. Excellent service at a very reasonable price. Big plus for us. congratulations Eva for the team you lead including receiptionist Adam.
Stayed 8 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness

Average

The overall stay was average. The bungalow was clean throughout the stay and the included breakfast was good. There was no one at the poolside bar during the stay. Due to storms, the beach was covered in seaweed, which was only cleaned on day 3/3 for us. Overall the stay was fine but my hopes were higher for what we paid to stay (~200USD per night).
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just original and great!
Stayed 3 nights in Oct 2023

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bunglows are very nice and the property is lovely. We really enjoyed the "family" pool, which was right by our bungalow. The "adult" pool was nice, although we were disappointed that the swim up bar was not open during our stay. Adam at reception was extremely helpful and made our visit more enjoyable!
Stayed 5 nights in Jul 2023

10/10 Excellent

veronica

Stayed 1 night in Jul 2023

8/10 Good

CRISTINA

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
wifi is not working, staff is very friendly
Stayed 2 nights in Jul 2023

10/10 Excellent

Esperanza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect in the hotel in the middle of nature the people very kind, and the food is delicious.
Stayed 4 nights in Jul 2023

2/10 Terrible

Graciela, Edmonds

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very hot and the air-condition was not working, Toilet not working,no bar in the pool, the worse hotel i ever be,,I give 0 plus is very Expensive, please don't go in there.
Stayed 4 nights in Jun 2023

6/10 Okay

Charles

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Had to change rooms due to AC no working properly. After heavy rain, water leak from the ceiling. Staff was great !! Good access to beach but a good walk the the city center .
Stayed 7 nights in Jun 2023

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó todo. Súper céntrico, frente al mar, habitaciones amplias, el staff con el mejor servicio en Holbox.
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to town but also quiet. Quaint and clean. Beach was great. Distance to food/ town etc is walkable.
Stayed 3 nights in Mar 2023