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Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Exterior
Body treatments, hydrotherapy, body wraps, body scrubs, facials
Private beach, white sand, beach cabanas, sun loungers
Aerial view
Presidential Suite Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Carr Punta Sam - Isla Blanca, Mz 2, Lt 10, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    8 min drive
  • Mujeres Beach
    14 min drive
  • Isla Mujeres Ferry Terminal
    87 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    92 min drive

Room options

View all photos for Junior Suite Tropical View King

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Tropical View King

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View Double

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Ocean View Double

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Ocean View King

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out King

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Swim Out King

  • 684 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out King

  • 684 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out Ocean Front

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out Ocean Front

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View Double

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View Double

  • 581 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite Swimout Ocean Front with terrace

Presidential Suite Swimout Ocean Front with terrace | Hypo-allergenic bedding, free minibar, in-room safe

Presidential Suite Swimout Ocean Front with terrace

  • 2885 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View King

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Master Suite Ocean Front

  • 1227 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front

Preferred Club Master Suite Swim Out Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Master Suite Swim Out Ocean Front

  • 1399 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View King

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Corner Ocean Front

Preferred Club Master Suite Corner Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Master Suite Corner Ocean Front

  • 1399 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Ocean Front

Presidential Suite Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Presidential Suite Ocean Front

  • 1873 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House

Hypo-allergenic bedding, free minibar, in-room safe

Run of the House

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite King

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Double

  • 581 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

Front of property

Atelier Playa Mujeres - Adults Only - All Inclusive

Pool
Breakfast included
All inclusive
Spa
4.7 out of 5, Exceptional, (1073)
The price is $958
per night
$1,161 total
includes taxes & fees
Jan 6 - Jan 7
Atelier Playa Mujeres - Adults Only - All Inclusive

About this property

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

5-star Costa Mujeres property with 5 restaurants
At Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the property's 5 restaurants. Change of towels is available on request.
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offers 507 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. 49-inch Smart televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Costa Mujeres property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and sun loungers. Cool off in one of the 4 outdoor swimming pools at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive, and enjoy amenities like an outdoor tennis court and a fitness center.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 poolside bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a rooftop terrace and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Coco Cafe - Onsite café. Open 24 hours. Open daily.
Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Sea Side - This seafood restaurant overlooks the ocean. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 4 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bordeaux
  • Coco Cafe
  • El Patio
  • Portofino
  • Sea Side

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor tennis court
  • Paddleboard
  • Shopping
  • Snorkeling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Firepit
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 10 buildings
  • 5 floors
  • Built in 2023
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Traditional architecture
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1170 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1170 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Secrets Playa Blanca Costa Mujeres Adults Only
Secrets Playa Blanca Costa Mujeres Adults Only All Inclusive

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 170 out of 233 reviews" "
Rating 8 - Good. 23 out of 233 reviews" "
Rating 6 - Okay. 27 out of 233 reviews" "
Rating 4 - Poor. 7 out of 233 reviews" "
Rating 2 - Terrible. 6 out of 233 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Loved the pool areas and bars. Excellent vacation with my husband and another couple.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, amazing staff, and amazing food which is unexpected from an all inclusive resort! I couldn’t have asked for anything more from our stay.
Stayed 3 nights in Sep 2024

6/10 Okay

ANTHONY

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our first time at one of the Hyatt Secrets Resorts and we decided to give this one a try for Our Anniversary. We were here for 5 days. Our personal concierge was outstanding! But our first day at one of the restaurants Bordeaux our server seem to be having a bad day and I could feel it. This was about to ruin our night but we decided after to try another restaurant and Went to OCEANA we enjoyed it there and our server Max he was smiling and joyful so I think thats what actually fixed our first night !. But it was so difficult finding poolside staff to get drinks or food. But the last day 2 days it wasn't so bad because it seemed like Hyatt Corporate HR was visiting and for some reason We were getting the best service ever. I have visited 3 resorts this year in Mexico and I'll have to put this one on the bottom of my list. Maybe in the future I'll decide to give it another try heard because I heard it's pretty new resort. DON'T let this review change your mind this was our Experience! HOPE the team takes this review and improves . Thank You
Stayed 4 nights in Sep 2024

2/10 Terrible

bert

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Let me start with the pros, first off the staff was great and the property itself was really nice, rooms were awesome, pools and outdoor seating areas were top notch, the beach was one of the nicer ones we’ve ever been to and check in and check out process was really easy. Now I’ll list some of the cons and the biggest problem we encountered on this trip. I definitely agree with having a dress code but I feel it was a bit strict and excessive compared to other nice all inclusive resorts we’ve visited. Another problem was the difficulty of getting into restaurants for dinner. In our situation we had a group of 10 so I understand there may be a wait to be able to set together but even when we were willing to split up dining was difficult. The first come first serve policy, with exception of Japanese which took reservations, created a mad rush at all the restaurants with no buffet style alternatives to alleviate the overflow. The biggest issue we had that prevented us from enjoying our stay, made traveling home difficult and caused lost wages was illness from the food or beverages. We did not leave the resort. Like I said we had ten people in our group, eventually seven out of the ten got violently SICK 2-3 days into our trip, five still have diarrhea even 2 days after returning home. Two have been to the doctor and been diagnosed with travelers diarrhea, something that is caused by unsafe food or water that involve parasites from FECES! Worst vacation we’ve ever experienced
Stayed 4 nights in Sep 2024

10/10 Excellent

Autumn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here is amazing! From the moment you get here until the time you leave they are so kind and catering to your every need.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stevie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this property was the best I've ever experienced. From the time you arrive until the time you leave, there is someone ready to wait on you hand and foot no matter where you are on the resort. They personalize your experience by remembering your names and what kind of food/drinks you like. 10 out of 10 service. Elias was a pool concierge near the Jungle Pool during our stay and he was fantastic! Carlos was a server that worked several pools as well as the beach, also fantastic! This was also the cleanest place I've ever stayed in. Housekeeping was also 10 out of 10. I highly recommend this property!
Stayed 4 nights in Sep 2024

6/10 Okay

James, Grain valley

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Dress code in restaurants having to wear pants in Mexico is ridiculous while at a tropical resort. Nothing to do at resort but lay around pool.
Stayed 4 nights in Sep 2024

8/10 Good

kristi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Dinner was had to come by tho.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jocelyne Noemi, compton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this resort - Secrets Playa Blanca. One week of stay is not enough. I thank all of the staff for their assistance and for being so kind throughout our stay. Food was immaculate in the restaurants. Drinks were also very good. Rooms were beautiful as described and the pools were amazing! Definitely recommend to anyone and will definitely be coming back
Stayed 6 nights in Sep 2024

10/10 Excellent

Aileen

Stayed 4 nights in Aug 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10!! They really make you feel at home! Everything about this place is superb!
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony, WOODBRIDGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service since you arrive. Very polite and professional. The resort itself is amazing, nice variety of restaurants. The staff is amicable and always with a smile whenever they address you. The room was beautiful, and our concierge Adrian always took care of us and provided information about all hotel activities during our stay. Easy to book activities outside of the hotel thanks to the Amstar team.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christine Joy Marinas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exceptional hospitality and attention to detail.
Stayed 4 nights in Sep 2024

10/10 Excellent

Petra Lydia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Lori Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a late arrival and were greeted but the receptionist. The resort is stunning and all of the employees were so friendly and helpful! The breakfast buffet was wonderful, the lunch choices were very good as well. Our diners were all so good, the Italian restaurant Portifino was our absolute favorite meal. Our room was lovely and left nothing for our wants or needs. The beach was beautiful, it did have some sea weed but it is the ocean and there was a slight small Storm out in the gulf so totally understandable. We highly recommend this resort!
Stayed 4 nights in Sep 2024

6/10 Okay

Justin

Traveled with group
Liked: Staff & service, property conditions & facilities
For it being all inclusive, you still had to pay. Pay for a massage, pay for some dinners and drinks. I assumed all inclusive meant “all free” I guess I was wrong.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabriel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the bedt experience! Property is beautiful and the staff was awesome. We will definitely be back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mario, Weehawken

Traveled with partner
Liked: Cleanliness, amenities
I highly recommend this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very excellent experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the staff very accommodating and very friendly. Service was great and they catered to all your needs. Also although, service at main restaurants at time could be a little slow. Drinks were great. Beach was very well maintained and freed of seaweed.
Stayed 7 nights in Aug 2024

10/10 Excellent

Young

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality and cleanliness of resort
Stayed 5 nights in Aug 2024

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days for my 30th birthday in August and it was an amazing time! The food, staff and ocean had to be my top favorites! I want to say a HUGE shout out to Roberto Carlos, our server at the bar pool. He was so friendly and attentive and made our stay at Secrets the best! We looked for him all 5 days to sit in his section. This man deserves a raise!! I also want to shout out Casandra in hospitality and Erika and Joel in entertainment. Erika has quite the energy to keep the good times rolling! My favorite restaurants were SeaGrill I went there many times for there Bone Marrow plate it was delicious and the French restaurant for the lobster ravioli. I recommend bringing a Yeti to keep your drinks cold. The only down side was the mosquitoes, I got bit 23 times and was actively spraying mosquito repellent. Overall I give 5 stars to our experience here. Were going to miss Roberto Carlos he was the best!.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Stayed 4 nights in Aug 2024

10/10 Excellent

Chefhubi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 6 nights in Aug 2024

10/10 Excellent

Damaris

Traveled with family
Liked: Amenities
For this property I love everything, is good experience, the personal working is the best especially Sixto from market cafe for me is georguos vacation I hope return soon
Stayed 5 nights in Aug 2024