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Suites Los Arcos

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Los Arcos

Property grounds
Room | In-room safe, bed sheets
Panoramic Penthouse | Living area | TV
Quadruple Room | In-room safe, bed sheets
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Miguel Hidalgo 58, Centro, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    1 min walk
  • Mamma Rosa
    1 min walk
  • Cancun Bus Station ADO
  • Isla Mujeres, Quintana Roo (ISJ)
    16 min walk

Room options

View all photos for Grand Room

Grand Room | In-room safe, bed sheets

Grand Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

In-room safe, bed sheets

Quadruple Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Penthouse

Panoramic Penthouse | In-room safe, bed sheets

Panoramic Penthouse

  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Large Twin Sofa Bed

View all photos for Room

Room | In-room safe, bed sheets

Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Sol Caribe

Kitchen
Free WiFi
Air conditioning
Outdoor Space
4.0 out of 5, Very Good, (178)
The price is $75
per night
$94 total
includes taxes & fees
Jan 6 - Jan 7
Hotel Sol Caribe

About this property

Suites Los Arcos

Hotel in Centro - Supmza 001
This smoke-free hotel features free WiFi in public areas.
Suites Los Arcos offers 12 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Refrigerators and microwaves are provided.

Bathrooms include showers. Cable television is provided. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary.

Suites Los Arcos is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Suites Los Arcos
Suites Los Arcos Hotel Isla Mujeres
Suites Los Arcos Isla Mujeres
Suites Los Arcos Hotel
Suites Los Arcos Isla Mujeres
Suites Los Arcos Hotel Isla Mujeres

Suites Los Arcos Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 36 reviews" "
Rating 8 - Good. 12 out of 36 reviews" "
Rating 6 - Okay. 3 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien placé, près de tous !
Stayed 3 nights in May 2024

2/10 Terrible

Kennedy

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was so rude. Threatened to call the police on us for asking for an extra sheet for the bed. The mattress was stained 10 different colours and was hard as a rock. 10/10 DO NOT recommend staying here.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place if you want to be in the middle of the food and shopping district. I enjoyed my stay sitting on the balcony people watching. Food and drink were steps away.
Stayed 3 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it had a microwave and mini fridge. Bathroom and shower were great.
Stayed 11 nights in Apr 2024

10/10 Excellent

Joshua

Stayed 7 nights in Apr 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the heart of Isla Mujeres nightlife - The room was clean and the staff very friendly. I will definitely stay again
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Would stay again
The lobby is hidden behind staircase. Receptionist is quiet and a bit reserved. Service could be more welcoming. Cute balcony but facing towards a restaurant terrace where has live music. It has a nice kitchenette. Overall, we enjoyed our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Walking distance to play Norte you on the street for night and entertainment price is very good no complain you gotta remember this is how do buildings close to the ocean and you know I’m happy come back next year
Stayed 4 nights in Mar 2024

10/10 Excellent

Mejha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and will be back!! Staff were very friendly and efficient! The location was PERFECT and close to beaches, shops and all the food!!
Stayed 7 nights in Feb 2024

10/10 Excellent

Jesse

Everything
Stayed 1 night in Feb 2024

6/10 Okay

Shirley

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Downtown Isla is the bar scene. This hotel is located in front of the loudest music bar/restaurant in downtown. Music does not stop until 11:30 at night. We were leaving after a miserable night but they found a room for us in the back of hotel. Staff and housekeeper did their jobs but unless you are there to party all night I would seek out another place to stay.
Stayed 9 nights in Feb 2024

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Marianela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

gabriel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Perfect location, clean and great price. The room was very spacious and the staff was super friendly, though not everyone speaks fluent english. There is a rooftop across the street and you do hear it at night so for early birds sleep may be a bit difficult. The bar stops @1am though.
Stayed 1 night in Jan 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Central Location
Hotel is located in the middle of the action on a pedestrian only Street. Across the street from me was a rooftop cafe with live music so you might want to ask for a back room if you want to sleep before midnight. The room was large and modern with a fridge and microwave, and basic plates and cutlery. There was a flat screen TV with many cable channels but all in Spanish and poor reception. The free Wi-Fi was weak and intermittent. The hotel staff were friendly and helpful. Overall very good value.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suites Los Arcos
I had no problem with the noise, you have a television, air conditioning and the staff was great. I will definitely look for Los Arcos my next trip to Isla.

8/10 Good

Justin, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy, but just right
Los Arcos is a quaint, boutique hotel that is in the heart of Isla. The air conditioning was cold and the water was hot. It fit all of our basic needs. We had many friends recommend Los Arcos, it met and exceeded all of our expectations.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great little hotel in the center of town.Many restaurants within a 5 minute. About a 5 minute walk to the best beach in Isla Mujeres. The building shows its age but still clean and comfortable. Definitely will return

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

robin, taylor michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nye
great location for all activities walking distance to beach bars and eateries

6/10 Okay

Gina, Dallas Tx. USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on Hidalgo
Suites los Arcos is close & convenient to everything on the north end of Isla Mujeres. Walkable from the ferry, walk to all north beaches, great shell & seaglass hunting on the Caribbean side, all Centro restaurants & even the Super Express grocery store. I was overall very satisfied. My only disappointments were that the wifi never worked during my stay & no water bottle in the room. Kitchenette had a sink, mini fridge, microwave, coffee maker & a few dishes & glasses. It would be nice if they added a toaster. The bathroom had a large shower with very strong water pressure. I never heard any noise from the street- nice & quiet.

4/10 Poor

Atoddpok, london

Disliked: Property conditions & facilities, room comfort
Good location but poor quality
Nice location, but very basic facilities. Better hotels near and much the same price.

10/10 Excellent

Randy, Playa del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Hard beds, but everything else was great
Suites Los Arcos has a great location and is a great value. The staff were friendly and helpful. I'd definitely stay here again.

8/10 Good

Tuddy

Liked: Cleanliness, staff & service, room comfort
nice big clean room
Staff was helpful and attenative, room was quiet even tho it was on the busiest street in town. Price was was very resonable. We only stayed one night because we couldn't get into our week long stay at the bigger hotel but might consider staying there longer next time. Recomended it to our friends who we traveled with this trip who can be there much quicker than we can.

8/10 Good

Julio Cesar

Stayed 1 night in Jun 2024