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Jacaranda Heights

4.0 star property

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Photo gallery for Jacaranda Heights

In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Restaurant
Property entrance
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
$121
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Club Avenue, Sector E, DHA Phase 2, Islamabad, Islamabad Capital Territory, 46000
  • World Trade Center Islamabad
    ‪18 min walk‬
  • Butterfly Valley Golf & Country Club
    ‪6 min drive‬
  • Rawalpindi Cricket Stadium
    ‪16 min drive‬
  • Islamabad (ISB-Islamabad Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Living area | Computer monitors, printers

Deluxe Single Room

7.6 out of 10
Good
(4 reviews)
  • 476 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double or Twin Room

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Air conditioning
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About this property

Jacaranda Heights

4-star hotel in DHA Phase II
Along with 5 restaurants, this hotel has 2 indoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a snack bar/deli, a sauna, and coffee/tea in a common area. Change of towels is available on request.
Jacaranda Heights offers 57 air-conditioned accommodations with all-in-one washer/dryers and safes. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, and slippers. Business-friendly amenities include computer monitors, printers, and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 10 years old are not allowed in the spa.

Jacaranda Heights features a full-service spa, 2 indoor swimming pools, a sauna, and a children's pool. Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Islamabad hotel also offers a library, a terrace, and barbecue grills. Guests can use the indoor pool at a partner property. Complimentary covered self parking and covered valet parking are available on site.

Jacaranda Heights has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Jacaranda Heights has 5 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Indoor pool (guest access)
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • All-in-one washer/dryer
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Computer monitor
  • Electrical adapters
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 12:30 PM
Late check-in subject to availability

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa

Property is also known as

Jacaranda Heights Hotel
Jacaranda Heights Islamabad
Jacaranda Heights Hotel Islamabad

Jacaranda Heights Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 0 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samirah

Stayed 4 nights in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammed, Slough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 13 nights in Apr 2025

10/10 Excellent

Syed Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive swimming pool
Stayed 3 nights in Feb 2025

8/10 Good

Nafis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Aqueel

Stayed 3 nights in Jan 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel

Amazing stay, very clean and the service was outstanding!!! I honestly recommend this hotel to everyone especially with the 10/10 service that was provided to me!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sajjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big, with requisite furniture and comfortable mattress. For cold weather of Islamabad in winters place heaters would be ideal for bathrooms. Room service needs improvement as I had to personally go down to the reception to get things as room service didn't respond in half am hour despite calling multiple times. Staff at reception was polite, friendly, and helpful. Breakfast selection is modest. Nothing extravagant but good enough
Stayed 2 nights in Jan 2025

8/10 Good

Waqas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not too big that’s why sells quickly. We stayed in the presidential suite and it was very nice and spacious. The staff service is a bit slow however they were always polite and helpful. Really good value for money given the location and added benefits of security and comfort. The property is new and well decorated however some furniture was wobbly and the showers didn’t work properly. Also the lobby area is boring and dull can do with redesign. Overall very satisfied will visit again
Stayed 5 nights in Dec 2024

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service
Very comfortable stay, pleasant staff and hotel, would highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Lubna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Faizah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Wasim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here regular I like the suites and rooms and the facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bilawal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ifat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came with my family and we had a wonderful time this place is genuinely beautiful and comfortable and in a secure area and the managers were very helpful. The kids enjoyed the swimming pool. We have booked again and definitely highly recommended.
Stayed 2 nights in May 2024

10/10 Excellent

Angelika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were blown away by how nice our stay was! The staff was lovely and the food was so so delicious, we wish we stayed longer to try more of the options! Our room was lovely and spacious and the hotel was very conveniently located, we were able to have a nice walk to a nearby food court.
Stayed 4 nights in Apr 2024

8/10 Good

aisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay in Islamabad

Very pleasant stay in Islamabad
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and rooms are clean Came over for the UK and was really impressed with the standard of the hotel, would highly recommend. Staff are very accommodating and the services in hotel are very good.
Stayed 1 night in Feb 2024

8/10 Good

Danish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for around a week. The place was really clean and modern. Easy parking and good dinings options. Staff were very friendly too. Would recommend to stay here.

8/10 Good

sayeda

Traveled with family
My experience at the jacaranda was really good. Staff was very friendly and helpful. I will definitely recommend . Rooms were very spacious and clean. Over my stay was very comfortable.
Stayed 6 nights in Jan 2024

8/10 Good

Asim

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very good for a 4 star. Some of the decorative finishing needed work but apart from that there were no complaints in this department. The reason an excellent rating was not given was for 2 reasons. One was I got some laundry done and they promised me it back within 2 days and I was leaving on the morning of the 3rd day. They apologised and promised me the items at 7am. When the time came they told me that the laundry person would not be in till 8am. Then they couldn’t locate the items. They finally found the items around 8.30am - 30mins after I have left to catch a flight. They posted this to me at their cost. The other issue was, when loading the car in the morning of our departure they forgot to load up a small chair and once we noticed it they informed us that there would be a charge to send it back to us, even though they insisted on loading the car for us, they would not accept responsibility for this. We paid and they sent us our items back 6 days later. Apart from these issues the stay was good, the staff were friendly and helpful and the hotel was clean and tidy. We stayed for 5 nights and it was pleasant. I would still recommend it.
Stayed 5 nights in Dec 2023

10/10 Excellent

Hadnaan

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the last time a great stay, spacious and clean rooms. Very helpfull staff, central parkmis a 10 minutes walk and has many restaurants open till late. The hotel room service is very good and cooked when ordered. The roof terrace testaurant serves amazing food and the vieuw in the evening gives a great ambiance.
Stayed 14 nights in Oct 2024

10/10 Excellent

Hadnaan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay, and again i am very happy and feel like home. Very friendly staff, everyone asked if they can help. And on 5 minutes walking there is central park with an amazing evening and early night scene. Lots of food places from desi to fast food. I ordered from the room servive and its amazing how tasty the bbq and karai was. The gym is on 5 minutes walking and well equipped. The vieuw from the rooms in nice.
Stayed 7 nights in Oct 2024