Zomay Beachfront Hotel Holbox

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zomay Beachfront Hotel Holbox

On the beach, white sand, sun loungers
On the beach, white sand, sun loungers
Beach bar
Beach bar
Luxury Room, Garden View | Minibar, in-room safe, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
Av. Pedro Joaquín Coldwell s/ número, Isla Holbox, QROO, 77310
  • Holbox Baseball Park
    1 min walk
  • Holbox Beach
    2 min walk
  • Whale Shark Pier
    6 min walk

Room options

Quadruple Room

  • Sleeps 5
  • 2 Queen Beds

Luxury Room, Garden View

  • Sleeps 3
  • 1 King Bed

Habitación Estándar Vista al jardín (Vista a la recepción o a la calle).

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

Bungalow, 2 Double Beds

  • 516 sq ft
  • Sleeps 5
  • 2 Double Beds

Standard Double Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

Zomay Beachfront Hotel Holbox

3.5-star Isla Holbox hotel steps from Holbox Beach
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and barbecue grills.
Zomay Beachfront Hotel Holbox offers 12 air-conditioned accommodations with minibars and safes. Bathrooms include showers, designer toiletries, and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast.

This beach hotel also offers a library, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Zomay Beachfront Hotel Holbox is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Restaurant - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Italian, Spanish

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Library
  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the beach
  • On the waterfront

Spa

  • Massage

Accessibility

  • No elevator

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 250 per pet, per day
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 30 per person, per night
The resort fee includes:
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 250 per pet, per day
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Zomay
Hotel Zomay Holbox
Zomay
Zomay Holbox
Zomay Beachfront Holbox
Zomay Beachfront Hotel Holbox Hotel
Zomay Beachfront Hotel Holbox Isla Holbox
Zomay Beachfront Hotel Holbox Hotel Isla Holbox

Zomay Beachfront Hotel Holbox Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 249 reviews" "
Rating 8 - Good. 75 out of 249 reviews" "
Rating 6 - Okay. 27 out of 249 reviews" "
Rating 4 - Poor. 11 out of 249 reviews" "
Rating 2 - Terrible. 8 out of 249 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

P.

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Initially our AC didn’t work. Eventually they moved us to another room (a downgrade from bungalow to standard double). They never offered to reimburse the price difference. Later we requested it and they said they couldn’t reimburse us, but could credit us 2 pizzas and 4 drinks at the restaurant. Breakfast was supposed to be included, but was very limited on day when gas was broken. No offer to reimburse or credit lunch later. Our new room had a light hanging solely by a cord and detached from the ceiling (dangerous and we hit our heads a few times but dealt with it because we didn’t want to move again). The bathroom had a rotting door to the outside merely secured by a small latch lock (any knowing person could easily get in). The shower was dirty, with sand on the walls and floor. One day there was a scorpion in the shower (probably got in via holes in bottom of rotting door). Safe was not mounted One day I watched them clean our room from a far. The cleaner left the door open while she walked to another building to get new sheets and towels. Anyone could have come in and she let in mosquitoes. They are not good about picking up the dog poop by the bar and on the walkway to rooms. The floor of the outdoor rinse showers are rotted and dangerous for little kids. The restaurant staff were amazing. The food and drinks were excellent. The beach was clean and nice for swimming with little kids. Great place to watch sunset. Go there to swim and eat, but do not stay there.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thais, Lawndale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Dusan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient, great staff
Stayed 6 nights in Mar 2024

6/10 Okay

Kymberly

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel was beautiful, and the grounds were well kept. We did run into a few issues during our 5 day stay. First issue was when going down to the included breakfast it was very long wait times just to even get a menu when only one other group was there most days. Next issue would be while sitting on the beach random tourist will come into the beach chair areas and take over, we noticed if you didnt get a chair shortly after breakfast it would be difficult, also during our 5 day stay not once were we offered a menu for food or drinks while at the beach chairs. I appeared if you were wearing the hotels wristbands you didnt get offered the restaurants menu. The beach bar with the swings was never opened during our stay, appeared to be renovating.
Stayed 5 nights in Feb 2024

10/10 Excellent

Alessandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really loved our stay here. The hotel is so beautiful, clean, and you can easily reach the city center within minutes! Would recommend this to anyone. We will be back! Thank you again :)!
Stayed 4 nights in Mar 2024

2/10 Terrible

Alexander Peter Leslie

The problem is not the hotel that was fine. BUT EXPEDIA THEIR BILLING WAS $800 PESOS MORE EXPENSIVE THAN WHAT I WAS CHARGED BY THE HOTEL . SHAME ON YOU EXPEDIA.!!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had just gone through a severe tropical storm. The first days the normal services were scattered and somewhat disjointed but the staff worked diligently to get things back to normal and were extremely attentive to our needs. Overall it was a great stay and by the end of the trip everything was back to normal. Vanessa was incredible at caring for our every need.
Stayed 7 nights in Feb 2024

8/10 Good

suzy, houston

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is under construction, so you can hear so much noise starting early in the morning. Other than that the staff was great! Check in was fast.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good beach property for the price. Good location close to everything downtown.
Stayed 3 nights in Sep 2023

10/10 Excellent

Gail

Stayed 7 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
We loved the Zomay!
I came with a group of friends and we loved our stay at the Zomay! The staff was absolutely wonderful and the location was incredible. By far, the best beach and water to any hotel close to town. The drinks and food were fantastic and loved the vibe! Breakfast was also lovely and hearty. The views never got old… The accommodations were basic/simple. My one suggestion to the hotel would be to replenish the towels (they have seen better days) offer better toiletries. Otherwise, it was great!
Stayed 6 nights in Jun 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at Zomay, would like to plan a return visit. The staff was kind, the location is excellent. Be nice to have seen a deadbolt lock on the door to the room instead of a push button lock door knob. These are very easily broken into with a plastic card.
Stayed 4 nights in Jun 2023

4/10 Poor

Adrian

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The bathroom was terreble and smells nasty
Stayed 2 nights in Jun 2023

6/10 Okay

anaelisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Holbox is stunning and great if you just want to stay at the beach all day. The hotel itself is very barebones. This is not a kid friendly hotel and even if I had just come alone or with my husband I would have been pretty disappointed with the accommodations. The location is fantastic and if you are just looking for a place to rest your head, this will absolutely do. The travel to get to Holbox isn’t easy, so the expectation was that the hotel would be “worth it”. It wasn’t. Pros: The beach access is perfect, the hotel food and bar were great. Staff was kind. Cons: sleeping situation was tough, our room had trouble getting cleaned regularly and obviously the water situation is really tough.
Stayed 5 nights in Jun 2023

10/10 Excellent

Britta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property— the inviting entrance, cozy hammocks, festive lighting, colorful murals, beachfront location, and excellent bar!
Stayed 2 nights in May 2023

10/10 Excellent

Beyron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beach club was fabulous and the staff friendly.
Stayed 4 nights in May 2023

10/10 Excellent

Daniela

Stayed 1 night in Apr 2023

8/10 Good

Joyce

Liked: Staff & service
Stayed 5 nights in Mar 2023

10/10 Excellent

Cota E

Stayed 2 nights in Oct 2022

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simple yet comfortable room. Although lighting was very dim
Stayed 2 nights in Sep 2022

8/10 Good

Mirsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel itself is right on the beach and the beach is amazing. The hotel didn’t have many amenities, they didn’t even have a hairdryer. I asked and they literally only had 2 for the entire hotel. The food the hotel offers is very pricey and it was not good at all. After the first day we had to walk out to the plaza to eat Lunch and dinner because the food was not good. We only ate breakfast there because it was included not because of the quality. So if you go here for location then I guess it’s fine
Stayed 3 nights in Sep 2022

10/10 Excellent

Nida

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay!!
Stayed 5 nights in Jul 2022

8/10 Good

tenasha

Traveled with group
Liked: Staff & service, property conditions & facilities
I had never stayed in a hotel like this before. It was very, clean, neat, and a romantic setting. The only things I didn't like was that the misquitos were horrible, no tv, no radio/alarm clock and shower sprayed everywhere. The front desk and check in was nice and welcoming. The breakfast was good, along with the beautiful view while dinning.
Stayed 1 night in Jun 2022

10/10 Excellent

Lillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Room clean. The bathroom faucet was a conch shell instead of conventional faucet head. Quaint but it dispensed only a trickle of water. Water wise I guess. Loved that they have a filtered water dispenser near the front desk. In a place where you’re supposed to drink bottled water everywhere you go, it’s nice to have an eco friendly option and spare the planet from more plastic waste. I wish more hotels would do that in Mexico. The beachfront property is coveted and the beach bar is super fun.
Stayed 2 nights in May 2022