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Izla Beach Front Hotel

4.5 star property

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Photo gallery for Izla Beach Front Hotel

Front of property
On the beach, sun loungers, beach umbrellas, beach towels
Balcony view
Poolside bar
Superior Room, 1 King Bed, Private Pool, Sea View | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min drive‬
  • North Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪108 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 614 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Private Pool, Sea View

Superior Room, 1 King Bed, Private Pool, Sea View | Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Private Pool, Sea View

  • Sea view
  • 613 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bathtub

Superior Room, 2 Queen Beds, Bathtub | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds, Bathtub

  • Sea view
  • 603 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Bathtub, Sea View

Superior Room, 1 King Bed, Bathtub, Sea View | Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Bathtub, Sea View

  • Sea view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View | Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Garden View

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Izla Beach Front Hotel

4.5-star Isla Mujeres hotel steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Izla Beach Front Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Izla Beach Front Hotel offers 110 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Some rates at Izla Beach Front Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Izla Beach Front Hotel like an outdoor pool and a fitness center.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This Art Deco hotel also offers a garden and a terrace. Onsite self parking is complimentary.

Izla Beach Front Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Sky Lounge - Onsite bar.
Speciality - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from room service (during limited hours).

All inclusive details

All-inclusive room rates at Izla Beach Front Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 20 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Sky Lounge
  • Speciality

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Shared men and women areas
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Izla Hotel Isla Mujeres
Izla Isla Mujeres
Izla Hotel
Izla Beach Front Hotel Hotel
Izla Beach Front Hotel Isla Mujeres
Izla Beach Front Hotel Hotel Isla Mujeres

Izla Beach Front Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1012 reviews
Rating 8 - Good. 212 out of 1012 reviews
Rating 6 - Okay. 83 out of 1012 reviews
Rating 4 - Poor. 45 out of 1012 reviews
Rating 2 - Terrible. 37 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Doug, MAURICEVILLE

Stayed 5 nights in Dec 2024

10/10 Excellent

Julio Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 7 nights in Jan 2025

4/10 Poor

Juan Manuel

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Stayed 3 nights in Jan 2025

8/10 Good

Leslie

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Liam

Stayed 7 nights in Jan 2025

2/10 Terrible

Clara

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
The hotel is very small lack basic amenities there’s nowhere for a family to gather other than in their room or inside the restaurant while you’re eating there are no chairs or couches anywhere we wanted to play cards with our children. There was nowhere to do it. there’s only one restaurant That serves the same disgustingfood for breakfast, lunch and dinner. Four of us got food poisoning from the ceviche because it not marinated long enough before served raw. The inclusive package is not applied properly at this hotel. It’s a money grab tactic. They tell you New Year’s Eve dinner is not included. You can only start eating at check-in time even though you arrive hours earlier you no longer have access to the all-inclusive checkout time, even though your flight is at 10 PM on departure. Getting room towels is a complete battle every single day. Housekeeping doesn’t come around till 6 PM even if you leave your room at 6 AM. The beach is terrible so much grass very small and rocky in areas. There’s absolutely no entertainment. I have no idea how this hotel got five stars.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kyle Wesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel not a resort, so it doesn’t have all the amenities that a resort would have. The staff are great, Jose the bar tender up at the sky lounge was great!! All the waiters around the pool were awesome. We only had 1 restaurant for the 9’days that we were at this hotel, so this was a little disappointing, but mixing it up with trips in town was great. Highly recommend this place if your looking to stay on the island
Stayed 9 nights in Jan 2025

8/10 Good

Richard, Hubbards

Traveled with family
Liked: Cleanliness, staff & service
The upgraded room was nice.
Stayed 5 nights in Dec 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Timothy J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here 18 nights in the past 12 months. The rooms are great. Pool is good, nice views. The restaurant is marginal, we are not into buffets. Poorly managed restaurant. Still like the hotel, we eat all over the island! We will be back.
Stayed 9 nights in Dec 2024

6/10 Okay

Rod

Stayed 1 night in Jan 2025

4/10 Poor

Helena

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was okay, but our experience was far from ideal. We booked through Expedia for the same night due to issues with our VRBO rental. Upon arrival, we were told they only had three of the rooms we had reserved. After checking further, they found a fourth room but informed us we’d need to wait an hour for it to be cleaned. While I understand this may have been an issue with Expedia’s system, not the hotel itself, it was still frustrating. This was after 7 p.m., and when we booked through Expedia, it clearly indicated that four rooms were available. We tried to cancel and book at the hotel next door, but the front desk staff informed us they couldn’t cancel the reservation, and we couldn’t get a hold of Expedia. So, we had no choice but to wait. We decided to dine at the hotel restaurant, which turned out to be one of the worst meals we’ve ever had. The buffet style was poor, and despite informing them of my husband’s peanut allergy, he ended up getting sick from an item containing peanuts. The room itself was acceptable but definitely run-down. The fan made a cracking noise every time it was turned on, there was a hair between the sheets, and the room had a musty smell. I was surprised by the hotel’s high rating because it certainly didn’t reflect the condition of the property. However, in an emergency situation, it did the job. Unfortunately, the hotel’s overall condition was subpar, and based on my experience, I would not stay here again or recommend it to others.
Stayed 1 night in Dec 2024

4/10 Poor

Vanessa

Disliked: Staff & service
Towel service in the unit wasn’t good. The restaurant was hit and miss. The bathroom was smelly
Stayed 4 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Samirawit

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible food/buffet (all inclusive). Two restaurants on site. One is closed for renovations (they don’t tell you that when booking). Room service not included in all inclusive package (absurd). AMAZING staff. Room smelled of mildew but clean. Rooms do not have a fridge. Amazing views. Fine bar. Would not return because I’d rather starve than eat there again. It’s obvious they cut corners in the kitchen. Bland and unseasoned food. Tasteless and gross. Looks very unappetizing because the presentation was bad. Limited food options. Too bad. Hotel had great potential.
Stayed 5 nights in Dec 2024

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful and quiet place, perfect to relax and enjoy of awesome views
Stayed 5 nights in Dec 2024

8/10 Good

Laurie

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Donna Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to have an amazing vacation at Isla Hotel because of the amazing staff at the facility. However, we have stayed at many All-Inclusive resorts and this one is only “some exclusive”. We didn’t find out about the exclusions until we arrived. This is when the front desk manager shared that some menu items aren’t available, some alcohol is limited, there are no drinks or snacks provided in the room (no refrigerator and no drinks), and room service is not included. There were coffee packets and room temperature water on the dresser. Yes, you read that right and we paid for all inclusive. Additionally, our first room which claimed would have a “sea view” was on 2nd floor above the kitchen with a view of a roof and tops of palm trees. Immediately after check-in, I reached out to Expedia with a limited connection begging someone to call me via phone. After three lengthy “chat” sessions with limited WiFi connectivity, I gave up. On the second day, I requested a different room, and by the end of that day, we were moved to a room with the view we expected. We met amazing team members that worked hard and we were grateful for them, but we will likely not return to this resort. I am also hesitant to continue booking through Expedia as they left me in a very bad spot in a foreign country when I needed their assistance. This resort should not have an up charge for all inclusive if they can’t support the offering properly.
Stayed 6 nights in Dec 2024

8/10 Good

Lynn Yancey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, nicest staff, beautiful water views, good sized rooms. Hated the constant loud music at beach, completely ruins the serenity of the setting. Rooms need better coffee makers like Mespresso or Keurig.
Stayed 5 nights in Dec 2024

6/10 Okay

Rachael Elaine

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room at this property was Cleaning comfortable. Our room was over the restaurant which made it very noisy around 5 AM every day. The amenities said we had a refrigerator in the room. We went and bought beverages and found out the refrigerator did not work. The people at the front desk were very rude When we called five times asking for maintenance. maintenance never came to our room. We ended up buying a cooler. The pool at this hotel seemed clean and nice. If you are looking for a beautiful beach and swimming in the ocean, this is not the hotel for you. The beach is very rocky. The chairs were broken. Would not recommend if you’re wanting to hang out at the beach overall I give this property a three.
Stayed 7 nights in Dec 2024

10/10 Excellent

Diana

Traveled with family
Perfect getaway!
The rooms were spacious and clean. Lots of upgrades. The staff was incredibly attentive. The food was delicious. The spa was so relaxing. Overall, we thoroughly enjoyed our visit and plan to return.
Even partly cloudy skies was beautiful!
Sunsets are the best time of the day.
Gorgeous sunsets every night!
Stayed 3 nights in Dec 2024

8/10 Good

Micah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great, and all inclusive meals and alcohol made it a great deal. Highly recommend booking airport shuttle through the hotel because you have to take a ferry and it was nice that they handled that for us. Food was okay… wish there was more than one restaurant. Get the chicken nachos and chicken quesadillas. This is included if you order by the pool. The beach was lame and I wish they had indoor activities. Room was great… big and clean. Spa was great too. (Extra price)
Stayed 7 nights in Dec 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were universally kind, bed was so comfy, and the beach was small, but uncrowded and lovely. Private balcony with ocean views was dreamy. Only 1 of the 2 restaurants was operating, and only 1 of the 2 bars, but the pina coladas were fabulous. Can't believe they didn't have scrambled eggs or sausage for the breakfast buffet. Most disappointing was the coffee situation. Cheap little single-cup coffee brewer in the room and I had to repeatedly request (dry) creamer and it came in little packets and was clumpy. A Keurig or Nespresso coffee maker in the room, or even just liquid creamer, would have made my mornings so much better. And cold water readily available in the lobby would have been a wonderful touch. Also, there was no ice available anywhere in the hotel -- had to visit the bar to get some. Last, they could turn off the piped-in music sometimes--perhaps after 8 pm. We really wanted the chance to sit on the beach and listen just to the ocean and the gulls, but always had the annoyance of music competing with natural sounds. All in all, we had a great stay, but some little touches would have done a lot to improve the experience for us. In a great area if you want to stay away from the crowds up north, with easy taxi access to Playa Norte, Punta Sur, or anywhere you might want to go.
Stayed 4 nights in Dec 2024

4/10 Poor

Janene

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Dont be fooled by the photos. The hotel itself is nice but you are trapped or have to get a taxi or rent a golf cart to do anything. The food was terrible. Only 1 of 2 restaurants open. Pools were freezing cold.Not a fun trip. Area around is dirty and seemed unsafe at night.No activities. No real beach. Too much seaweed or grass.
Stayed 7 nights in Dec 2024