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Hotel Casa Caracol

2.0 star property

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Photo gallery for Hotel Casa Caracol

Exterior
Reception
Standard Triple Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Basic Room | Bathroom | Shower, soap, shampoo, toilet paper
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
8a Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400
  • Isla Mujeres Ferry Terminal
    ‪3 min walk‬
  • North Beach
    ‪5 min walk‬
  • Dolphin Discovery
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Basic Room

Basic Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio Suite, 1 Double Bed

Basic Studio Suite, 1 Double Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Basic Studio Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

Hotel Sol Caribe

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space
4.0 out of 5, Very Good, (215)
$68 nightly
The price was $125
The price is $68 total
includes taxes & fees
Hotel Sol Caribe

About this property

Hotel Casa Caracol

Hotel in Centro - Supmza 001
This smoke-free hotel features dry cleaning, gift shops/newsstands, and free WiFi in public areas. Housekeeping is available once per stay.
Hotel Casa Caracol offers 18 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Hotel Casa Caracol features gift shops/newsstands and dry cleaning/laundry services. Wireless Internet access is complimentary.

Hotel Casa Caracol is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch TV

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Hotel Casa Caracol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the space in the room. The Staff was incredible fresh towels. Hanging wet beach stuff and returning it. It was right down town in North Beach area so easy walk to beaches and dinning. We really had fun
Stayed 7 nights in Feb 2025

10/10 Excellent

Lisa van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved it! Apparently I was the first one to book when it got online, and I was welcomed in such a nice and enthusiastic way! All the staff was amazing and super friendly. The location is the best you can imagine, its close to everything, but you dont hear any noice. If I go back to Isla Mujeres, I will definitely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Necla

Stayed 3 nights in Feb 2025

10/10 Excellent

Rainier, Cdmx

Stayed 2 nights in Mar 2025

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sencillo y adecuado.

La locación está perfecta, cerca de todo, buen precio y muy seguro . Las chicas recepción y ama de llaves muy atentas ☺️ sencillo y adecuado .
Stayed 3 nights in Mar 2025