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It was amazing! Just wished the pool stayed open longer, especially weekends.

Wow! Easily the best resort we have stayed at. I am not Vegan but the best part of this trip was definitely the food. The all-inclusive is the best deal around by far. There are plenty of non-vegan options but honestly I mostly ate the vegan versions. Everything was top-shelf. Charlies Vegan Tacos were a highlight. And we actually lost some weight while we were there since its so healthy. The service was incredible. Everywhere we went we were greeted with smiles and hellos. We got to know by name many of the staff. The Pools are about the best I have seen and the beach (when there is not seaweed) is incredible. And they keep it cleaner than any other beach around. Every time we ventured out to try something different we came back to the hotel because it was just better. The free classes like Yoga were amazing as well. I feel this is a secret that will soon be out. But thank you to all the staff who were part of this experience.

I really liked this hotel and the comfort it provides is unmatched. Every one of the staff members is really attentive and nice. The only reason I’m giving it 4 starts instead of 5 is the food. Out of all the restaurants around this hotel, just one met my expectations.

Everyone at this resort goes above and beyond. Definitely 5 stars

Every thing was good

We enjoyed our stay 4/5. There were some amenities and services that were advertised that we would have during our stay that we did not receive but overall it was an enjoyable stay. While we did go during low occupancy there were a few dining options but it left us slightly desiring more. while there was ample options in terms of food choice, authentic latin food was not among them. I felt like whole burgers, pizza and pasta are nice I expected to enjoy REAL authentic latin food I would not get back home in the US. We had a concierge who was very nice but once we turned down the presentation option to "buy in" we didn't hear from them. We did not have a butler, aroma therapy for our room nor the pillow menu upon arrival. Trivial things that were not a deal breaker but a little disappointing . All in all a good stay but I can't say it would be our first choice in and all-inclusive resort vacation.

My boyfriend and I had the best stay at Ocean Maya Royale. There was something for everybody. The entertainment team had an amazing line up of pool games, night shows, and activities in between. Or you can enjoy your day relaxing by the quiet pool or on the beach. All of the restaurant staff, bartenders, and lobby staff were friendly and made us feel at home. We ate at each restaurant and enjoyed all of our food. We also booked a half day excursion through the tour company located in the lobby and had a very memorable experience swimming with sea turtles and visiting a locate cenote. We will definitely visit this property again!