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HOTEL CARACOL ISLA MUJERES

2.0 star property

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Photo gallery for HOTEL CARACOL ISLA MUJERES

Outdoor pool
Family Room | Free WiFi, bed sheets
Outdoor pool
Property grounds
Standard Double Room | Free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Pool
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Av. Francisco I. Madero SN, 9981224335, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    ‪1 min walk‬
  • North Beach
    ‪3 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪3 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪15 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Queen Beds

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The price is $261
per night
$320 total
includes taxes & fees
Mar 6 - Mar 7
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About this property

HOTEL CARACOL ISLA MUJERES

Hotel in Centro - Supmza 001
This hotel features an outdoor pool, a 24-hour front desk, and a garden. WiFi in public areas is free.
HOTEL CARACOL ISLA MUJERES offers 13 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
HOTEL CARACOL ISLA MUJERES features an outdoor pool and a garden. Public areas are equipped with complimentary wireless Internet access.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Caracol Isla Mujeres
HOTEL CARACOL ISLA MUJERES Hotel
HOTEL CARACOL ISLA MUJERES Isla Mujeres
HOTEL CARACOL ISLA MUJERES Hotel Isla Mujeres

HOTEL CARACOL ISLA MUJERES Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jenifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pésima y terrible experiencia en este hotel.
Pésimo hotel, instalaciones demasiado gastadas, mi mamá sufrió una caída fuerte por no tener señalamientos de escalones, el piso de la entrada es irregular, y al comentarlo con el personal de recepción, no dijeron nada, solo sonrieron. No se puede descansar pues al lado hay un bar ruidoso y la habitación no tiene privacidad, las cortinas no pueden permanecer abiertas ya que se ve toda la habitación por dentro, además de que había muchos moscos. Las fotos del hotel son engañosas, las áreas verdes y la alberca son demasiado pequeñas. En general fue una terrible estancia por el precio que se pagó. Tuvimos que cambiar de hotel al día siguiente y por unos pesos más, tuvimos una estancia maravillosa en otro hotel. Sugerencia no te hospedes si vienes con personas de la tercera edad o niños pequeños.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt samt prisvärt hotell på Isla Mujeres. Fint och fräscht.
Stayed 3 nights in Jan 2025